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Posey in the Bluebells
Posey, Bluebell Wood, Gloucestershire
New Shower in the Bluebell Wood
Posey, Bluebell Wood, Gloucestershire

Posey - Shepherd's hut in Gloucestershire, United Kingdom

Last cache: 15:43:44, Tuesday 25 September 2018

Wild Wood Bluebell

Suitable for children aged 8 and over

Not suitable for pets

Kids 8 years and over are welcome camping alongside. Please provide own tent. Pets cannot be accommodated

Nature flows through this hut in the Cotswolds. Bluebells carpet the wood and a little Rose Vintage décor brings the flowers inside


The traditional shepherd’s hut is given a Rose Vintage feel in Posey, one of two homely spaces at The Bluebell Wood. The whole area bursts with wildlife, from the nearby maze of badger sets, to the deer and birdsong filling the ancient woodland. The outdoors meets the indoors halfway at Posey. The floral theme of the décor inside echoes the woodland and the camp kitchen means that mealtimes, even with the odd creature comfort like gas hobs, evoke a sort of Enid Blyton existence. The hot safari shower is a treat and lanterns are provided to light your way through the woods to the compost loo and back.

The Bluebell Wood is perfectly placed at the heart of the Cotswolds, giving you an unmissable opportunity to get to know this lovely area. There are wonderful walks in the area, which is also popular for cycling and riding, plus stately gardens, historic houses and a wealth of cultural events from the Blenheim Game Fair to the Cheltenham Literary Festival.


The important stuff

  • Check in time is from 4pm
  • Check out time is 11am
  • Pets cannot be accommodated
  • Kids can be accommodated by special arrangement and in their own tents
  • We suggest arriving in daylight hours and getting to know the site and discovering some of the surrounding areas. 
  • Parking is near the owner’s house in the area provided by the oil tanks. The Oaks Wood is across the field from the parking bay. In the wood, follow the path and you will find the shepherd’s huts. Georgie hopes to be on site when you arrive but if for any reason you cannot locate her, please do go ahead and find your hut
  • Extra camping – £20 per night per child. £25 per adult in tent. All bedding must be provided. All children sleeping in a tent under ages of 8 must be accompanied by an adult.
  • Sleeping arrangements
  • 1 double

Extra space available

Space for 2 children from £25 per child per night Two in own tents (please bring own bedding for tent). £25 surcharge per extra adult (call to book)

Kids & Pets

Kids 8 years and over are welcome camping alongside. Please provide own tent. Pets cannot be accommodated


  • Double gas ring in balcony area with outdoor seating
  • Camp-fire
  • BBQ
  • The two huts share a fridge and freezer in the lean-to by the barn
  • All crockery, pots/pans and kitchen utensils are provided
  • Cool box in each camp kitchen
  • Small logs in lean-to by fridge are complimentary for the stoves in the huts only.

Large logs for outdoor campfire £6 per sack under each hut. Charcoal also available for £6 per bag. 


    • Two compost loos (one for each hut) and a shared hot outdoor safari shower plus washing area in a hut are a two minute walk away through the woods.
    • For washing clothing over longer stays, there is a local launderette in Bourton.

Heating, lighting & bedding

    • There is a wood burner for heating and storm lanterns/battery charging lanterns and candles in glass covers for lighting
    • All linen including towels is provided
    • Kindling, firelighters and smaller logs for woodburner are provided complimentary


  • Books
  • Cards
  • Board games

Getting there

The Oaks, Heath Barn, Donnington, Gloucestershire GL56 OXU

We suggest arriving in daylight hours and getting to know the site and discovering some of the surrounding areas.

When you arrive, park in the designated area and follow the signs/instructions to your accommodation. Once you have found your facilities, do feel free to give Georgie or Francis who live in the main house a call and they can show you around. You'll receive contact details for them - and for Charlie, who lives on site in the Woodmans Cabin and can help with maintenance - upon booking.

By train & bus

The nearest station is Moreton-in-Marsh, a five mintue taxi ride from The Bluebell Wood. The train takes an hour and three quarters direct from London Paddington. Buses can get you to three miles away.

By car


From Stow-on-the-Wold take the A429 towards Moreton-in-Marsh, pass Tesco's supermarket on right, go downhill for approximately 1.5 miles to the crossroads marked Donnington left and Broadwell right. Continue on the main road, go past white cottages on the right and take the next driveway entrance with a white fence on the right, not the driveway to the main house and wrought iron gates. Follow signs to Heath Barn on the farm track. Go past the lake and park in the areas as signed.

From Moreton-in-Marsh take the A429 towards Stow-on-the-Wold. After approximately two miles see the driveway on the left hand side and the sign to Heath Barn. Follow the farm track and signs.


When you arrive, please park in the areas provided and spaces are clearly marked from there. It is an easy journey to your accommodation and you will find everything to hand. Please go ahead and find your accommodation, then give Georgie or Francis a call and they can show you around. Your arrival instructions will tell you all you need to know. 

For Lima and Posey walk across the field opposite the house and into the woods. 

If you're going to Munday's Meadow, carry on to the crossroads towards the end of the farm track, and at this point Munday's Meadow will be marked. Follow the signs and continue along very bumpy track to parking area provided.  If this is too much for your car, please park in the grass area mowed and prepared for your arrival just before the crossroads. See parking sign by area. Continue on foot to the meadow which is a short distance way. 

If you happen to get confused or lost in the process please contact Georgie or Francis, or if you can't get hold of them call Charlie's mobile.

Food & Drink

At Wild Wood Bluebell

The shepherd's huts and Munday's Meadow are all self-catering, but all your kitchen utensils are provided plus basics like tea, coffee, salt, pepper. 

Long Table Feast for Mundays Meadow guests only from £14 per head - Georgie can arrange delicious hot dinners to be delivered to your dining tent from £14 per head. Or their vintage tea in the beautiful dining marquee - both to be ordered with the owner in advance subject to availability

Indoor and outdoor barbecues available for Munday's Meadow guests to use only


The Bluebell Wood at Heath Barn is midway between the charming Cotswold towns of Stow-on-the-Wold and Moreton-in-Marsh, both with an array of small independent shops, pubs and restaurants.

Daylesford Farm Shop the home of Daylesford Organic, there's a great shop full of top quality produce... and even a spa!

You can order fresh ingredients to the site from here  

Pubs & Restaurants

There are loads of good local pubs and places to eat nearby. There will be plenty of local information in the huts or you can take a look at the 'Things to do' section. We particularly recommend...

The Wild Rabbit, Kingham Gourmet pub owned by Lady Bamford. Beautifully decorated and supremely stylish.

The Manor House Hotel, Moreton Gourmet restaurant in the pretty market town of Moreton in Marsh.

The King's Head Inn, Bledington An Alastair Sawday's pub, in an "achingly pretty" village. We say, "The pretty flagstoned dining room (exposed stone walls, Farrow & Ball paints, pale wood tables) is inviting, there are lovely unpompous touches like jugs of cow parsley in the loo, and you can lunch by the fire in the bar – on devilled kidneys, sausage and mash, local Dexter beef and Guinness pie."

The Butcher's Grill, Stow on the Wold -

The Cotswolds Food Store & Cafe, Longborough Good restaurant with lovely views. You can order picnic hampers from here to be delivered to the site.

Fosseway Garden Centre, just before Moreton in Marsh Restaurant and local produce as well as a huge selection for your garden.

There are lots of Foxes in the Cotswolds; here are just two of them...

The Fox Inn, Barrington - right on the river, perfect for a real ale and watching the ducks. Also hosts events, the famous Giffords Circus in July and a tiny friendly festival called Foxstock over August Bank Holiday weekend.

The Fox Inn, Lower Oddington - excellent pub food, serving exceptional Sunday lunch to discerning diners


There are deer, badgers, all kinds of wildlife and of course the eponymous bluebells in April and May.

For Munday's Meadow Guests:

  • Traditional outdoor games on specially prepared area: football, rounders, cricket, badminton, tag and more.
  • Therapixie: offers a fantastic range of holistic therapies in our specially designed treatment tent. Unwind and relax, energise and invigorate. Choose between traditional body massage, Reiki, Indian head massage, reflexology, hopi ear candling and bellabaci (cupping). From £35 per person.

Create your own flower festival or carnival headdress with Kitty Bliss. All materials supplied including face painting.

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Choose one from the standard package for £35 per head: wild bluebell bloom, vintage exotic dancer, harvest queen, mermaid princess, woodland fairy, Greek goddess or commando, gentleman's relish or warrior chief.

Gold package: £50 per head, includes props, wigs and costumes for photo shoot.

Kitty can also provide a childrens' activity tent for wedding parties with creative games. 

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Follow this by a Pop-up photo studio or have some fun shots in Wildwood Bluebell festival style from £10 per head.


Clay pigeon shooting - get tweeded up with local expert Rob Ireland who will bring his mobile unit on site. Learn about pheasant shooting and how it works or put your archery skills to the test, medieval style. Or drive a buggy around a course in the meadow - for endless fun blindfold the driver! From £45 per head.

Places to visit


Blenheim Palace - The home of His Grace the Duke of Marlborough, this magnificent palace is open to the public and features gardens laid out by Capability Brown. 

Hidcote Manor - The finest gardens in the country (according to some!). A National Trust property just four miles outside Chipping Campden.

Chastleton Manor and Gardens - film set of recent historic drama Wolf Hall (01494 755 560)

Batsford Arboretum (Mitford sisters country) 01386 701 444

Ragley Hall and gardens 01789 762 090

Sudeley Castle and gardens


Cotswold Wildlife Park - A large variety of wildlife including a reptile house, an aquarium, aviaries and an adventure playground, miniature railway, picnic areas and restaurants.

Bourton on the Water - a beautiful Cotswold village with its own bird sanctuary, miniature model village, trout farm and perfumery.

Stratford upon Avon - World famous for its Shakespearean connections and great for tours, the theatre of course.

Cotswold Distillery -

Go Ape - Ultimate Forest Adventure zip wires -

The Cotswold Pottery - 01451 820 173

Cornium Museum, Cirencester - 01285 655 611

The Woollen Weavers at The Filkins - 01367 860 660

Outdoorsy stuff

Woodland walks, spotting local wildlife and exploring Heath Barn is a must! There's also a wealth of options for the more active, such as horse riding, sailing, mountain biking and all kinds of sports. Further information can be found in the huts.

Ballooning in the Cotswolds - 01453 753 221

Joseph's Amazing Camels - 01608 661 1367

Adam Henson's Cotswold Farm Park - 01451 850 307 

Cotswold Wildlife Park - 01993 823 006

Broadway Tower and country park - 01386 852 390 

Bicycles can be hired from the Toyshop, High Street, Moreton in Marsh

Maps for walking and bike trails available from the information centre

All activities on site are subject to availability. To avoid disappointment please book six weeks in advance.

Festivals & events

Wilderness Festival - A fantastic outdoor festival of music, food, arts and life in general! 

Cornbury Music Festival - join Oxfordshire's finest at this friendly, eclectic and eccentric festival, with music from James Morrison, Elvis Costello and Jools Holland

Longborough Festival Opera A real treat - an evening at the opera, at walking distance from The Bluebell Wood with a long, lazy interval for a champagne picnic in the graceful grounds. The perfect summer activity!

Gifford's Circus, Barrington This is an amazing little circus which travels around throughout the summer months and will be stationed near the Bluebell Wood in July. Check where it will be when you visit, as you may be able to catch it elsewhere in the Cotswolds...

The Mop - A street fair in Stratford held for two nights in October followed by the Runaway Mop two weeks later.

Cheltenham hosts a Jazz festival, a Literary festival and of course the Gold Cup

Chipping Norton Theatre

Badminton Horse Trials 

Meet your hosts

Georgie & Francis have lived at Heath Barn for 20 years. In their creation of their shepherd's hut camps and wildflower meadow, they have combined their love of the local area and its outstanding natural beauty with the experience from many years of travelling. They invite guests to get outdoors and experience their wonderful home.

The two shepherd's huts and Munday's Meadow are on either side of the estate, and cannot be seen from each other. Posey and Lima share a bluebell wood and are not visible from one another, each with their own private space in the wood. Munday's Meadow is in the wildflower meadow, across two fields and a bridge. If you want to book the whole site, they're only around a 5 min walk apart. 

  • Overview

Our guests say...

A group of 24 friends (including 4 in the shepherd huts Lima and Posey) stayed for a birthday celebration weekend in mid May and we all had the most amazing and memorable time. Our particular highlight was the hobbit hut which was larger than it looked and the stunning bluebell wood where the huts are located a short walk from the meadow. The site had everything we could need for the weekend and it was perfect to have a meadow to ourselves in the beautiful Cotswolds. Georgie was a great host and answered any questions that we had. Thanks for having us!!



Peaceful, beautiful back to nature stay a lovely romantic getaway in a great location only 10min from a small town and near plenty of lovely places to explore, cycling or walking. Everything you need is provided and love how you felt out in the sticks. Just to note the toilet is away from the hut and the shower not as suggested in the photos, not that we mined. We also would have liked a hook in the hut on the ceiling to hang the lantern and maybe some guidebooks for walks, cycling would have been helpful but otherwise no complaints. We recommend the cotswolds waterpark and Edgworth walk. Thankyou for a lovely stay.



We stayed for 2 nights for my wife's 40th. Despite the rain we had one of the most relaxing and restorative breaks. The hut itself is lovely, and perfectly cosy with the stove lit. The covered kitchen meant rain was no issue and the safari shower was a real luxury. I would highly recommend it.



Had a lovely two night in posey , everthing was clean and as advertised. The woods are great and the use of a campfire and wood burner made the trip. Outdoor kitchen was perfect and ideal location for exploring the Cotswolds



Whole new experience. It was great to be able to relax in these tranquil surroundings. Even the rain didn't dampen down the stay. In some ways it actually added to the experience.



We went for my girlfriend's surprise birthday getaway. Absolutely beautiful location and a very warm welcome from the owners. Provisions were substantial and the efforts made in preparing and dressing the location were generous. The room itself was stunning. Aside from that, the external kitchen area and nearby fire pit made our personal clearing in the woods look like a fantasy tale. 1 other location in the woods, couldn't see them, couldn't hear them. We truly felt alone. The outdoor shower was warm and toilet facilities very clean. Couldn't ask for more from a perfect weekend.



I went with my 5 year old daughter for some mummy and daughter time before I have the new baby ( I am 5 months pregnant). We had lovely time, it was just the right balance of outdoor camping experience and then having an indoor to retreat to. It was a bit wet and rainy the first half of the week, but it honestly didn't spoil anything we just stayed in and cuddled on the bed and read stories a bit more than we had planned. The woods were magical and Mindy really took to living in them including the compost toilet and outdoor shower. She also loved the swings.



Fantastic wonderful setting wonderful host words can't explain just how fantastic it was



It was a birthday surprise for my partner. I fell in love with the place just from the pictures and he absolutely loved it when we arrived. It's perfect for escaping the day-to-day rush, no phones, no laptops, just trees and campfire. Both of us really needed a break like that.



Posey is beautiful!! From the moment we pulled up and walked through the woods, we felt relaxed and refreshed. The little hut is gorgeous, warm, clean and provides everything you could think of... plus the bottle of wine! We had so much fun cooking outside, making campfires and listening to the badgers and the bird song. I have never showered outside before, but my gosh! I am considering moving my shower into the garden (lucky neighbours!) even when it rained I didn't care - it just added to how fantastic it was. The compost toilet was great - no smell - andit was nice to be sat there watching the birds. Thank you so much for making this little bit of heaven in the Cotswolds.



Posey was delightfully to stay at. Everything we needed for a cosy little get away. It was wonderful waking up to the sound of the birds and the open air shower was very warm and refreshing. Would highly recommend.



"We had a great week. The accommodation was well kept and thoughtful touches like the wine and candles were lovely."



"It was amazing, the place was lovely and secluded, had a really nice, relaxing time."



"We loved it. Posey was lovely and comfortable and very cute. The woods and nature were fantastic and gave us so much privacy. The camp area and kitchen was greatly kitted out with everything we needed."



"We absolutely loved it, idyllic setting, gorgeous shepherds hut, lovely walks, thriving with wildlife, and peace and quiet, what more can you want. The hut, kitchen and washing/shower area with equipped with everything you could possibly need, bed was so comfy, decor was gorgeous and the smallest of touches were just perfect."



"I thought it was an excellent place, exactly what was described and therefore exactly what we expected.  The owners were very friendly and helpful when we needed to borrow a torch to help find our way and the outdoor shower was great.  I would love to go back. The only thing that didn't meet our expectations was having the shower a little further away from where we were staying than we thought and also we didn't realise the showers were communal but it really wasn't an issue."



"Yes we did - we were unlucky with the weather but are used to camping, so a solid roof made a nice change in the rain!! The location was great and offered total peace and quiet. Good facilities - everything we needed for a couple of days."



"We had a great time. Waking up to the bluebells and the birds singing was lovely. The little log burner was fantastic, it made the hut so warm and cosy. I wish we could have stayed longer."



"We had a fabulous time, it was my partners birthday and we both needed to take some time to switch off and retreat from the stresses and strains of every day life. We thoroughly enjoyed our stay - including using the outside shower in the snow!"



"Our stay was brilliant.  The cabin was in a beautiful location and had everything we needed."



"It was exactly as described, so cosy and comfortable. Excellently equipped. There was everything there we needed. The cabin was clean and beautifully decorated. A really peaceful haven! Best thing - cosiness of the cabin. I loved the log burner! Worst thing - I wish we could have stayed longer!"



"Absolutely awesome, it was heaven.  My husband's mother had just passed away and I wanted to take him away from everything so we could have peace and quiet, read, walk and Guy could do his photography.  Posey gave us exactly what we wanted - it was total relaxation and as soon as we arrived and saw the hut all our stresses just melted away.  The hut was amazing, so cosy and quaint.  The camp kitchen had everything you needed to cook a basic meal, shower and toilet were clean."



"Our stay at Posey was absolutely perfect ! Everything was there that we needed and cooking over the fire was great. The shepherds hut was so comfy and it was great to open the door in the morning and lay looking out into the forest and listening to the birds. The shower was amazing and hot and do not be put off by the compost toilets , they were great - no smell or flies !! We have missed our hut in the woods since we came back."



"We had a fabulous stay. Peace, tranquility and a hot shower. Lovely location with wonderful countryside around and some great pubs!"



"The wood was beautiful, Lima was beautiful and we just had so much fun. It was like regressing back to being a child, cooking all our meals over the fire and running backwards and forwards to the bucket shower."



"It was a wonderful experience! We both enjoyed the total relaxation that the secluded woodland provided. No electricity, no mobile signal and we couldn't have asked for better weather. Ideal couples weekend retreat!"



"Our hosts were very welcoming and the woods where we stayed were quiet and surrounded by bluebells on mass!  We journeyed to Stratford for some Shakesphere and there was a great cocktail bar literally 5 mins up the road.  Its was a shame the weather was not so good but it didnt stop us showering in the woods.  All facilities with the camp were first class!"



"We loved it. Being able to have our own clearing with campfire was fantastic. The kids were in seventh heaven. They spent hours at a time collecting sticks for the fire and also loved 'exploring' in the bracken."



"A cosy shepherds hut with everything you could require for the ultimate romantic break. A blanket of stars above a canopy of trees whilst snuggled next to the fire pit with a skillet cooking over the open fire... a dream come true. The owners were very friendly and welcoming as well as being extremely helpful, but still allowing us all the privacy we could wish for. The shepherd's hut was a delight and the wood burning stove very effective at keeping the autumn chill at bay. A return visit is a definitely on the cards. Thoroughly recommended!"



"We really enjoyed our stay at Posey. Georgie the hostess welcomed us warmly despite it being quite late by the time we arrived - she had even laid out a bottle of red wine in the caravan with two glasses and a corkscrew! The wood feels very secluded but you are in fact only a 2 minute walk back to your car and the house. The facilities on site are superb; hot bucket shower, running water by your van, compost toilets and a campfire with all pots and pans provided. We'd love to go back for a long weekend when the bluebells are in bloom, it really is a great place to get away from the hustle and bustle of London."



Book this place

Step 1: Select check-in date

Bookings begin on Monday, Wednesday & Friday. All wedding bookings April-Sept are charged at the higher season rate - please call to enquire and book on 0117 204 7830


x Check-in

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Step 2: Select length of stay

You're booking…

  • Shepherd's hut for 2

Step 3: Who's coming?

Aged 8 and over

Not suitable for babies

Not suitable for pets

Add extra sleeping space?

( per child per night Two in own tents (please bring own bedding for tent). £25 surcharge per extra adult (call to book))

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Please select your arrival date and length of stay before booking

We'll ask you for your details and secure payment on the next step. Terms & Conditions

Any questions?

+44 (0)117 204 7830

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Booking Terms

Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;


  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.


The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.


1. Booking and payments


1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).


1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email ( Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.


1.3 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.


1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.


1.5 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.


2. Cancellation and Amendment by You


2.1 Any cancellation or amendment request must be sent to us by email ( and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.


2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  


2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.


2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.


2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 


2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.


2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.


2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.


Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.


3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.


4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.


5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.


6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;


(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;


(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.


7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.


8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.


9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.


10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.


11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.


12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.


13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.


14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.


15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 


16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.


17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.


18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.