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The Cider Orchard Yurt - Gloucestershire, United Kingdom

Last cache: 17:21:46, Friday 23 June 2017

Ragmans Lane Farm

Not suitable for children

Not suitable for pets

A rustic, romantic yurt overlooking a pond in the Wye Valley, on an organic farm with complementary apple juice included!

Head down to the bottom of the Wye Valley to find a spacious yurt tucked away in a quiet orchard in front of the farm’s wildlife pond. Decorated with romance and comfort in mind, The Cider Orchard Yurt comes complete with a handmade kingsize double bed, so you can light a few candles, tuck up and drift off in comfort with the odd hoot of an owl in the background. There’s a fully equipped private camp kitchen with a gas stove just next to the yurt, although cooking over the open fire with the special Hungarian cooking pot always adds to the experience! Lovely hot solar-heated showers and proper flushing toilets are the other side of the yard in the shared bunkhouse, and you’ve got a private compost loo next to the yurt for those night-time trips. The large decking area is set up for you to have a leisurely breakfast looking out over the hills and the pond (look out for the resident heron), although there’s a table and chairs inside the yurt as well just in case the weather’s not co-operating, and a cosy wood burner for the chillier evenings.

There are lots of events and courses going on, from bee keeping to willow sculpture and permaculture. There are lovely riverside walks just 10 minutes away and experienced wild swimmers might even like to take a dip when the conditions are right.

Our guests say...

We had a lovely relaxing (albeit soggy at times) break. We woke up to birdsong each morning and the cooing owl each night. We cooked by the fire and ate by the pond. Everything had been thought of. Essentials like wood, running water and parking were near by and we were left to ourselves the whole time we were there. Plenty of information left so we could figure out things for ourselves, however enough contact information was left so if we did need to ask anything we could. The bottles of juice were very nice.

15/05/2017

Faye

Myself and my partner spent 2 nights here and enjoyed every moment. Ragman's thought of everything and it was a beautiful location. We hardly left the farm all the time we were there.

24/08/2016

Louise

Amazing facilities and a lovely, relaxing break. The yurt and farm were so peaceful and we were completely left to our own devices. Would thoroughly recommend to others.

22/07/2016

Jodie

Lovely, perfect for a first couple's . Warm and welcoming owners. Beautiful setting in a beautiful part of the world. Would definitely recommend and return.

15/06/2016

Isabelle

We enjoyed a lovely 2 night stay at the cider orchard yurt and thoroughly enjoyed the peace and tranquility it offered. The whole time we were there we felt very secluded and undisturbed, which is what we were after. Would definitely book again! There were only 2 slight downsides, one being the lack of an inside door lock, sounds petty but would've added a more secure feel. The other was that we experienced a very hot day and had the yurt door open throughout the day, which unfortunately attracted ALOT of various creepy crawlies into the yurt! All in all though an excellent stay.

21/08/2015

Scott

Our stay was the most relaxing and lovely little holiday! Got away from all the stresses of city life, went back to basics and cooked on open fires and relaxed in a beautiful countryside environment.

29/06/2015

Jennifer

"Great little yurt! Very cosy even in the rain, a lovely little getaway from it all. We loved the little wood burning stove and having a go cooking over the campfire outside. The cider and apple juice is very yummy and not in short supply!  Lots of lovely walks nearby and the Forest of Dean looks beautiful in the autumn"

17/10/2014

Kirsty

"We couldn't have enjoyed it more. The location was idyllic, the farm a haven for nature lovers. It felt totally private and really special. The yurt was so nicely kitted out with extra blankets, a cosy log burner, cider and apple juice on arrival, great little compost loo."

24/09/2014

Elli

"It was very comfortable and well thought out (and I was exceedingly lucky with the weather, which helps!)"

05/09/2014

Rachel

"Very pleasant and relaxing break from it all. Location was ideal for getaway but not castaway, lovely secluded spot on the farm, we felt left to our own devices which is what we prefer."

19/08/2014

Clare

Very relaxing, lovely hosts, lovely yurt

18/08/2014

Louise

"We loved our stay. It was just the tonic after a year in the city. The best thing was just being away from it all and being in such seclusion. We were forced to relax which was just what we were looking for."

11/08/2014

David

"The stay was wonderful! The owners were friendly and you can't complain about the facilities. Their welcome pack was fantastic with things to do in the area."

28/07/2014

Stuart

"We spent 5 nights in the yurt and wish we could have stayed much longer! The yurt is romantic and incredibly cosy, the farm equally beautiful with wonderful staff who had thought of everything to make our stay the best it could possibly be and the location...wow!! Surrounded by forest and with so much to do. We loved every second of it, especially cooking in the kotlich and drinking cider under the stars. It was the perfect escape and we're counting down the days until we can go back."

18/07/2014

Leanne

"Absolutely loved our stay. Perfect getaway."

09/06/2014

Lewis

"We loved our stay. It was everything we had hoped for and more. The yurt was lovely and the out door cooking was great fun."

02/06/2014

Sarah

"Very relaxing and comfortable. Remote and well-maintained."

19/05/2014

Jenny

"We loved every minute. The best thing was the novelty of the accommodation, the tranquility and the rustic nature of it all."

09/05/2014

Vicky

"We had a fantastic time. Very peaceful and romantic."

21/04/2014

Jessica

"It was wonderful! We were welcomed as soon as we got there. It was incredibly comfortable and we loved cosying up by the log burner at night. We especially liked the outdoor cooking! The best thing was cooking a vegetable and cider stew in the kotlich over an open fire! There really wasn't a bad part I can think of!"

09/10/2013

Heather

"We absolutely loved our stay at the Yurt, it was really relaxing, super comfy bed and all the facilities were great. Best thing was the surroundings and it was really nice having the fresh apple juice and cider from the farm. I don't think I had a worst bit, I couldn't fault it at all."

19/09/2013

Hannah

"The stay was excellent. Very peaceful and relaxing, no pressure and everything we needed. Everything was fully explained when we got there and we felt extremely well looked after."

31/08/2013

Chris

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Book this place

Step 1: Select check-in date

Bookings begin on Monday, Wednesday or Fridays at The Cider Orchard Yurt. 2 night weekends starting on Friday are possible at £174, please call 0117 204 7830 to book.

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Step 2: Select length of stay

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  • Yurt for 2

Step 3: Who's coming?

Not suitable for children

Not suitable for babies

Not suitable for pets


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Essentials

The important stuff

  • Check in is from 3pm
  • Check out is before 11am
  • It's a good idea to bring slippers to wear inside the yurt.
  • Sleeping arrangements
  • One kingsize double

Cooking

  • Camping stove
  • Fire-pit with Kotlich (Hungarian cooking pot and grill) and saucepans
  • Cafetiere and teapot
  • Stove kettle
  • 4 glasses, 2 saucepans, 2 mugs, wok, frying pan, colander, grater, 3 white bowls, 4 large plates, 4 small plates, wooden chopping board, 3 plastic chopping mats, set of cooking utensils, 3 wooden spoons, 4 knives, corkscrew, can opener, all cutlery
  • Small fridge by washing up area

Washing

  • Tap by yurt with washing up bowl, tea towels and cleaning materials
  • Additional washing up area across yard with cold water, sink and draining board
  • Solar/woodfired showers in Bunkhouse across yard (3 cubicles)
  • Private compost loo and 2 flushing toilets in Bunkhouse

Heating, lighting & bedding

  • Hobbit woodburning stove inside yurt
  • Tea lights
  • Rechargeable lamp
  • All bed linen provided, but please bring your own towels

Entertainment

  • Pack of cards
  • Selection of board games
  • Books on nature, wildlife and permaculture

Activities

At Ragmans Lane Farm

There are often courses going on at Ragmans Lane Farm, covering diverse skills such as bread making, permaculture and bee keeping - click here for details. If you want some time to yourself, there are lots of lovely walks through the fields and woodland, and you can join riverside footpaths or link up to cycle trails at Lydbrook. Or make the most of the farm and go pond dipping just below your yurt.

Rainy days

Clearwell Caves, (8 miles) - a working mining museum where visitors can see impressive caverns with geological and mining displays. Iron ore from the Caves has been used over many centuries to make tools, weapons and machinery. Some forms of the iron ore occurs in powder form, red, yellow, purple and brown ochre; they are highly valued as pigments and still mined at Clearwell Caves. The iron mines are an important part of the Forest of Dean's history and environment.

Forest Leisure Centre - indoor swimming pool and gym.

Wye Valley Butterfly Zoo (6 miles) - walk with butterflies as you explore the incredible and beautiful world of these wonderful creatures. This safari is for everyone with an interest in the environment, and has some wonderful photographic opportunities.

Littledean Jail Museum – an unconventional and unorthodox historical visitor attraction, the jail is a former house of correction, police station and courthouse. With an exhibition of ‘Crime through Time’ and a large collection of Quadrophenia memorabilia!

Places to visit

Ross on Wye  (6 miles) – pretty market town with markets on Thursdays and Saturdays, antique shops and art galleries alongside everyday shops for all your needs. Riverside walks and pubs looking over the river.

Symonds Yat (5 miles) – beautiful  riverside walks and good pubs, riverside cruises, and canoe hire

Yat Rock – famous cliff top , spectacular views of the Wye Valley and surrounding area,  if you are lucky you can see peregrine falcons from the RSPB look-out at the rock.

Monmouth (10 miles) – Welsh border market town

Chepstow (19 miles) – historic walled border town with a castle and wooded riverside walks and ancient port. Regular race meetings and events at Chepstow Racecourse 

Hereford (20 miles) – county town with a famous cathedral housing the Mappa Mundi; Westons Cider Museum often have events. 

Cheltenham (25 miles) – famous regency spa town hosting four festivals a year (jazz, science, music and literary). It also has a racecourse with events and regular races including the Cheltenham Gold Cup.

Lydney - located on the banks of the UK’s longest river, the Severn. Lydney harbour’s tidal docks are  a  Scheduled Ancient Monument with a  19th century  harbour  for salling ships. Lydney Park Gardens have extensive walks around rhododendron and azalea gardens and Roman ruins. (open  April and May, times vary).

Taurus Crafts - located near Lydney, Taurus is an arts and crafts visitor centre. It is a base for 15 small artisan businesses, most of whom make and sell from their workshops and a Gift Shop, Cafe and Local and Organic Food Shop. Open 7 days a week. Often has special events and activites.

Outdoor & Active 

Wye Pursuits - 5 minutes from the farm by car, you can hire canoes and kayaks to take down the river, try white water rafting or even give climbing and caving a try.

Adventure Tower & Ropes  - Crazy climbing and abseiling for individuals and groups. 42 feet high, 36 graded climbs from easy to extreme, set in the beautiful grounds of Beechenhurst lodge.

Pedalabikeaway - set in the heart of the forest, hire bikes to explore the forest or take advantage of the many signed trails, including downhill black runs, the cross country miners trail and the fun and fast verderers trail.  Site also includes café, bike repairs, showers, toilets and bike wash.

Dean Forest Cycles  set in the small village of Parkend, another goood place to start your cycle adventure, bikes for hire, café on site, guided tours available. 

Sculpture Trail, Beechenhurst Lodge - the sculpture trail begins and ends at Beechenhurst lodge, which also houses a café, gift shop and beautiful picnic and childrens play area.  The trail itself is made up of sculptures representing the history and diversity of the forest, including the incredible stained glass window suspended between two trees along the trial.

Bushcraft - learn how to survive in the natural environment with ancient skills and knowledge, including safe cutting techniques, primitive and modern fire lighting, game preparation, forgaing, shelter building and much more. This experience can be tailored for beginners and the more experienced. A truly unique way to explore ad understand the forest.

Go Ape - with high wires, climbing towers, abseiling, rock climbing and zip wires, this is a very different and fun and exciting way to see the forest from a very different perspective, perfect for adrenalin junkies and thrill seekers.

Forest Adventure Activity Centre - a centre where you can try kayaking, rock climbings, abseiling, cavig and overnight cave experience, gorge walking, archery, orienteering, raft and bridge building and mountain biking, all based in one place, great for those looking for adventure.

Offroad driving - experience 4x4 off road driving, professional off road driver training and gift experience days.  Do remember to book your course in advance though.

Forest Hills Golf Club - perfect for those looking for a more leisurely way to spend the day. This course suits all abilities and is even playable in wet conditions. The bar menu is available all week and non-golfers are welcome and can eat whilst enjoying the views of the course.

The Secret Forest - set across the road from Clearwell Caves, a magical place to walk amongst the ancient scowles (rocky outcrops), where you can see rare plants and bonsai yew trees that have grown over hundreds of years amongst the ancient rock formations. You can also experience the roundhouse village, where each of the roundhouses shows a different method of construction. A great place to enjoy a lovely picnic.

The Old Station, Tintern - voted the best green space site in 2011/12 it also boasts the best Tearoom in Wales 2012/13.  Originally built as a Victorian railway station, you can now have breakfast, light snacks and award winning home made cakes here.  Two refurbished carriges house the ‘Destination Wye Valley’ exhibition, a gift shop and reception area.

Westons Cider Mill - Westons Cider is situation deep in the heart of Herefordshire in the old villiage of Much Marcle. ‘The Bounds’ a 400 year old farmhouse is set central to the beautiful apple and pears orchards. You can join a tour of the mill and see how cider is produced, from planting the orchards right through to seeing the moment the cider  is poured. Adults can sample of wide selecton of ciders and perries, there is even a farm park and play area for children.

Dean Heritage Centre - a registered charity and community dedicated to protecting, preserving and promoting the unique history  and heritge of the beautiful Forest of Dean.  The museum houses around 20,000 artefacts, has 5 onsite galleries and outdoor displays, a research library and guided tours on offer. The museum tells the story of the forest from the Ice Age to the present day.  There are special events throughout the year, it is also home to the Gruffalo's Child Trail, a woodland trail with woodcarvings done onsite depicting the magical childrens tail. After all this you can enjoy a cup of tea and some proper home cooked food in the delightful café and purchase some presents to take home from the gift shop.

International Centre for Birds of Prey - the centre is the oldest dedicated centre for birds of prey in the world.  Set in lovely gardens, there is a flying field where you can see the birds in action, there are also  ponds and woodland to enjoy and explore. There are over 200 birds housed at the centre including eagles, owls,  vultures, kites, buzzards and falcons. A great place to bring a picnic or enjoy the freshly prepared food in the café.  There are 3 flying demonstrations every day. If you are a bird enthusiast this is a must-visit.

Puzzlewood - explore magical woodland trails through the ancient scowles, a unique and enchanting place with a mile of meandering pathways, fantastic tree and rock formations, through 14 acres of woodland. JRR Tolkien is reputed to have taken his inspiration for the fabled forests of middle earth from Puzzlewood. Onsite there is also a willow maze, indoor mazes, outdoor childrens play area, picnic benches, a café and gift shop selling locally produced foods and crafts.

Severn Bore - spectacular natural phenomenon, the tidal range is the second highest in the world, being as much as 50ft (approximately 15.4 m). A truly spectaculr natural event which draws people from all over the world to watch and surf the bore, not to be missed if you are lucky enough to be in the area when one occurs.

Festivals & events

There are lots of annual events in the Forest of Dean/Wye Valley area, see http://www.visitforestofdean.co.uk/whatson for details. Here are a few:

The Big Apple (October and May) - Blossom festival and apple harvest – fun and activities in orchards around the parishes of Marcle Ridge in Herefordshire (15 miles)

Monmouth Festival (July/August) – claimed to be Europe's biggest free festival , music to suit all ages (10 miles)

Ross on Wye Cider Festival (August) – always a sell out at Broome Farm, music and cider (6 miles)

Monmouthshire Country Show (August) – a fantastic one-day event with livestock competitions, dogs, horses, food and produce, shopping and big ring entertainment (10 miles)

Newent Onion Fair (September) - a full day festival that takes over the town of Newent, including the unique onion competition, street fair and onion eating competition  (17 miles)

Abergavenny Food Fair (September) – world renowned food festival with top chefs and food producers (26 miles)

The Forest Food Showcase (October) – a chance to sample local produce straight from the producers, your hosts will be there with their apple juice and mushroom logs! Other activities include cookery demonstrations and live music (6 miles)

Food & Drink

At Ragmans Lane Farm

When you arrive you'll find a complimentary bottle of Ragmans Organic Apple Juice.

Apple P1010137

There's salt, pepper and olive oil provided for if you're self catering. Organic bread can be ordered from the Forest Bakehouse, a local co-operative bakery making a range of delicious organic breads, and you're more than welcome to buy more Ragmans Organic Apple Juice.

There are a few good shops around for other supplies:

Bishopswood Stores - a country one-stop shop for all your basics, milk, egg,  sausages, bacon, bread, chocolate, drinks,  newspapers if you are early enough,  and a post box.  A range of take away fresh sandwiches and hot food can be made to order too. Opening times vary, longer in the summer – 7am – 6pm, Sunday closes at 2pm. Telephone 01594 861493

Ruardean Post Office/Grocery – post office and grocery essentials.

All of the above shops are within a 20-40 minute walking distance.

Over Farm Market, Gloucester (18 miles) - organic market and farm with regular events and pick your own seasonal food (18 miles)

The Severn & Wye Smokery (13 miles) - Foodstore specialising in smoked fish, with wild salmon and eel from the local River Severn and River Wye, smoked on site, as well as other luxury produce from the local area. Something fishy for lunch and Friday night supper are also available at the restaurant.

Pubs & Restaurants

The Forge Hammer, Lower Lydbrook (lovely 3 mile walk over fields and tracks, or 2 mile drive) - a lovely local pub set just 100m from the River Wye. Serving local ales and ciders and housing a popular Chinese resturant, or traditional bar snacks if you're just looking for a light bite. (01594 860310)

The Courtfied Arms, Lower Lydbrook - a spacious country pub, with open fires and comfy sofas, serving delicious food made from local ingredients, served in a relaxing atmosphere. (01594 860207)

The Garden Café, Lower Lydbrook – local home grown seasonal produce, restaurant and bistro. Open 11-5pm May to September. Plus evening events and food, booking essential. (01594 860075)

Dog and Muffler, Joyford, Berry Hill (4 miles) - good traditional pub food. Gardens overlooking the beautiful countryside. Local ciders and Wye Valley beers. (01594 832444)

The Mill Race, Walford (2.5 miles) - Winner of the Food Pub of the year in 2009 Publican Awards. Using best quality local produce to prepare classic pub food and modern dishes. The majority of produce is sourced within a 25 mile radius, including some from their own farm less than 2 miles away. (01989 562891)

The Ostrich Inn, Newland, nr Coleford (7 miles) - 13th Century pub offering bar menus or à la carte menu and real ales. Situated opposite the ‘Cathedral of the Forest’ with lots of good walks around the area. (01594 833260)

The Yew Tree, Cliffords Mesne (14 miles) …..the pub serves food using their own rare breed pigs and home grown vegetables and other seasonal local produce. Dishes include rustic pork terrine with slow sloe crab apple jelly, venison pasty, beetroot and cream cheese roulade. Set on the slopes of May Hill surrounded by the beautiful Gloucestershire countryside. (01531 820719)

The Speech House (5.5 miles) - The Bar, Orangery and Verderers restaurant are set in this beautiful historic building formerly a hunting lodge for Charles II. Non residents are welcome to sample afternoon tea, light snacks or an evening meal in the restaurant, ideal for those looking for something a little bit special. (01594 822607)

Tudor Farmhouse (7.5 miles) – very special award winning Sawday's pub. Formerly a working farm, the stylish conversion still retains many of the original features and is set in 14 acres of grazed farmland with stunning views of the Gloucestershire countryside. The restaurant offers an imaginative and varied menu based on the seasons, using only locally sourced produce within a 20 mile radius wherever possible, along with wild food foraged from the hotel grounds and fruit and vegetables from the hotel’s kitchen garden. (01594 833046)

The Saracens Head, Symonds Yat (5.5 miles) - Short drive or a long leisurely riverside walk form the farm! Lovely location set on the banks of the River Wye. A popular place to eat with walkers, cyclists, canoeists, fishermen and visitors to the area.  Family run, with good food and real ales. You can sit and eat whilst watching the ancient hand ferry transport people from one side of the river to the other. (01600 890435)

Meet your hosts

Ragmans Lane Farm is a 60 acres, comprising mostly pasture (38 acres), woodland (8 acres) and  previously orchard (9 acres). It is nestled in the bottom of the Wye Valley sited in the Wye Valley Area of Outstanding Natural Beauty.

The farm's main focus is orchard management and apple juice production, they organise educational work and hire out space for holidays, events and courses on sustainable land use.

IMG_0644

Courses are held in the Bunkhouse and the Mushroom Shed on the farm. This combination of business and education work is a core strength of the farm. Key to the education work is passing on knowledge gained from the farms business experience (creating local markets, diversification) and taking opportunities to open up the farm to the wider community e.g. supporting micro enterprise and community organisations and holding public events such as our annual Wassail around the orchards. There are over 30 different varieties of apple and pear in the orchards. The majority go into the farm pressed apple juice, (making approx 15,000 bottles a year), some is also sold as table fruit. The orchards are managed organically and holistically using aerated compost teas and comfrey liquid fertilisers to maintain healthy soils, resulting in healthy crops. Ragmans holds the Ethical Consumer Best Buy for the way they produce their juice!

Wildlife & Environment

The farm is organic, certified by the Soil Association, so there is lots of wildlife like slow worms, frogs, butterflies, birds. The pond has moorhens and various ducks and geese visit in the spring, there is a resident heron and even 

DSC_0113

kingfishers have been spotted there. In summer the screech of buzzards circling high over the hills can be heard and seen from the farm. The farm is part of the Environmental Stewardship Scheme, meaning that the land, hedgerows and woodland and the water courses are managed very carefully, protecting the natural environment for the wildlife. The farm is sited within the Wye Valley Area of Outstanding Natural Beauty and you can walk to the river from the farm to places where you can get in the river for wild swimming (although be aware that the river currents can get very strong so swimming is not recommended at these times).

beebox

Sustainability and permaculture are at the heart of the work done at Ragmans Lane Farm, which has has been applying permaculture principles since 1991.There are lots of little features around the farm such as the pond just below the yurt, which catches and stores rain water and run off for irrigating the veg garden, and the comfrey growing around the apple trees that helps to pull nutrients from deep below the tree roots; the comfrey is harvested and the nutrients are fed back to the trees. In 2011 Ragmans planted over 1000 native trees in partnership with the Woodland Trust, linking up existing woodland to provide a wildlife corridor from the Forest of Dean along the Wye Valley. The showers are heated by solar energy and wood, and solar electricity is also generated on the farm when the weather's right.

The farm has recently been awarded recognition by the Permaculture Association as a demonstration site and is a registered member of the Association’s LAND project (Jan 2010). If you're interested, it's sometimes possible to arrange a tour of the farm for a small charge (£25 an hour). Ragmans is working in partnership with other local farmers and providing a platform for small businesses such as The Willow Bank, well known for its living willow sculptures and installations. The charity Bees for Development have a teaching apiary on site which is used on their Sustainable Bee-keeping courses, and the farm and farm enterprises are an integrated backdrop to these courses. Over the last 20 years over 1,500 people have visited the farm to attend courses. 

Getting there

Ragmans Lane Farm, Bishopswood, Lower Lydbrook, Gloucestershire, GL17 9PA

By train

The nearest train station is Gloucester, 18 miles away.

By bus

The nearest bus stops are either in Ruardean (3 miles up the hill) or Ross on Wye (6 miles). Pick ups may be possible from either of these stops, depending on your check in day - please get in touch with Freya and Angie after you book to find out. If possible, it will be £5 from Ruardean and £20 from Ross on Wye.

By car

take the old Severn Bridge (M48) and take the Chepstow turn off. Go into Chepstow, over the bridge on the A48, and turn left onto the B4228 signposted to Coleford and the Forest of Dean. Follow the signs to Cinderford out of Coleford. Join the A4136 then take a left turning to Lydbrook. Drive through Lydbrook until you reach the River Wye and turn right. After half a mile there is a sharp right hand turn to Ruardean. Ragmans Lane Farm is the first turning on your right.

 take the A40 from Gloucester as far as Huntley, then turn left onto A4136. Follow this until you reach Nailbridge (after Mithcheldean). Turn right to Ruardean. Go through Ruardean and come down the hill towards the River Wye. Go past Little Marstow Farm (left) and Great Marstow Farm (right). Ragmans Lane Farm is the next left after that.

, turn onto the M50 and go to Junc 4. Take the ring road (A40) round the top of Ross. Turn left to Goodrich after 3 miles TAKE CARE it comes up fast! Drive past the post office and school, and turn left at the T Junction, under the stone bridge, then over Kerne bridge crossing the river Wye. Turn right at T junc at Kerne Bridge (signposted to Lydbrook) then past an old garage (now a shop) on your right. The second left fork after the garage is signposted to Ruardean.  There is also a brown sign to Ruardean Pottery on this signpost. Ragmans Lane Farm is the first right on this road.

Sat Navs – once you get near to the farm, please do not use your Sat Nav as many misdirect visitors to another part of the farm with no vehicle access to the farm itself. Please use the directions above.

Booking Terms

Canopy & Stars low price promise

 
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?

 
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;

and

  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.

 

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

 

1. Booking and payments

 

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).

 

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

 

1.3 We're sorry for any inconvenience, but payments can only be made by credit and debit cards. A 2% surcharge will be applied to credit cards. We do not accept American Express, cheques or cash.

 

1.4 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.

 

1.5 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

 

1.6 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

 

2. Cancellation and Amendment by You

 

2.1 Any cancellation or amendment request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

 

2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  

 

2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.

 

2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.

 

2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 

 

2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.

 

2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.

 

2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

 

Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

 

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.

 

4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

 

5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.

 

6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

OR

(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

OR

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

 

7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

 

8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.

 

9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.

 

10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.

 

11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

 

12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

 

13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.

 

14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.

 

15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 

 

16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

 

17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

 

18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.