Raven's Crag
Cumbria, United Kingdom
Carter Ground
- Our low price promise from £190 p/n
-
Barn
Sleeps 4 /
Extra space for 1 child
- One double bed and two singles
Overview
From the doorstep, the Lake District stretches out invitingly for miles. When it’s clear you can see the Duddon Estuary, Coniston Old Man and even the Irish Sea, with all of them easily explored on long days of adventure. Closer to home, there are trails through the woods and fields, across the rippling beck to stunning viewpoints, with wildlife to spot around you every step of the way, from foxes, hares and deer among the trees to the incredible array of birds. There’s even a kestrel that sometimes makes her home in the barn’s high window ledges. You’ll probably meet the local Herdwick sheep too, who sometimes come up to nose around the farmhouse and two barns at the site, and are occasionally tended to by the farmer in the sheep pen opposite.
The location alone would make this 17th-century barn an incredible place, but the owner has worked wonders with the barn, preserving its character while adding touches of luxury and taking every care to make the place sustainable and low impact. The fantastic double heighted space works beautifully, framing the open-plan area split into kitchen and lounge. At one end, sofas and armchairs are gathered round the wood burner, perfect for raiding the board games cupboard for a bit of Lake District Monopoly. At the other is the kitchen with its large table for friends and family to gather round. There are induction hobs and an electric oven so you can cook up a storm, but the real joy for chefs is outside. There is a fire pit with griddles, a tripod, cast iron cooking pots, a paella pan and an outdoor cookbook to tempt you into wild culinary endeavours, with the farm shop in Broughton-in-Furness perfect for sourcing local ingredients. And if it all goes wrong, then a twenty-minute walk will take you to the local pub, where you can have a pint or two and a less wild but equally delicious meal before you head back to the cosy surroundings of the barn.
Essentials
The important stuff
- Check in: 4 pm
- Check out: 10 am
- Please bring walking boots, wellies, waterproofs and slippers
- Please note that there can be occasional farm traffic on site
- One bag of firewood provided. Extra can be requested on booking at an additional cost of £25.00
- There is a farmhouse and a barn, both about 400yrds away from Raven's Crag further up the track. The barn doesn't look out onto either of these as it is set lower in the valley.
- Mobile phone signal
- WiFi
Sleeping arrangements
- One double bed and two singles
Extra space available
Space for 1 baby no charge. Please bring your own travel cots and equipment
Space for 2 pets from £25 per pet per stay Please bring your dogs bedding. A water bowl is provided.
Space for 1 child from £20 per child per night Sleeping on a double sofa bed by the wood-burner.
Cooking
- Oven and hob
- Microwave
- Fridge
- Fully equipped kitchen
- Fire pit
Washing
- Shower
- Flushing toilet
Heating, lighting & bedding
- Towel radiator and electric panel heater
- Bed linen and towels provided
- Wood-burner
- Electric lighting
- Plug sockets and USB
Entertainment
- Board games, radio, playing cards, maps, binoculars, local information books and reading books, outdoor games, picnic basket and backpack
- Large double hammock
- Cosy camping chairs
Getting there
Lower Carter Ground Barn, Carter Ground, Broughton-in-Furness, Cumbria LA20 6BB
By car
From the North exit at Junction 36, take the A65/A590 to Skipton, Kirby Lonsdale/ Barrow.
At the roundabout take the 3rd exit onto the A590 towards Barrow-in-Furness, then take the second exit at the Greenodd roundabout A5092 to Whitehaven and Workington/Coniston (road then turns into A595) 7.9mi and then turn right onto the C5009 heading to Broughton-in-Furness, (keeping central into Broughton) head towards Broughton Mills.
Pass the public house, 'The Blacksmiths Arms', pass the red telephone box, go over Shop Bridge and pass the church.
Take the second sharp right hand turn opposite the traffic cones and continue up this narrow road passing Cross Hawes on your right and Ball Hall on your left.
The next gate on the left is Carter Ground. Come through the gate, (please leave the gate as you find it)
and go up the track, Raven's Crag is the first barn on the left. The parking place is just alongside the far side of the barn through a gate.
From the South exit at junction 36 and take the first exit onto the A590. At the roundabout take the 3rd exit onto the A590 towards Barrow-in-Furness, then take the second exit at the
Greenodd roundabout A5092 to Whitehaven and Workington/ Coniston (road then turns into A595) 7.9mi and then turn right onto the C5009 heading to Broughton-in-Furness, (keeping central into Broughton) head towards Broughton Mills.
Pass the public house, 'The Blacksmiths Arms', pass the red telephone box, over Shop Bridge and pass the church. Take the second sharp right hand turn opposite the traffic cones and follow this narrow road passing Cross Hawes on your right and Ball Hall on your left. The next gate on the left is Carter Ground. Come through the gate (please close behind you) and up the track.
Raven's Crag is the first barn on the left. The parking place is just alongside the far side of the barn through a gate.
By public transport
The nearest local train station is Foxfield (15 mins drive). The nearest mainline stations are Oxenholme (Kendal, approx. 1-hour drive) and Ulverston (approx. 40 mins drive). There are also buses to Broughton-in-Furness and Foxfield.
Food & Drink
At Carter Ground
Tea, coffee, hot chocolate, milk and sugar are provided at the barn along with some other welcome treats to help you settle in and feel at home. Basic cooking essentials such as oils, vinegar, salt and pepper are provided, plus some pots of fresh herbs that can be found on the back porch.
Jess and Tim can also provide a variety of pre-ordered food hampers with handpicked items from the award winning local bakers and family run butchers.
The Breakfast Hamper includes freshly baked homemade bread, local eggs, sausage and bacon, butter, mushrooms and tomatoes and some fresh filter coffee.
The fantastic Outdoor Fire Pit Hamper includes a selection of meats from the award winning butchers, freshly baked buns, gherkins, local homemade chutneys and relish, plus plenty of marshmallows for roasting on the fire for afters.
The Romantic Hamper includes a bottle of Prosecco, chocolates, roses and gourmet snacks.
Why not try the Traditional Lakeland Hamper which includes Kendal mint cake, two bottles of local ale, (or local gin and mixer), local chutneys and jams, locally baked biscuits and a Beatrix Potter gift.
They are also a great gift to take home! Please contact the owners after booking to order.
Local shops
The nearest shops for basics is Broughton-in-Furness, about 3 miles away, which you pass through on the way to Raven's Crag. There is a family butcher selling local meats, groceries and pies. Plus, an award-winning baker selling a fantastic selection of sweet and savoury baked goods. There are also cafes, local pubs and a food and fish and chip van.
Tover is about 3 miles away and has a well-stocked deli selling local and speciality foods.
Coniston is approximately 7miles and has a Co-op and a selection of other local shops, cafes and pubs.
Ulverston Market Town is around 10 miles away and has a Booths supermarket, plus a health food shop, cafes as well as a Street and Cattle market every Thursday.
Pubs & restaurants
There are some great local pubs offering locally sourced home-cooked food and guest ales within a 10-minute drive, or a twenty-minute walk!
'The Blacksmith's Arms' in Broughton Mills, serving outstanding locally sourced food (not Mondays and booking is essential) and guest ales. Why not take a leisurely stroll - left out of the bottom gate, head up past Stevenson and Jackson Ground, follow the road down through the woodland and on to the pub. Then a small shorter hike back up the hill past the church after dinner!
At Seathwaite there is 'The Newfield Inn' which you can get to via a fantastic walk over the tops from Raven's Crag!
There is also the 'Old Kings Head', the 'Manor Arms' and 'The Black Cock Inn' in Broughton-in-Furness serving delicious home cooked food and ales. In Tover, around 3 miles away, there is 'The Wilson Arms' .
You will find a butchers and a wine shop at Greenodd 5 miles away and also Crakeside Fish and Chip shop.
Coniston (7 miles away) has a fabulous cafe on the lakefront called, 'The Bluebird Cafe' serving delicious cakes and homemade food. There are plenty of other cafes, restaurants and pubs serving food also.
Activities
At Carter Ground
Wild Swimming
Cycling
Mountain biking
Fell running
Walking
Paddling in the stream
Relaxing
Meet the animals
Cook up a feast on the fully equipped fire pit
Hammock in the woodland
Places to visit
There is an interesting 10-year-old archaeological dig that took place near Stephenson Ground further up the valley.
Cumbria Heavy Horses - For the ultimate horse riding experience. You can choose a moor, hillside, valley or beach ride, or just visit and say hello!
Ulverston is a vibrant market town. It's the birthplace of Stan Laurel and has a museum dedicated to the famous comedy duo Laurel and Hardy.
Brantwood, the historical home of John Ruskin, sits on the East side of Coniston Lake and is home to the superb Ruskin Museum
The nearby beautiful Duddon valley has literary connections with both Wordsworth and local poet Norman Nicholson.
Other tourist attractions locally include the Aquarium of the Lakes, Beatrix Potter museum and exhibitions (Windermere), Blackwell Historic 'Arts and Crafts' House, The famous Ravenglass and Eskdale Miniature Steam Railway (L'il Ratty).
The Lakeside and Haverthwaite Steam Railway, The Bobbin Mill at Lakeside, The Lakeland Motor Museum at Backbarrow, Muncaster Castle over Corney Fell and (for the thrill seekers), The Honister Pass Mine Adventures, cross the infinity bridge, or participate in the thrilling Via Ferrata Xtreme.
Closer to home there is Duddon Sands and Silecroft beach which are extensive and quiet, they host a vast array of sea and estuarine birds, depending on the time of year.
Outdoor & active
In a 5 minutes walk from Raven's Crag you can be up on the fells of Seathwaite and Dunnerdale with breathtaking views.
Scafell Pike is not far away, or for the more gentler pushchair friendly ramble there is Tarn Hows.
The Old Man of Coniston is 6 miles on foot from Ravens Crag or Coniston Water is within an hour's drive, as is Lake Windermere and Wastwater.
There are many outdoor activities available in Coniston including pony trekking, sailing, fishing, canoeing, kayaking, climbing, gorge walking and mountain biking.
You can hire your own power or rowing boat or take a ride on the famous meticulously restored Victorian steam yacht Gondola and survey the stunning views of the mountains and lake from inside the stylish saloon. Then stop and have a hot chocolate and slice of traditional ginger cake at the Bluebird café whilst feeding the ducks.
The stunning Cathedral Caverns are exciting caves and not to be missed, follow signs to Tilberthwaite, North of Coniston, you will need a torch!
Those who prefer cycling we are only 500 metres from the fabulous, 'Lakes and Dales loop'. Plus, there are plenty of fell tracks that are suitable for mountain biking.
Grizedale Forest provides fabulous forest trials, sculpture and forest artworks, a playground and Go Ape.
Meet your hosts
Meet Jess and Tim
Jess, who grew up on a farm close by, Tim and their family have lovingly spent time converting this old traditional lakes barn that dates back to between the late 16th and early 17th century that was part of the Furness Abbey Estate. It was important that they didn’t spoil the character, or the landscape of the old barn and that it is as environmentally friendly and sustainable as possible. Using local products and craftsmen they have managed to create a beautiful and luxurious space in a breath-taking location that is totally off the beaten track.
The barn is nestled up on the hillside with a stream nearby, giving incredible views of one of the most picturesque places in the Lake District National Park, spanning over the Duddon Estuary and Irish Sea, as well as the Cumbrian hills and mountains.
Wildlife & the environment
Guests can expect to see foxes, red squirrels, hares, badgers. There is an enormous variety of birds that visit the valley and surrounding area especially in the oak coppice, which has seen the buzzards, take as their home last year. Sometimes the kestrel makes her summer nest in the barns high window ledges, so please look out for her in nesting season. They also have a resident pair of greater spotted woodpeckers, chaffinch, blue tit, great tit, yellowhammer, greenfinch, goldfinch, siskin, wagtails, wrens and robins and nuthatches on occasion. There are also swallows that occasionally visit from the nearby barns where they nest, owls and often the sparrowhawk and an occasional osprey.
Carter Ground sits in The Lake District National Park UNESCO Heritage site.
Reviews
Our mini break at Ravens Crag can only be described as wonderful. Jess has thought of everything to make her guests welcome and comfortable. An amazing location, superb local pub full of friendly people, we will certainly be coming back as soon as we can. We were overjoyed by the whole experience, well done Jess!
27/09/2024David
We had a wonderful stay at Raven‘s Crag. The setting and view are spectacular, and we were lucky to have experienced both very rough and very beautiful weather in the 4 days of our stay. The barn itself has been renovated as a living space with a lot of attention to details, and great taste and sensitivity. Beautifully done. The hosts where super friendly and kind, and available when needed. We had some great walks, days in the sun and evenings at the fireplace.
09/09/2024Christine
Fantastic converted old farm barn in the middle of the Lakes. We had a wonderful time with our 3 children. Jessica and Tim were grate hosts and went out their way to help us with all our questions and more. I would 100% book this place again as I would love to explore the local area more. Maybe next time
12/08/2024Joanna
It was a fabulous stay at Raven’s Crag. As my tween said it was really good, the beds were comfortable, she asked if we could stay forever and that is high praise as she is not easily impressed! The barn doors with views over the Duddon Estuary is fabulous. It’s so well equipped there was nothing wanting. We loved it. Great walking from the doorstep and great gastropub nearby. Thank you.
25/03/2024Catherine
Stunning location! Such a beautiful stay with everything you need in a cozy barn. Lovely pub close by, within walking distance and Coniston a short drive away.
15/12/2023Andrea
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Our mini break at Ravens Crag can only be described as wonderful. Jess has thought of everything to make her guests welcome and comfortable. An amazing location, superb local pub full of friendly people, we will certainly be coming back as soon as we can. We were overjoyed by the whole experience, well done Jess!
27/09/2024