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Menu

Essentials

The important stuff

  • Check in: between 4 - 7 pm
  • Check out: 10 am
  • An extra £30 per night will be payable direct to the owners for the wood fired hot tub (all wood included) - please be aware that the use of the hot tub is mandatory unless your stay is between 21 July - 25 August when use of the hot tub is optional. If your stay is for a week, the hot tub on your 7th night is free
  • Please bring wellies and sturdy footwear
  • Two of the tents allow dogs (Bovey & Tamar) and one (Dart) is kept dog free so if anyone in the family has allergies, please book Dart. Dogs will be on leads at all times around the tents
  • There are free range chickens and two dogs at Brownscombe, Molly the labrador and Margot the pug. If your child is particularly nervous about dogs or animals, just let Kate know and she will make sure contact is supervised and/or minimal!
  • The tents are located on a sloping field, accessed via a gravel path which is not suitable for push chairs or wheelchair users, although we will do our best to accommodate access by allowing vehicular access to the tent as needed
  • Sleeping arrangements
  • 1 kingsize, 2 singles and 1 double cabin bed

Extra space available

Space for 1 baby no charge. Travel cot, high chair, baby bath, changing mat provided & microwave to heat milk

Space for 2 pets from £25 per pet per stay Dog bowls and a mat are provided

Kids & Pets

Children are very welcome and they will love sleeping in the cabin bed and having freedom to roam. Dogs are welcome and bowls and a mat are provided

Cooking

  • One ring induction hob
  • Woodburning stove with hob & oven
  • Fire pit BBQ with Dutch oven
  • Microwave in the communal larder
  • Fridge and small freezer compartment
  • Sink with hot and cold water

Washing

  • Private shower in tent with constant hot water 
  • Flushing loo in tent

Heating, lighting & bedding

  • Woodburning stove
  • Hot water bottles
  • Lighting - The loo and shower have normal electric lights in the ceiling, the bedrooms have bedside lights and in the kitchen there is a spot light to make cooking easier. In the dining area there are tea light holders and in the sitting area there is a spotlight, outside there are solar lights on the path
  • All towels and bed linen provided and extras available on request
  • Plug sockets available in all rooms except bathroom

Entertainment

  • In the Games Room shared between 3 tents:
  • Table tennis, pool table and table football. Activities chest where you can borrow Monopoly, Scrabble (junior and adult) and Articulate (junior and adult) and a large number of children's books. Basketball hoop outside. 
  • In the tent:
  • Two packs of playing cards, Bananagrams and family bingo
  • Den area with football/cricket/rounders/frisby field

Activities

AT BROWNSCOMBE

You can meet the animals, collect eggs or simply roam freely amidst the wild buttercup meadows, spotting the wildlife

Brownscombe Farm Animals - Rare Berkshire pigs, chickens and even Duck Vader, the Runner duck!

Your children will love it here. They can roam to their heart’s content exploring the Brownscombe site, collecting eggs and helping to feed the friendly farm animals. Kate does “farmers rounds” once a day from 8.45am to 9.15am - all the children run down from their tents and you get to have an extra half hour in bed!

Den Area

There’s a play area hidden under the Ash trees at the bottom of the meadow, with sawn-off logs for seats, a rope swing and a little wicker wendy house. The kids will feel totally hidden but all safari tents have a clear view of the den from the deck

Football / Cricket / Rounders / Frisby pitch

Watch from your deck or join in the fun! The good news is that after running around with new found friends, the little ones should sleep really well!

Games Room

On rainy days there's always the games room to fall back on, where table tennis and table football will keep guests of all ages occupied

Local Wildlife

If you get up early, you might catch a glimpse of a deer in the early morning mists of the valley. In fact, the wildlife here is amazing: rabbits, foxes, badgers and many types of wild bird, including the rare cirl bunting. At night, drift off to sleep listening to the Tawny owls or catch a glimpse of the barn owl as it hunts at dusk

PLACES TO VISIT

The combined river-boat and steam railway trip between Totnes and Dartmouth is not to be missed, while both towns offer a fab day out shopping and exploring their castles

Ashburton is a must for antique shops and if you have teenagers they will thank you for taking them to Exeter for great shopping

Salcombe is bustling in the summer and is surrounded by beautiful walks and coastal scenery

Living Coast - 6 miles -  If you have a spare couple of hours, this is perfect to explore (also good if it’s raining). Penguins, seals and otters and right next to Torquay marina. Rockfish is a close walk away for lunch

Plymouth Aquarium - 30 miles - Annabel and Emma think it is better than the London Aquarium and you can combine a trip with other things to do in Plymouth

Pennywell Farm- 12 miles - you can bottle feed lambs, cuddle miniature pigs and ride a pony here. Allow at least three hours as you won’t get the kids out of there easily!

OUTDOOR & ACTIVE

Wild Adventure

  • Crealy - Exeter - has over 60 rides and attractions
  • Woodlands Leisure Park - Dartmouth has indoor play centres, outdoor adventures, Zoo-Farm, and Falconry Centre
  • Becky Falls - three trails to follow and a spectacular waterfall with the added attraction of birds of prey and various reptiles (you can hold an enormous Boa Constrictor snake!)
  • ClipNclimb - Exeter is very popular as well as Go Ape tree top adventure in Haldon Forest

Surfing, canoeing and kayaking

The best surfing is found at Bigbury on Sea and Bantham and Kate recommends Discovery Surf school (+44 1548 810535). Locally in Torbay, Stand up Paddle boarding lessons can be arranged and there is kayaking and canoe hire on the river Dart (totneskayaks.co.uk)

Crabbing

Borrow a crabbing kit and some bacon and head to the embankment at Dartmouth or the inner harbour wall near the Crab Shack in Teignmouth. You're likely to get a satisfying haul and apart from the bacon and ice creams - it's free!

Walking

Brownscombe is the perfect base for keen walkers. There are wonderful long walks on National Trust land in the South Hams countryside, right on your doorstep, not to mention the wonders of Dartmoor just a short drive away. The Totnes-Torquay Trail is a great way to enjoy the landscape and views around Brownscombe, leading you through the Devon countryside and out towards the coast. Just ask Kate for maps and recommendations.

The Tregoning family's favourite walks (with or without the dog!):

Compton Castle: Turn right out of the drive and head for the Castle. Just before you get to it turn left, you will see a map and arrows pointing to a one mile walk giving you some fantastic views. It is steep but worth it. Watch out for the cows and keep dogs on leads. This field was used for a scene in Sense and Sensibility with Kate Winslet and Alan Rickman

Parke edge of Dartmoor (11 miles) - A fantastic walk along the River Bovey – Labrador heaven and the Home Farm Cafe does fantastic cream teas

Haytor, Dartmoor (TQ13 9XT, 13 miles) - If you climb to the top, you can see Brownscombe hill! Fantastic views, ice cream in the car park and travel on to Widecombe to see the church and stop off at the Rugglestone Inn for a a great pub lunch (get there early if you want to sit in the garden)

Cliff walks - The Bolberry head to Soar Mill cove walk is beautiful as is Hope Cove and Coleton Fishacre

Cycling

There is a big cycling scene in Devon and you can arrange to spend a Sunday morning with the mid Devon Cycling Club or talk to Kate about a guided trip to Dartmoor. As a family, the Tregonings love Haldon Forest Park, near Exeter (01392 834 251 / EX6 7XR). It has marked trails from beginner to advanced and you can hire bikes if you don’t have them with you. There are also flatter cycling paths between Totnes and Dartington with local cycle hire. There is secure storage for your bikes adjacent to the Larder

Riding

If you would like to ride or pony trek there is a big choice locally but Kate recommends SRS Horse Training in Totnes (01803 762 750 / TQ9 6AR). They offer a relaxed and friendly environment for learning to ride, with qualified tuition from experienced instructors. Beginners and nervous riders are very welcome. Pony days are ideal for pony-mad kids, who can learn how to care for as well as ride their ponies

Golf

If you want to play a round of golf all visitors are welcome at Dainton Park Golf, Ipplepen, which is only 2 miles away

Beaches

Known as the ’English Riviera’, the spectacular coastline near Brownscombe offers up breathtaking views and award-winning beaches. The Bay has 22 miles of unspoilt coastline, and there are over 20 beaches to choose from, ranging from long, sandy stretches to secluded rocky cove

If you are planning a whole day at the beach, then it is also worth exploring further into the South Hams:

   •      Take the lower ferry to Dartmouth from Kingswear(TQ6 0AA, 10.8 miles from Brownscombe) which is stunning and travel round the headland to Blackpool sands. Have lunch at the Venus cafe. Kate bought a season ticket for the car park last year, as she is there so often!

   •      South Milton Sandsis owned by the National Trust and the car park is free if you are a member. Get there early to avoid getting stuck in bad traffic or queuing for the car park. You can take dogs, kayaks, and the water always seems to be warmer here! If you don’t want to have a beach bbq then try to get into The Beach House for fantastic crab or prawns. They also do good ice creams

   •      Go rock-pooling or swimming at Wembury beach, explore the thatched coastal village of Branscombe or the dramatic cliff top at Bolberry Down

Food & Drink

At Brownscombe

Tea, coffee, sugar and a pint of milk are provided, along with locally produced cooking oil, ketchup, salt and pepper and fresh herbs growing outside the larder for guests to use

The Brownscombe Larder stocks a range of local jams, ice cream, snacks and extras of what you have in your tent such as the cooking oil, hand creams and locally made soaps

You can also order up to 7 pm each night for the following day from the larder menu (Kate will send you the full menu):

Warm breakfast croissants, BBQ hampers, campfire cassoulet and brownies have proved particularly popular! Just write your purchases down in the larder and settle up when you leave

Local shops

There are three local farm shops close by:

  • Bulleigh Elms - 1/2 mile
  • Occombe farm - 1.5 mile
  • Fermoys - 2 mile

There is a large Sainsburys at the Penn Inn roundabout at Newton Abbot on the way to Brownscombe (5 miles). Kate also recommends their Riverford milkman for dairy and veg boxes

Pubs & Restaurants

Church House Inn- 1.2 miles - A multi award winning, grade II listed country pub which is dog friendly in the bar area. Fantastic food and very relaxed atmosphere.

Bickley Mill Inn - 1.1 miles - Very friendly staff and superb food in a beautifully restored 13th Century mill setting - great Sunday lunch!

Rockfish - 5 miles Torquay or catch the ferry (8 sea miles) from Torquay to the Brixham restaurant or 10 miles to Dartmouth - Mitch Tonks has created some superb fish restaurants and 3 are local to Brownscombe. Dartmouth restaurant is perfect for families whereas Brixham is the newest and smartest with stunning views across Lyme Bay

Kate has many many more favourites and will be happy to share them with you!

Meet your hosts

Meet Kate, Andrew, Annabel & Emma

The valley in which Brownscombe is set has been farmed by Kate's family for 30 years. After Kate's parents retired, she and Andrew moved back to Devon from London in 2012, to give their two children, Annabel and Emma, the same freedom and country childhood that Kate and her three younger sisters shared there. Kate spent 2013 project managing the building of their oak framed family home (which is adjacent to the Games Room and Larder) and shortly after, she threw herself into creating Brownscombe Luxury Glamping. They wanted to create something that would feel like a huge adventure for the children while the adults could have the best night's sleep possible and all the home comforts.

family

Although they no longer farm as much land, Brownscombe has stayed true to its rustic roots, with pigs, chickens and ducks producing eggs, sausages and bacon. Now the glamping meadow is full of wildflowers creating the perfect playground for children to roam about in or for groups of friends to get away from it all and have a taste of country life.

Wildlife & Environment

Brownscombe is working with the Barn Owl Trust to manage two acres of rough grassland opposite the safari tents, to maximise the food source for barn owls and kestrels. The barn owl box is occupied and it has been a thrilling site for many guests to see it hunt at night. The family are hoping that 2016 will produce the first chicks and they have installed a webcam to see it happen.

There are regular sitings of badgers, deer, foxes, buzzards and the rare cirl bunting at Brownscombe.

Getting there

Brownscombe Luxury Glamping, Compton Holt, Compton, Marldon, Devon, TQ3 1TA

LET KATE KNOW WHAT TIME YOU'RE LIKELY TO ARRIVE - please text Kate on 07884 181677 when you reach Exeter, then she will be ready and waiting for you. It should take 30 minutes from there. Brownscombe is situated in the heart of Devon’s South Hams, close to Totnes and the picturesque village of Marldon

By train

Newton Abbot is the nearest station and can be reached from London Paddington in 2 hours 40 mins. The station is ten minutes away by taxi or where possible Kate can arrange a pick up for you

By bus

The nearest bus stop is in Marldon, 1.5 miles away so it is walkable but to get the most out of the more remote areas of Dartmoor and the coast, it is easier if you have access to a car

By car

Parking is about 100/150 m away depending on which tent you're in (Bovey is the nearest to the car park so recommended if you have small children)

When you are checking in, you can drive into the field and unload after you've been greeted by Kate. During your stay you will need to park in the car park as the field is kept car free to allow for free range children!

From Exeter, heading south on the M5, the M5 splits between A38/A380

Follow the A380 signposted for Torquay for several miles until the road divides at Newton Abbot. Stay in the outside lane signposted Torquay NB this is a brand new section of dual carriageway and may not appear on your sat nav yet

  • Continue on this road until you get to a set of traffic lights  and get in the right hand lane signposted for Totnes, Brixham and Dartmouth. Continue straight over the next large roundabout and at the second roundabout stay in the outside lane and take the third exit signposted Marldon.
  • After a short distance you will reach a small roundabout, take the 3rd exit signposted Compton.
  • After approximately one mile you will reach Compton. Travel all the way through the village for half a mile, passing the National Trust’s Compton Castle on your left.
  • Continue around a sharp right hand bend in the lane and at the second set of 30mph signs turn left up the drive signposted Brownscombe Luxury Glamping and Compton Holt. Compton Holt Lodge is a large white house at the end of our drive, which is visible as you drive towards it.
  • If you end up at a small  junction signposted Windthorn Lane and North Whilborough, retrace your steps, as you have gone too far!

With SatNav

If you rely on a satnav, it could take you on several different routes (including some extremely narrow lanes!) and eventually you will arrive at the entrance to the castle. Keep the castle on your left and drive out of the village, when you see two 30mph signs turn left up the drive for Compton Holt and Brownscombe Luxury Glamping as above

Where to park

As you come up the drive, bear left in front of Compton Holt and you will see the communal parking area for all guests at Brownscombe Luxury Glamping adjacent to Brownscombe larder. Please note that the field is not suitable for cars but it is possible to unload/load close to your tent, once we have shown you how to get there on foot. 2 parking spaces available per tent

Booking Terms

Canopy & Stars low price promise
 
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?
 
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;

and

  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.

 

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

 

1. Booking and payments

 

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).

 

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

 

1.3 We're sorry for any inconvenience, but payments can only be made by credit and debit cards. A 2% surcharge will be applied to credit cards. We do not accept American Express, cheques or cash.

 

1.4 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.

 

1.5 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

 

1.6 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

 

2. Cancellation and Amendment by You

 

2.1 Any cancellation or amendment request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

 

2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  

 

2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.

 

2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.

 

2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 

 

2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.

 

2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.

 

2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

 

Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

 

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.

 

4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

 

5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.

 

6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

OR

(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

OR

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

 

7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

 

8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.

 

9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.

 

10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.

 

11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

 

12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

 

13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.

 

14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.

 

15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 

 

16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

 

17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

 

18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.