Relax in the hot tub at The Lodge at Edenhall, Cumbria

Exterior view of The Lodge at Edenhall, Cumbria

Inside the kitchen/dining area at The Lodge at Edenhall, Cumbria

Relax in a comfy chair by the wood burner at The Lodge at Edenhall, Cumbria

Bedroom at The Lodge at Edenhall, Cumbria

An exterior view of the Lodge in Cumbria with sunken hot tub and outside space

View of The Lodge at Edenhall from across the river

Exterior of The Lodge at Edenhall, Cumbria

The Lodge on the lake at Edenhall in Cumbria

Read guest reviews

The Lodge

Cumbria, United Kingdom
Edenhall Estate

Our low price promise from £334 £334 p/n

Cabin
Sleeps 6
2 king size doubles, 1 double

Suitable for children of all ages

Pets welcome

The ‘Gone Fishing’ sign was made for The Lodge. Spend your afternoon fishing, then soak in the hot tub while watching otters swim by...

Overview
Essentials
Location/Map
Food & Drink
Activities
Your Hosts

Overview

From the cabin's lonely spot on the wooded banks of the river Eamont to the salmon swimming upstream, life here on the edge of the Lake District is slow and wild. Hike or bike the trails around Edenhall Estate or set up for an afternoon of fishing. Spot passing deer and meandering pheasants as you smoke the day’s catch over the BBQ and, post supper, you can stargaze in the hot tub.

Inside, it’s simple and cosy: comfy armchairs, a logburner, a well equipped kitchen, luxury wetroom, two bedrooms and, just for good measure, a wrought iron staircase spiralling up the third bedroom in the eaves! There’s even high speed WiFi, not that you’d know it by how far away from everything you’ll feel. The Lake District demands hearty exploration too or, at the very least, idle contemplation.

The important stuff

Check in: 4 pm (Office hours for check in is until 5pm. Please let the owners know what time you plan to arrive and then, if plans change or you get stuck in traffic, please call in advance to arrange out of hours check in)
Check out: 10 am (late check out of 12:00 on request and charged at £20)
Pets and kids are both welcome at The Lodge, but please be careful around the river
The use of the hot tub is included in your stay
Layout of The Lodge: Two of the bedrooms are on the ground floor with one in the eaves of the lodge. There is a luxury wet room, wash basin and adjacent toilet also on the ground floor, both of which are inside The Lodge
Car parking is a 2 minutes walk from The Lodge, through the woods with steps so bring torch if you arrive when its dark.
Please note that from May 2022 there has been some significant felling of trees on the land across the river, opposite the cabin. The land does not belong to the Edenhall Estate and so unfortunately the works have been out of their control. However, it has meant that the view and the surroundings are somewhat different.
WiFi

Sleeping arrangements

2 king size doubles, 1 double

Extra space available

Space for 2 pets from £30 per pet per stay

Space for 2 babies no charge.

Kids & Pets

Please note dogs are only allowed in the living room - not in the bedrooms and need to be kept off furniture. There is a hose to clean them if they go into the river before entering the lodge.

Cooking

Six hob gas oven
Dishwasher
Kettle
All utensils
Cutlery & crockery for eight
Toaster
BBQ - please bring your own charcoal

Washing

Luxury wet room, wash basin and adjacent toilet located on the ground floor

Heating, lighting & bedding

All bedding, towels and bathrobes provided.
Logs for the wood burner are inclusive and there is also central heating

Entertainment

Outdoor electric hot tub
Bluetooth speaker
Selection of guide books, novels etc
Cards and board games

Edenhall Estate, The Courtyard, Edenhall, Penrith, Cumbria CA11 8ST

Entrance to courtyard: ///protect.objecting.nesting

Cuckoo Cottage: ///duplicity.margin.outgrown - What3Words is a new more accurate version of a postcode. This will take you directly to where you need to park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!

Please contact the office Monday – Friday 9 am – 5 pm in advance of your stay to discuss check in.

Check in is from 4 pm. Please let the owners know what time you plan to arrive and then, if plans change or you get stuck in traffic, please call in advance to arrange out of hours check in. Emergency contact details for during your stay will be in your booking confirmation.

By train

The nearest station is Penrith, with direct trains to London only 2hr 50min.

By car

From the south:

Take the M6 North to Jct 40 signed Penrith then take the 4th exit at roundabout signposted Alston A686. At the next roundabout take the 2nd exit signposted Alston A686 and continue on this road for approximately 3 miles where you will turn right signposted Edenhall. Follow this road bearing left at the gamekeepers lodge down the hill and into the village. Take your 2nd entrance on the right under the clock tower and into the courtyard – the office is on the far left. A member of the team will show you to your property from here.

From the north:

Take Jct 40 and at the 1st roundabout take the 2nd exit signposted Alston A686 and continue as above.

Car parking is a 2 minutes walk from The Lodge, through the woods with steps so bring torch if you arrive when its dark.

Car parking is right next to The Bothy on the adjacent track.

Car parking is next to Cuckoo Cottage.

At Edenhall Estate

Tea and coffee provided

Hampers, flowers and champagne can be arranged on request

Breakfast Hamper - £40 - tea, fresh ground coffee, milk, sugar, bread, butter, bacon, sausages, black pudding and eggs

Celebratory Hamper - £95 - Champagne, bouquet of flowers (bedroom/sitting room) and chocolates

All extras are charged when booking with the owners, and can be paid by card or PayPal.

Nearest shops

There are local shops in Langwathby and you can find supermarkets and farm shops in Penrith, roughly three and four miles away respectively

Pubs & restaurants

Fine Dining

Allium at Askham Hall, Askham (7.7 miles) - A hotel, health barn, café and beautiful restaurant. It sits at the centre of the Lowther Estate (where much of the food on the menu comes from) and offers the best seasonally drive cuisine available for many miles. It’s a special occasion spot with tasting menu, wine pairing and the works. Booking essential. Definitely one if you are a foodie or have a special occasion.

Gastro Pubs

The George & Dragon, Clifton (4.1 miles) - An old estate inn with a very nice restaurant and bar area (where you can also dine). Much of the food comes from Lowther Estate and therefore the price reflects the quality. Booking is highly recommended.

The Pheasant Inn, Bassenthwaite (28.3 miles) - Rightly renowned for the quality of its food and unique atmosphere. Booking is highly recommended.

Pubs with good grub

The Shepherds Inn, Langwathby (1.1 miles) - Lovely local spot which can be reached on foot via a stroll along the river Eden for those wanting more than a glass of something! Great fish & chips (the Wathby Wale), Lasagne and good pub grub. Great for linch, weekend evenings booking essential. They don’t allow dogs inside the pub, but on a sunny day there is a large green outside with benches.

The Crown, Kirkoswald (6.4 miles) - A family-owned affair with home cooked Italian delights flying out of the kitchen on a nightly basis (Wednesday aside). Tony the chef is a fine Cumbrian man of Italian descent who rustles up some of our favourite food. Thursday is steak night, there are roasts on Sunday and every day is pizza day.

The Fetherston Arms, Kirkoswald (6.4 miles) - A great local pub serving up very good gastro food such as gourmet burgers and pies.

Lunch spots

The Kitchen in the Yard, The Brunswick Yard, Penrith (3.9 miles) - A great little café in the centre of Penrith, situation at Brunswick Yard, which is home to a plethora of furniture and reclaimed goods (there is something for all) the food is seasonal, coffee is made with love and the wine shop in the yard is well worth a visit.

The Fell Pack, Keswick (17 miles) - A self proclaimed food adventure Fell Pack has quickly become a firm favourite for lunch, coffee and fresh food. They’ve got a delicious menu and provide fantastic packed lunches to take away for those days out up in the hills. Were yet to try it out but Thursday to Sunday they’re now serving supper too.

The Mill Yard Café & Bistro, Morland (10.8 miles) - Lunches, coffee and cakes, pizza and tapas nights – Sunday brunch too.

Lingholm Estate Kitchen & Gardens (23.4 miles) - Sitting alongside Derwent Water in Keswick and this corner of The Lingholm Estate is a great start of mid-way point for a walk. Their menu is made up of well executed café classics with a large amount of produce grown in the walled garden (a very educational stroll in itself).

Café Oswalds, Cranstons Cumbrian Food Hall, Penrith (3.9 miles) - A great café serving produce from the Cranstons butchery and local suppliers as found in the shop downstairs.

At Edenhall

Hot tub - enjoy a relaxing drink after a day out exploring the Lake District in your own private hot tub

With the Kids

Brockhole on Windermere (35 miles) - Located between Windermere and Ambleside, Brockhole is the perfect place for all the family. With a variety of outdoor (but covered) activities, an adventure playground, water sports and boat hire, the grounds will entertain for days!

Rheged (5 miles) - A gallery, café, cinema, shopping venue, workplace and creative space on the edge of Penrith.

Lowther Castle & Gardens (8 miles) - If you go exploring through the ruins, gardens and woodland, you will find plenty of food for the imagination. If the younger members of your team wish to make their own stories, then seek out The Lost Castle, one of the UK’s largest adventure playgrounds.

Walby Farm Park - Family friendly farm with breeds such as alpacas, deer and donkeys, plus mini quads and ferret races! Enjoy both outdoor and indoor play areas including swings, slides, trampolines and the aerial slide.

Thrill Seeking

Go Ape, Whinlatter Forest (25 miles) - Winding your way through the forest enroute to Whinlatter – you’ll get a sense of what awaits you. It’s a breath-taking journey as you travel higher and higher up into the clouds. Be prepared – this world heritage site offers incredible views across the hillsides, forest and fells.

Honister Slate Mine, Honister Pass (29 miles) - Located at the head of Honister Pass in the centre of the Lake District, Honister Slate Mine offers a range of indoor and outdoor activities for a range of ages and abilities. Honister is also the last working slate mine in England and home to the iconic Westmorland Green Slate.

The Flight Park, Keswick (23 miles) - Experience a tandem air experience flight, soar with the birds along the ridges and high above the mountain tops on a paragliding tandem flight.

Ullswater Wake & Surf, Howtown (10 miles) - Based on beautiful Ullswater, England’s second largest Lake, offering wake surfing and stand up paddle boarding for all levels, from beginner to advanced. If you prefer something less energetic you can charge a boat and skipper and explore the beautiful lake at your leisure!

Tourist Traps

Aira Force, Watermillock (13 miles) - With so many woodland trails to discover in this landscape of contrasts. Quiet glades give way to dramatic waterfalls, with Aira Beck thundering down a 65 foot drop past ferns and rocks. If you walk to the summit of Gowbarrow, you will be rewarded with panoramic views over Ullswater Lake.

The World of Beatrix Potter, Bowness-on-Windermere (38 miles) - A vibrant family attraction, bringing to life Beatrix Potter’s enchanting stories in a magical recreation of the beautiful Lake District Countryside. The exhibition features favourite characters from the famous books, an award winning outdoor Peter Rabbit Garden, a family friendly café and world famous gift shop.

Wordsworth House & Garden, Cockermouth (33 miles) - Presented as it would have been when William Wordsworth himself lived here with his parents, siblings and the family servants, Wordsworth House & Garden offers an unforgettable chance for all ages to experience life in the 1770’s.

“Whene'er this cup shall break or fall, farewell the luck of Eden Hall.”

These are the ominous words uttered to the first butler of Edenhall as he stole the celebrated drinking glass called The Luck of Eden Hall from a company of fairies and refused to return it. The original hall is gone, demolished in 1934, but the impressive gate house remains. The cup, on the other hand, is still preserved to this day in The Victoria and Albert Museum in London, lest disaster befalls those that stay at Edenhall to this day.

Edenhall Estate is a much loved family home which has been in the Holden-Hindley family for four generations. Throughout that time each of them have shared a core set of family values but a timely vision for the future of this remarkable place. Edenhall is unique for many reasons, not least of all it's position in the heart of the Eden Valley. Bordered by the Rivers Eden and Eamont and nestled only minutes from both the renowned Lake District and the Pennine Fells, the sights of which surround us throughout the seasons.

Farming and sporting pursuits have remained at the core of Eden Hall throughout history and still do today. They’ve also been hard at work lovingly restoring a host of boutique accommodation available to hire, each place renovated with design and purpose at their core.

Wildlife & Environment

As well as the Lake District being nearby, the estate itself is home to deer as well as plenty of other wildlife and salmon and brown trout abound in the rivers and pools all around.

Overview

From the cabin's lonely spot on the wooded banks of the river Eamont to the salmon swimming upstream, life here on the edge of the Lake District is slow and wild. Hike or bike the trails around Edenhall Estate or set up for an afternoon of fishing. Spot passing deer and meandering pheasants as you smoke the day’s catch over the BBQ and, post supper, you can stargaze in the hot tub.
Inside, it’s simple and cosy: comfy armchairs, a logburner, a well equipped kitchen, luxury wetroom, two bedrooms and, just for good measure, a wrought iron staircase spiralling up the third bedroom in the eaves! There’s even high speed WiFi, not that you’d know it by how far away from everything you’ll feel. The Lake District demands hearty exploration too or, at the very least, idle contemplation.

Read more
Essentials
The important stuff
- Check in: 4 pm (Office hours for check in is until 5pm. Please let the owners know what time you plan to arrive and then, if plans change or you get stuck in traffic, please call in advance to arrange out of hours check in)
- Check out: 10 am (late check out of 12:00 on request and charged at £20)
- Pets and kids are both welcome at The Lodge, but please be careful around the river
- The use of the hot tub is included in your stay
- Layout of The Lodge: Two of the bedrooms are on the ground floor with one in the eaves of the lodge. There is a luxury wet room, wash basin and adjacent toilet also on the ground floor, both of which are inside The Lodge
- Car parking is a 2 minutes walk from The Lodge, through the woods with steps so bring torch if you arrive when its dark.
- Please note that from May 2022 there has been some significant felling of trees on the land across the river, opposite the cabin. The land does not belong to the Edenhall Estate and so unfortunately the works have been out of their control. However, it has meant that the view and the surroundings are somewhat different.
- WiFi
Sleeping arrangements
2 king size doubles, 1 double
Extra space available

Space for 2 pets from £30 per pet per stay

Space for 2 babies no charge.
Kids & Pets

Please note dogs are only allowed in the living room - not in the bedrooms and need to be kept off furniture. There is a hose to clean them if they go into the river before entering the lodge.
Cooking
- Six hob gas oven
- Dishwasher
- Kettle
- All utensils
- Cutlery & crockery for eight
- Toaster
- BBQ - please bring your own charcoal
Washing
- Luxury wet room, wash basin and adjacent toilet located on the ground floor
Heating, lighting & bedding
- All bedding, towels and bathrobes provided.
- Logs for the wood burner are inclusive and there is also central heating
Entertainment
- Outdoor electric hot tub
- Bluetooth speaker
- Selection of guide books, novels etc
- Cards and board games
Location

Getting there

Edenhall Estate, The Courtyard, Edenhall, Penrith, Cumbria CA11 8ST

Entrance to courtyard: ///protect.objecting.nesting
Cuckoo Cottage: ///duplicity.margin.outgrown - What3Words is a new more accurate version of a postcode. This will take you directly to where you need to park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
Please contact the office Monday – Friday 9 am – 5 pm in advance of your stay to discuss check in.
Check in is from 4 pm. Please let the owners know what time you plan to arrive and then, if plans change or you get stuck in traffic, please call in advance to arrange out of hours check in. Emergency contact details for during your stay will be in your booking confirmation.
By train
The nearest station is Penrith, with direct trains to London only 2hr 50min.
By car
From the south:
Take the M6 North to Jct 40 signed Penrith then take the 4th exit at roundabout signposted Alston A686. At the next roundabout take the 2nd exit signposted Alston A686 and continue on this road for approximately 3 miles where you will turn right signposted Edenhall. Follow this road bearing left at the gamekeepers lodge down the hill and into the village. Take your 2nd entrance on the right under the clock tower and into the courtyard – the office is on the far left. A member of the team will show you to your property from here.
From the north:
Take Jct 40 and at the 1st roundabout take the 2nd exit signposted Alston A686 and continue as above.
Car parking is a 2 minutes walk from The Lodge, through the woods with steps so bring torch if you arrive when its dark.
Car parking is right next to The Bothy on the adjacent track.
Car parking is next to Cuckoo Cottage.
Food & Drink

At Edenhall Estate
Tea and coffee provided
Hampers, flowers and champagne can be arranged on request
Breakfast Hamper - £40 - tea, fresh ground coffee, milk, sugar, bread, butter, bacon, sausages, black pudding and eggs
Celebratory Hamper - £95 - Champagne, bouquet of flowers (bedroom/sitting room) and chocolates
All extras are charged when booking with the owners, and can be paid by card or PayPal.

Nearest shops
There are local shops in Langwathby and you can find supermarkets and farm shops in Penrith, roughly three and four miles away respectively

Pubs & restaurants
Fine Dining
Allium at Askham Hall, Askham (7.7 miles) - A hotel, health barn, café and beautiful restaurant. It sits at the centre of the Lowther Estate (where much of the food on the menu comes from) and offers the best seasonally drive cuisine available for many miles. It’s a special occasion spot with tasting menu, wine pairing and the works. Booking essential. Definitely one if you are a foodie or have a special occasion.
Gastro Pubs
The George & Dragon, Clifton (4.1 miles) - An old estate inn with a very nice restaurant and bar area (where you can also dine). Much of the food comes from Lowther Estate and therefore the price reflects the quality. Booking is highly recommended.
The Pheasant Inn, Bassenthwaite (28.3 miles) - Rightly renowned for the quality of its food and unique atmosphere. Booking is highly recommended.
Pubs with good grub
The Shepherds Inn, Langwathby (1.1 miles) - Lovely local spot which can be reached on foot via a stroll along the river Eden for those wanting more than a glass of something! Great fish & chips (the Wathby Wale), Lasagne and good pub grub. Great for linch, weekend evenings booking essential. They don’t allow dogs inside the pub, but on a sunny day there is a large green outside with benches.
The Crown, Kirkoswald (6.4 miles) - A family-owned affair with home cooked Italian delights flying out of the kitchen on a nightly basis (Wednesday aside). Tony the chef is a fine Cumbrian man of Italian descent who rustles up some of our favourite food. Thursday is steak night, there are roasts on Sunday and every day is pizza day.
The Fetherston Arms, Kirkoswald (6.4 miles) - A great local pub serving up very good gastro food such as gourmet burgers and pies.
Lunch spots
The Kitchen in the Yard, The Brunswick Yard, Penrith (3.9 miles) - A great little café in the centre of Penrith, situation at Brunswick Yard, which is home to a plethora of furniture and reclaimed goods (there is something for all) the food is seasonal, coffee is made with love and the wine shop in the yard is well worth a visit.
The Fell Pack, Keswick (17 miles) - A self proclaimed food adventure Fell Pack has quickly become a firm favourite for lunch, coffee and fresh food. They’ve got a delicious menu and provide fantastic packed lunches to take away for those days out up in the hills. Were yet to try it out but Thursday to Sunday they’re now serving supper too.
The Mill Yard Café & Bistro, Morland (10.8 miles) - Lunches, coffee and cakes, pizza and tapas nights – Sunday brunch too.
Lingholm Estate Kitchen & Gardens (23.4 miles) - Sitting alongside Derwent Water in Keswick and this corner of The Lingholm Estate is a great start of mid-way point for a walk. Their menu is made up of well executed café classics with a large amount of produce grown in the walled garden (a very educational stroll in itself).
Café Oswalds, Cranstons Cumbrian Food Hall, Penrith (3.9 miles) - A great café serving produce from the Cranstons butchery and local suppliers as found in the shop downstairs.
Activities

At Edenhall
Hot tub - enjoy a relaxing drink after a day out exploring the Lake District in your own private hot tub
With the Kids
Brockhole on Windermere (35 miles) - Located between Windermere and Ambleside, Brockhole is the perfect place for all the family. With a variety of outdoor (but covered) activities, an adventure playground, water sports and boat hire, the grounds will entertain for days!
Rheged (5 miles) - A gallery, café, cinema, shopping venue, workplace and creative space on the edge of Penrith.
Lowther Castle & Gardens (8 miles) - If you go exploring through the ruins, gardens and woodland, you will find plenty of food for the imagination. If the younger members of your team wish to make their own stories, then seek out The Lost Castle, one of the UK’s largest adventure playgrounds.
Walby Farm Park - Family friendly farm with breeds such as alpacas, deer and donkeys, plus mini quads and ferret races! Enjoy both outdoor and indoor play areas including swings, slides, trampolines and the aerial slide.
Thrill Seeking
Go Ape, Whinlatter Forest (25 miles) - Winding your way through the forest enroute to Whinlatter – you’ll get a sense of what awaits you. It’s a breath-taking journey as you travel higher and higher up into the clouds. Be prepared – this world heritage site offers incredible views across the hillsides, forest and fells.
Honister Slate Mine, Honister Pass (29 miles) - Located at the head of Honister Pass in the centre of the Lake District, Honister Slate Mine offers a range of indoor and outdoor activities for a range of ages and abilities. Honister is also the last working slate mine in England and home to the iconic Westmorland Green Slate.
The Flight Park, Keswick (23 miles) - Experience a tandem air experience flight, soar with the birds along the ridges and high above the mountain tops on a paragliding tandem flight.
Ullswater Wake & Surf, Howtown (10 miles) - Based on beautiful Ullswater, England’s second largest Lake, offering wake surfing and stand up paddle boarding for all levels, from beginner to advanced. If you prefer something less energetic you can charge a boat and skipper and explore the beautiful lake at your leisure!
Tourist Traps
Aira Force, Watermillock (13 miles) - With so many woodland trails to discover in this landscape of contrasts. Quiet glades give way to dramatic waterfalls, with Aira Beck thundering down a 65 foot drop past ferns and rocks. If you walk to the summit of Gowbarrow, you will be rewarded with panoramic views over Ullswater Lake.
The World of Beatrix Potter, Bowness-on-Windermere (38 miles) - A vibrant family attraction, bringing to life Beatrix Potter’s enchanting stories in a magical recreation of the beautiful Lake District Countryside. The exhibition features favourite characters from the famous books, an award winning outdoor Peter Rabbit Garden, a family friendly café and world famous gift shop.
Wordsworth House & Garden, Cockermouth (33 miles) - Presented as it would have been when William Wordsworth himself lived here with his parents, siblings and the family servants, Wordsworth House & Garden offers an unforgettable chance for all ages to experience life in the 1770’s.
Your Hosts

“Whene'er this cup shall break or fall, farewell the luck of Eden Hall.”
These are the ominous words uttered to the first butler of Edenhall as he stole the celebrated drinking glass called The Luck of Eden Hall from a company of fairies and refused to return it. The original hall is gone, demolished in 1934, but the impressive gate house remains. The cup, on the other hand, is still preserved to this day in The Victoria and Albert Museum in London, lest disaster befalls those that stay at Edenhall to this day.
Edenhall Estate is a much loved family home which has been in the Holden-Hindley family for four generations. Throughout that time each of them have shared a core set of family values but a timely vision for the future of this remarkable place. Edenhall is unique for many reasons, not least of all it's position in the heart of the Eden Valley. Bordered by the Rivers Eden and Eamont and nestled only minutes from both the renowned Lake District and the Pennine Fells, the sights of which surround us throughout the seasons.
Farming and sporting pursuits have remained at the core of Eden Hall throughout history and still do today. They’ve also been hard at work lovingly restoring a host of boutique accommodation available to hire, each place renovated with design and purpose at their core.
Wildlife & Environment
As well as the Lake District being nearby, the estate itself is home to deer as well as plenty of other wildlife and salmon and brown trout abound in the rivers and pools all around.
Reviews

Our guests say...

Great, incredible secluded setting. Cabin well provisioned and clean.
03/06/2022

Jack

Lovely, idyllic, and peaceful location on the river - would highly recommend.
20/05/2022

Vivien

It was great, we loved the Lodge, superb location. Beautifully designed, loved the way the three main windows framed the views as you left the bedroom in the morning. The illuminated walkway from the car park was special. It rained heavily prior to our arrival, the river was high and flowing fast. Created a bit of drama, and extra connection to nature..
29/10/2021

baughen

We had a very relaxing and enjoyable stay at The Lodge celebrating my 50th. Total peace and quiet apart from the sounds of nature. Stunning lodge, very comfortable and stylish
01/10/2021

Jackie

Fantastic stay, gorgeous lodge in a stunning location, will definitely stay again.
06/09/2021

Simone

We had a wonderful weekend in the beautiful riverside setting.
13/08/2021

Babs

We had an amazing 3 night stay at The Lodge, we didn’t want to leave! We couldn’t believe how private and peaceful it was, it really was the perfect escape.
25/06/2021

Laura

We had the most amazing time! The Lodge was everything we'd hoped it would be and more. The setting is just out of this world! We were so lucky with the weather which helped us to enjoy the weekend to the full. The Lodge is so tastefully decorated and was exceptionally clean. It has everything you need to make the most of your stay. The quality of the furniture and bedding etc was first class. Our contact, Helen, was really helpful.
14/05/2021

Sally

Amazing place. Spent most of the time on the veranda looking at the river and wildlife. Felt very privileged to be able to spend time here. All booked up for next year.
10/05/2021

Vicki

An amazing memorable experience! Loved it so much, we could have easily done an entire week! There is no tv, which was a bonus as it was lovely watching the river and the weather change. Loved waking up to the birds and sounds of nature in the morning and easing into bed easily with it being pitch black. Helen was amazing too! Very responsive with text messages about the surrounding areas and any questions, and Gus the grounds keeper was lovely telling us the history of the estate.
03/05/2021

Linh

Being part of the Canopy & Stars team, I have stayed at my fair share of places and The Lodge was something really special. The setting simply takes you're breathe away, you feel like you could be in a Canadian alpine forest, completely secluded and teeming with wildlife. We whiled away hours sat on the deck with our binoculars looking out for the infamous otters, with resident kingfishers, woodpeckers and herons popping past all the time. The drop in temperature didn't matter, we still enjoyed a brisk plunge in the river, followed by warming up in the hot tub, and comfy sofas in front of the long-burner made for a cosy cabin perfect for a Autumn break. Word of advice... don't make any plans... you won't want to leave!
25/09/2020

Tessa

Wonderful place to get away from it all, complete privacy, idyllic location. Totally private haven with great amenities.
18/09/2020

David

It was amazing, the place is magical and we had the best time, the hosts were fantastic and were always on hand if needed. We had everything we needed for the week, we all loved it and will definitely will be booking again!
14/09/2020

Kelly

An amazing 3 days at the cabin. It was beyond beautiful. The owners had thought about everything down to a towels / robes and coffee and tea. The hot tub was great and was an amazing addition. We will definitely be returning.
11/09/2020

rosie

Third time to the lodge The place is magical in both good and bad weather for us it is a perfect location
27/07/2020

Lesley

We were looking for a secluded place for our family and dogs where we could walk cycle and enjoy the open spaces without any close neighbours
13/03/2020

Allan

It was our second stay at the lodge, but just as incredible as the first. It’s the perfect place to fully relax, you feel completely tucked away from the real word, but close enough to it if you want to venture out and enjoy the Lake District. Sitting in the hot tub with your closest friends and looking out over the river to see otters swimming along is a beautiful experience, that everyone should have. I’d have been quite happy to stay forever.
21/02/2020

heather

This was our third visit to the Lodge, we love it, a proper retreat from the hussle and bussle of modern life. A chance to relax and catch some proper 'me' time. Watching the river flow past, visits from local wildlife and time to appreciate the small things in life.
07/02/2020

Alison

We had a lovely weekend away with two other couples. Ample space in the Lodge with a very homely feel. It was clean and comfortable with everything that you needed. Hot tub and location were perfect for that relaxing getaway that was much needed
06/12/2019

Annie

Just what we needed. Time in the outdoors, nature on our doorstep. Safe enough and spacious enough for the whole family. We booked the lodge almost 9 years ago to celebrate my husband's 30th birthday, it was a memorable location and cabin, so good to finally make it back and this time bring our children. Lovely to see the addition of two bedrooms, wifi and a hot tub, whilst not losing any of its original charm or tranquility. Perfect family time.
28/10/2019

Melodie

Absolutely amazing place we had the best time and will definitely be going back.
30/09/2019

Georgina

Beautiful, wonderful and secluded
27/09/2019

Jane

Such a great property to stay in, We stayed Friday to Monday and did not want to leave. next time I think we will stay for a week. So secluded, no people walked past the property and it felt like it was in the middle of nowhere. The river running by at around 30 feet from the front door, the towering trees on the banks, the wildlife etc just made it the perfect place to relax. The Lodge had everything you could possibly need from a hot tub, log burner, wet room bathroom and a kitchen that wasn't missing anything. Was so nice not to have a tv too. We booked a breakfast hamper and a celebration hamper so we had lots of little treats. The area has so much to offer too so you can never get bored.
06/09/2019

Dave

This was our second stay at the Lodge, and again we had a fabulous time. It is truly a magical place, a place for relaxation and unwinding. Watching the world go by from the comfort of your own veranda, spotting wildlife, otters, kingfishers and deer. Inside there are all the home comforts you need, three great bedrooms, a well equipped kitchen with SMEG appliances. Just fabulous in every way. We booked a breakfast hamper which was waiting for us when we arrived, the quality was great. We are already planning our next visit.
26/08/2019

Alison

A wonderful time in a place that sets the benchmark for luxury glamping. An exceptional lodge, with a truly stunning location. Wr koved the wild swimming in the river, the last outdoor breakfasts and dinners, and the comfortable beds. Our son loved his room up the spiral staircase. A return visit for us and we will be back again.
15/07/2019

Louise

Amazing...peaceful.... Just what we needed
21/06/2019

Lesley

Absolutely fabulous. Idyllic location, great facilities and superb staff.
14/06/2019

shane

Stunning location and amazing lodge. Stayed with family and a dog for 4 nights.
10/06/2019

Jane

We (3 adults, 2 dogs) thoroughy enjoyed our stay at The Lodge which more than lived up to the pictures and our expectations. It was the most peaceful, restful experience: no cars, no people, just us, nature and the Eamont River.
10/05/2019

Lynn

Fantastic place to stay , this is the second time we have stayed there and it has been faultless both times
15/04/2019

Jason

The photographs just don't do The Lodge and its location justice! Really very beautiful, tucked in next to the river, which gives a calming soundtrack to whatever you might be doing. Stunning views both up and down stream, with glimpses of the local wildlife. Two decent sized bedrooms, one a little smaller but good for kids. Big open space area with well-stocked kitchen, lounge and dining area, with a wood burner to keep toasty. Hot tub to soak away the day's adventures. A lovely verandah on which to sit and just listen to the water. Great location for Keswick, Penrith, Ullswater and north Lake District. My description is probably woefully inadequate so just go see!
08/04/2019

Katie

We had a fantastic time. The Lodge was superb and the Edenhall staff could not have been more helpful. We will be back!
05/04/2019

JAMES

our second visit to The Lodge - and it didn't disappoint. the atmosphere is so relaxing, the accommodation is spacious and welcoming. close enough to the North Lakes to walk or relax somewhere beautiful. you step out of the Lodge and you are in your own little peace of heaven, the only thing you can hear is birds and wildlife, otters, buzzards, red squirrels, deer to name a few. top it off with a hot tub overlooking the woods and river. 'Idyllic'
22/03/2019

Duncan

We had a fantastic stay at the lodge. The setting is amazing and so away from it all. A truly magical place.
07/01/2019

Richard

The lodge was a truly peaceful haven, even with a 1,3 and 6 year old and the dog! We left feeling completely relaxed and ready for real life.
04/01/2019

Amy

Beautiful location hidden away within the estate. Fantastic building perfect for time with the family!
24/12/2018

Sam

Blissful and fairytale like.
22/10/2018

Christine

It was in a location akin to my paradise
08/10/2018

Katherine

The lodge is stunning in a hidden part of the estate. It’s a beautiful location and the amenities were superb it was warm and cosy but big enough for the 6 of us . The hot tub was a added bonus and a dip under the stars was brilliant
05/10/2018

Amanda

We had a wonderful break at Edenhall lodge. The location is literally breathtaking. The quality of the accommodation was also excellent. We particularly enjoyed long meals out on the veranda, whatever the weather. The hot tub was fabulous and cleaned throughly between guests .
10/08/2018

Viv

We had the most wonderful time, the location of The Lodge was amazing, the most beautiful place we've ever stayed in! So tranquil, to be able to sit on the veranda & just listen to the river & the birds, and we enjoyed the view from the hot tub after a day out walking and exploring the Lakes. The Lodge was well equipped, had brilliant views, we can't praise it enough.
30/07/2018

Julie

Amazing. Total relaxation loved everything about it.
25/05/2018

Claire

The lodge was completely magical. The perfect location away from the rest of the world. It had everything that we needed and was very conveniently located for visiting the lakes. Absolute bliss, we will definitely be going back!
18/05/2018

Molly

the pictures from the website do not do The Lodge justice - it is breathtakingly beautiful, idyllic and peaceful.
23/04/2018

Duncan

Me and my family had an amazing time and couldn’t fault the facilities at the lodge We explored all the surrounding areas and the host was always there if we needed them Truly beautiful lodge and location
20/04/2018

Becky

Wonderful time was had at Eden hall estate. Fully recommend for that perfect getaway! The pictures really don’t do this place justice! We could have listened to that flowing river for weeks on end in pure bliss and tranquility!!
30/03/2018

Kevin

Perfect in every way, felt very special and different, far enough away from everything to relax but close enough to all amenities and tourist spots.
26/03/2018

Collette

Wonderful place...must be as it was our second time. Convenient for the Lakes but wonderful to just unwind
19/03/2018

Ian

Perfection on every level. Perfect lodge, perfect location, wonderful views, cozy and comfortable with everything that you need.
12/03/2018

Ali

We had a great weekend! Very relaxing & the location was perfect. We’ve already booked to return in November!
26/01/2018

Vicky

Absolutely amazing place, booked for 50th birthday treat, did not disappoint in any aspect, will be booking again, thanks!
04/12/2017

Claire

The Lodge was everything we expected and more. The small details helped, we even had a packet of their own ground Coffee in the kitchen.
10/11/2017

Martin

Nice weekend away, good walks and great place to relax after
06/10/2017

Saskia

It was just perfect!! Total isolation in a fabulous setting but had all the comforts of a 4* hotel. We only wished we could have stayed longer.
15/09/2017

Nick

A truly beautiful experience. Peace, tranquility, luxury and revitalising. Our pup Molly loved swimming in the river (not for the faint-hearted, she is a giant dog and a well-practised swimmer) and the adults loved the hot tub which comes with bats and stars at night. Stayed for 4 nights over the working week and loved every moment.
11/09/2017

Jemma

Absolutely perfect! Beautiful setting, spacious, just lovely in every way.
25/08/2017

Kirsty

The lodge was utterly beautiful. Breathtaking surroundings, idyllic in every way. First class accommodation. Extremely comfy beds, all the utensils and cooking equipment needed was provided. Sitting in the hot tub looking out over the lake was so peaceful we didn't want to leave.
18/08/2017

Grainne

Spent a lot of time sitting under the verandah appreciating the amazing location. We did venture out twice, to Derwentwater/Keswick and to the wonderfully named Potfest. Watched for wildlife, played games in the evening, enjoyed nice food and relaxed in the hot tub.
28/07/2017

Michele

We came to the lodge for a weekend to kick-off the summer holidays. Our two kids decided on a 'treat' trip for their father and wanted somewhere different and memorable, which would appeal to his desire for calm relaxation in a beautiful location. We were delighted with the choice.
21/07/2017

Claire

We stayed for 4 nights and loved every minute. The location is just magical and a great spot to relax and get back to wilderness. The lodge is very well equipped and luxuriously furnished. Great walking nearby and plenty to do and see. We are already looking to book our next trip. Swimming in the river and star gazing from the hot tub was very special. Teddy, our dog loved the location and learnt to swim in the river. A massive thank you to Nathan and the team for a very warm welcome and lots of help and advice.
03/07/2017

Catherine

Simply perfect. Loved every blissful moment. The location was perfect, the lodge was so wonderful it was hard to leave. Amazing place would fully recommend.
05/06/2017

Sarah

We stayed here with friends for my husbands surprise 40th celebrations. On arrival we were greeted by the lovely Nathan, who was extremely helpful before and during our stay. We walked along the pathway (which lights up on the push of a button at night time-magical)!, through the forest down towards the cabin. Words cannot describe how breath-taking and serene the location is. Surrounded by the most amazing natural beauty. I was also very pleasantly surprised at how cool the interior was (it literally ticked every single box), perfectly equipped with surreal picture perfect views. Everything was absolutely perfect. Outside we used the barbecue and the hot tub topped everything off just nicely! We will definitely be back. Thankyou!
05/05/2017

Lynn

Absolutely perfect in every way! It didn't feel real, it was all so picturesque. We felt like we were the only people in the whole world, it was the perfect escape from busy, hectic life. Definitely the most beautiful place we've ever stayed at, and we can't wait to come back!
24/04/2017

Sophie

Amazing :) Well off the beaten track with stunning views. The Lodge was the most perfect place to stay and included quality kitchen utensils and even the things you usually have to buy like foil and clingfilm. Cooking there was a pleasure and the hot tub was fabulous overlooking the forest. A beautiful, serene place to stay with fabulous views all around.
17/04/2017

EMMA

This was for our son's 3rd birthday. He loves the outdoors, whatever the weather, as well as exploring. We decided on 4 nights, as this was enough, without needing a washing machine, but long enough to feel relaxed and settled in new surroundings. We were able to do many favourite activities and walking, as well as having picnics for lunch, and cosy evening meals at the lodge.
13/03/2017

Louise

We arrived in the dark and there is an illuminated button - pressed it and the pathway lights up through the woods. It was like something in a Wild West movie when you woke up and saw the location. No one else near, the sounds of the river and everything you could want inside.
30/12/2016

Alison

The most amazing setting. It far exceeded expectation. Magical is the best word to describe it. The Lodge was fabulous inside and out and the bit of extra luxury with the hot tub was the icing on the cake. Also very helpful and friendly Lodge staff with pre-visit queries and on arrival.
19/12/2016

Sam

Had a great long weekend. Just what we were all looking for! Climbed scafell pike and took many other walks in the nearby area
14/10/2016

Crispin

We were kindly picked up by the Edenhall Team from Penrith (They were all so welcoming and helpful - throughout our stay). The lodge is in amazing location and really is a very interesting timber construction - beautiful craftsmanship. The interior is lovely and finished to an extremely high standard. I really loved the hamper with all its deliscious goodies and treats. We had such an amazing time, with lovely walks and saw fish, herons, a kingfisherand red squirels - The Children had so much fun - particularly in the HOT tub - so relaxing I really did not want to leave and hope we can return soon.
02/09/2016

Rachel

The Lodge is a magical place to stay. Incredibly quiet, serene and private. Total relaxation in the midst of beautiful scenery. I can't wait to return.
26/08/2016

Kelly

Fantastic relax in style! A mile away from camping but we really felt we'd enjoyed the countryside and peace and quiet.
15/07/2016

Dee

What a beautiful place! We were there on our honeymoon, and it was so peaceful, quiet, and tranquil, it was the absolute perfect way to follow such a manic time as a wedding. We saw a kingfisher, a Heron, some kind of bird of prey, and possibly some reed warblers, an otter. We heard 2 different types of Owl, and got to see so many stars at night. Beautiful!
07/09/2015

Joe

We had the most wonderful time. This is our second stay (dog, two children and two adults!) and the reason why we have come back is that it is simply magical. We do not need anything else in our stay other than just "being" at the lodge. Time together as a family with nature around us. We hardly ventured out; why would we when it is so beautiful at the Lodge?
03/08/2015

marlies

My wife and I spent one of the most relaxing and enjoyable breaks we've ever experienced. The location of the lodge, together with the peace and tranquility of the surroundings made our stay perfect.
17/07/2015

Neil

What a beautiful location and lodge! Quiet and peaceful with so much wildlife, what a treat to be surrounded by red squirrels and deer to name just a few! Comfortable and well lit, definitely coming back soon!
26/06/2015

Hannah

A fantastic secluded and peaceful place, very well equipped, clean and comfortable. Sitting out on the verandah listening to the birds and river was balm to the soul. Although secluded, it was not far to Penrith for provisions, and there is of course great walking in the area and lots to do. We didn't want to leave.
15/06/2015

Rose

Fantastic location, great accommodation and perfect solitude. We loved every minute and would certainly wish for a return visit.
12/06/2015

Tony & Ann

Staying the The Lodge is a special experience. The Lodge itself is fantastic. We loved how it had been so carefully and well built and the simple, effective design. Inside, it's kitted out and furnished well and has everything needed for a comfortable stay. It's warm and cosy. The shower and loo are in a separate building adjacent to the back of the Lodge, but its not a problem and very well appointed. However, the best thing is the remote and tranquil location. It's two miles from Edenhall down single track lanes, then a short walk through a woodland path from the car parking space. In May this was full of bluebells - so beautiful. The river attracts lots of wildlife. In addition to the red squirrels, herons, buzzards and kites, we saw otters, kingfishers and a lovely hare. We also loved the bats who exited the roof of the Lodge every night and were just brilliant to watch. All this is entirely on the doorstep (well veranda) and completely separate from anyone else. It's a joy! The only minor point is that walking is actually quite limited, there's only one public path on the Estate.
18/05/2015

Angela

There are no words for how amazing the lodge is, its one of those places that you don't fully appreciate until you get back to the rat race. Being somewhere where the only sound is the river and bird song is just magical. I took my boyfriend here for his 30th and we both feel in love with the place. The lodge at night is so cosy and then waking up to bats nesting in the roof and the red squirrel at the window is something you wouldn't get elsewhere. I would advise anyone who wants to get away from it all for a couple of days to book it.
15/05/2015

Danielle

What a fabulous place The Lodge is. Right from the start when we meandered along the path through the woods and caught our first glimpse of The Lodge we knew is was going to be a magical stay. It is wonderfully appointed so that it feels like a home away from home but without the annoyances of modern life...no mobile signal, no wi-fi, no tv...bliss. Where it is situated is absolutely perfect, could barely keep the dog or one of our friends out of the river! The dawn chorus is a wonderful thing to wake up to and the fact that there is no other noise apart from the wildlife is fantastic. I would thoroughly recommend getting up for sunrise, which looks great along the river, and also if you get a clear night turn all the lights of and sit under the stars for a while. This place is the ultimate destresser for modern hectic lives.
24/04/2015

Jane

We went to the lodge for my 30th birthday with my wife & two little jack russells in tow. The location was utterly perfect with arguably the best section of the river to admire and listen to as you drifted off to sleep or awoke in the morning. The dogs had life jackets and frequented the river several times a day, I got brave and jumped in myself (it was freezing!) but it was just something that you just had to do... although the wife didn't agree and stayed with her feet firmly on the shore! Our visitors around the lodge included an array of wildlife including red squirrels, pheasants, wild birds and moles (we saw their little hills at least!) and we would while away the hours sitting on the verandah with a glass of prosecco just taking it all in. At night we turned off the lights and admired the stars, with no other light pollution they were a sight to behold, if it was warmer we would have stayed out for most of the night but that no doubt is something to come back for in the Summer. We took long walks around the estate but for the most stayed at the lodge, it was just too idyllic too leave our little piece of paradise for too long.
20/03/2015

Cheeta

"We really enjoyed the peace and quiet as well as the convience to Penrith and Carlisle plus the Motorways. We had a really lovely time just chilling outside or inside when cold with the log fire on!"
04/07/2014

Chris

"Fantastic! Location was magical. The only sounds were birds singing and the river flowing. Sat on the veranda watching the wildlife was stunning - the outside world didn't exist."
09/05/2014

Sarah

"My stay was fantastic! The Lodge is beautiful and in the most magical of locations. The peace, tranquility and wildlife were a wonderful escape from the stresses and worries of everyday life. I rarely left to see Cumbria, I just wanted to stay absorbed in this amazing place! Mark and Bill were both fabulous too... so welcoming and helpful. I couldn't fault my break and was really sad to leave."
28/04/2014

Helen

"Being without a mobile phone signal was great. The isolation, woods and river were excellent!"
17/02/2014

Brian

"We loved it! The location and setting was perfect. The bathroom facilities were A LOT better than we expected and the shower pressure was almost better than home."
19/07/2013

George

"Yes, it was amazing, exactly what we were after and would definitely want to return."
21/06/2013

Amana

"Our stay was brilliant; from the location and design of the Lodge through to how well we were looked after and what a relaxing post-wedding environment it was. We have been reccommending it to anyone who will listen since we got back and definately plan on returning. Perfect for peace, quiet and relaxation. Couldn't fault a thing!"
01/04/2013

Rachel

"We absolutely loved our time at the Lodge. One particularly good aspect was that we could stay Friday 'til Monday (not Sunday). It made for a much more relaxing trip. I can't think of any negative aspects to the weekend. Loved the verandah, the river, the wood-burning stove, the style of The Lodge, the surrounding woodland..."
08/11/2012

Tabitha

"Loved it! The Lodge is beautiful, in a great location, with all the amenities you require. Cut off from the outside world (ie no internet, no mobile phone signal, no TV and no radio). It is a great place to get away from the rat race and focus on the natural beauty and wildlife that surrounds you."
28/05/2012

Els

"Absolutely loved our stay, I cant express enough how beautiful the setting and lodge are! Fantastic to get away from madness of the world!"
25/05/2012

Johanne

"Lived up to my expectations and much much more. The personal touches, lovely homeliness of the lodge, trickling water of the river, tranquility and all out gorgeousness of the place gave us both a weekend to remember. I will recommend the lodge to everyone."
15/07/2011

Lucy

"We loved this place! Just to be completely secluded was something really special but to have the sound of the river, the beautiful scenery and the wildlife was amazing. The Lodge was so nice even the pictures don't prepare you for how good it is. Enjoyed our nights barbequeing and playing cards on the veranda - will definitely return"
03/06/2011

Kimberley

"We went to The Lodge for our honeymoon, and loved it so much. There were so many best moments, from waking up in the attic bedroom and watching red squirrels from the bed, to dusk walks along the river and spotting a glimpse of otters. We enjoyed long lazy days sat on the veranda as the rain came down, we lit the stove at night and played scrabble in front of the fire."
23/05/2011

Nick

It was even more amazing in real life. Beautiful setting and the lodge itself had everything we could possibly need. On the last night, my boyfriend proposed to me on the veranda, so now it's even more special to me!"
06/05/2011

Joanna

Reviews

Great, incredible secluded setting. Cabin well provisioned and clean.

03/06/2022

Jack

Lovely, idyllic, and peaceful location on the river - would highly recommend.

20/05/2022

Vivien

It was great, we loved the Lodge, superb location. Beautifully designed, loved the way the three main windows framed the views as you left the bedroom in the morning. The illuminated walkway from the car park was special. It rained heavily prior to our arrival, the river was high and flowing fast. Created a bit of drama, and extra connection to nature..

29/10/2021

baughen

We had a very relaxing and enjoyable stay at The Lodge celebrating my 50th. Total peace and quiet apart from the sounds of nature. Stunning lodge, very comfortable and stylish

01/10/2021

Jackie

Fantastic stay, gorgeous lodge in a stunning location, will definitely stay again.

06/09/2021

Simone

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Booking Terms

Canopy & Stars low price promise

Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?

Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.

We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).

Canopy & Stars is part of the Sawday’s Group of Companies, a majority employee owned business and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.

When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:

You have read these Agency Terms & Conditions and agree to be bound by them;
The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
You consent to our use of your information in accordance with our Privacy Policy;

and

You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2.4.2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

1. Booking and payments

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

1.3 Once a deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who may cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.4.2. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.

1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

2. Cancellation and Amendment by You

2.1 If you have to, or want to, cancel or amend your Booking this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Guest Experience Team by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

2.2 Any amendments to your Booking or cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit as per clause 2.4.2. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.

2.3 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Booking. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Booking and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.4 and 2.5 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments. In the event of a cancellation your right to a refund is as per clause 2.4.2 below.

2.4 Owner’s General Cancellation Charges:

2.4.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable. Where a Booking has been taken with a deposit which is less than our standard deposit (25% of the total Booking Fee), the Guest will, upon cancellation, be liable to pay the difference between the reduced deposit and our standard deposit.

2.4.2 In the event of cancellation within 10 weeks of check in the total cost of the accommodation including the deposit is non-refundable. In some circumstances it may be possible to swap the stay to another date as per clause 2.5.5 below. Cancellation should always be in writing to info@canopyandstars.co.uk. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.

2.4.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. Refunds will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.

2.4.4 If extreme weather prevents you from reaching your holiday, taking or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.4.2 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.

2.4.5 Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for your holiday including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment. 2.4.6 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.

2.5 Owner’s General Amendment Charges:

2.5.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.4.2 above may apply. All amendments are subject to availability and may incur a fee which is at the Owner’s discretion (and is in addition to the Agency amendment fee as detailed in clause 2.2). Generally Owners will charge cancellation and amendment charges, the exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

2.5.2 Differences in the total amount payable resulting from amendments to your Bookings will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

2.5.3 In the event that a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.

2.5.4 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered via a Gift Voucher. Unless agreed otherwise, this Gift Voucher will only be redeemable with the same Owner as per the original Booking and Agency Booking Terms and Conditions would apply.

2.5.5 If a date swap is offered then normal Agency Booking Terms and Conditions would apply on the new date and Booking.

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.

4. Cancellations due to events outside of Owner’s control

An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 20). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.

5. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. We always aim to provide the best possible holiday experience, however, in the event that you have any complaint or problems during your stay, please immediately notify the Owner as during the stay itself, so that the Owner has the opportunity to resolve the given problem at the time. Please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk so we are aware too and can support you and the Owner with resolving anything. If you do not follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced or negated. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It is important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

6. Pricing

6.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.

6.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.

7. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

8. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

9. Pets

9.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.

9.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.

9.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.

9.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a Property.

9.5. We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.

10. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars will adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.

11. Visa, passport and health requirements

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Booking you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.

12. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment. Please read your policy details carefully and take them with you on holiday.

13. Special requests

If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

14. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.

15. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.

16. Your Responsibilities

16.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.

16.2 During the period of Covid-19 or any other pandemic it is also your responsibility to ensure that you are healthy and safe to travel and that you respect the safety of the Owner and any other guests by conforming to social distancing and other government guidelines relating to your stay.

16.3 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits.

16.4 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Any refund for so doing will be at the entire discretion of the Owner.

16.5 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.

16.6 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, please contact Canopy & Stars.

17. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

18. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

19. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.

20. Events beyond an Owner or Agency’s control

If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.

The Lodge

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Edenhall Estate, The Courtyard, Edenhall, Penrith, Cumbria CA11 8ST

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Edenhall Estate, The Courtyard, Edenhall, Penrith, Cumbria CA11 8ST

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