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The Coppice Woodland
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the coppice woodland camp guilden gate bell tent
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the coppice woodland camp guilden gate bell tent
the coppice woodland camp guilden gate bell tent
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the coppice woodland camp guilden gate
the coppice woodland camp guilden gate kitchen
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The Coppice Woodland - Camp in Hertfordshire, United Kingdom

Last cache: 16:33:24, Tuesday 25 July 2017

Guilden Gate

  • Camp for 4 from £120 per night (read our low price promise)
  • 1 double and 1 bed suitable for small children (up to 6 years old) in camper, 1 double in bell tent

Suitable for children of all ages

Not suitable for pets

Children of all ages welcome but parents must take responsibility for their children around fire. Sorry, pets cannot be accommodated

A VW camper van and bell tent camp with a rustic outdoor kitchen and amazing wood-fired hot tub

The Coppice Woodland is a rural apartment spread over four "rooms" dotted in the trees and bushes. The VW camper van is, if you choose, the main bedroom and has a double bed and a small kids bed at what used to be the driver's end. Your second bedroom is in the bell tent, with a double futon. There's an oak-framed cob hut that houses the compost loo and the covered kitchen area; the dining room is formed from a cedar shingle canopy that curves up from the forest floor to create a sheltered area, with handcrafted oak and beech outdoor furniture. 

The hot tub is a great, wok-like bowl which sits four adults comfortably and is surrounded by a woven hazel and willow screen. Or relax in the hammocks dotted about in the trees; you may well find you need it after a day at Coppice Woodland. There's a two hole "golf course", rustic football goals, boule and games spaces all scattered around. Best of all you have the woodland space all to yourselves.

The rest of Guilden Gate smallholding is the loving and painstaking creation of Jacqueline & Simon Saggers. They have taken every step to preserve and nurture their patch of countryside just south of Cambridge. The idea was to create, through encouraging diversity and tending of the land, almost a mini eco-system, which sustains itself and them. 

Only 35 minutes on the train from London, The Coppice Woodland makes a perfect weekend escape or even a base for forays into the city. If you're keeping it rural during your stay there are plenty of walks in the surrounding countryside, including many that take in local village pubs. You can also quiz Jacqueline and Simon for tips on their sustainable endeavours from wind power to greywater recycling or even join in on the smallholding.

***EARLY/LATE SEASON GUESTS*** Please be aware that the camp, while furnished with blankets and other cosy things, is not heated. If you would like to stay during the winter months please enquire on 0117 204 7830.

Our guests say...

It was brilliant in every way. Great place beautifully set up and run by Simon and Jacqueline. The weather was also brilliant which added to the magic.

07/04/2017

Barny

We had a lovely stay! Lots to do, very well laid out and easy to use everything. Hot tub is a really nice touch and i will be recommending to others.

10/03/2017

Darren

Secluded and peaceful a real gem. Owners so friendly always available when needed but never imposing. Glamping at its best

21/08/2016

Kerry

Brilliant weekend with our two young children. The location and all the 'rooms' within the field was a real hit. Fantastic way to get away and switch off.

19/08/2016

Alice

Lovely, quiet, secluded, rustic! Felt very much at home.

13/06/2016

Sue

Amazing place . Extremely friendly and helpful hosts. Will come back

13/05/2016

Julia

It was beautiful - really peaceful and calm for us to read in hammocks, chill in the amazing hot tub whilst stargazing and cools pizzas in the pizza oven. We slept in a fantastic VW camper van which was so special!

08/04/2016

Anna

Fantastic 2 night break, loved the hot tub, idyllic setting, especially in the autumn with the riot of colour, and to have so much space to ourselves and seclusion while camping was a treat!

21/10/2015

Caroline

We absolutely loved it! We visited the coppice for my friends birthday and both took our mothers (brave I know) but it was lovely. So relaxed and peaceful and you felt a million miles from everything. Our host was fantastic and was more than happy to help with our questions ... However daft they may have sounded! The hot tub was definitely a love hate relationship and took some figuring out but the concept was really good and to be able to cook breakfast in a hot tub was ace. The place itself was easy to find and we visited Shepreth wildlife park and went into Cambridge during our stay which were both easily accessible. We would definitely recommend this to friends and family the camp is very eco friendly so anybody with an appreciation with this would enjoy their stay.

11/09/2015

Yasmin

We had a great time - Jaq and Simon were really friendly and welcoming and the site was well equipped and wonderfully peaceful.

08/09/2015

Sarah

great relaxing secluded stay, wonderful hosts, perfect

26/08/2015

neil

We stayed at The Coppice Woodland for the weekend following our wedding day - we wanted to relax and get away from everyone after the mad and busy week prior!

08/08/2015

Emm

We had a wonderfully relaxing time at The Coppice Woodland, extremely well equipped, great hosts and really easy getting there from London.

08/07/2015

Emily

love place,very quiet (apart from birds singing)

03/07/2015

pete

One of the best and most tranquil places I've been on holiday to, and lovely people too, couldn't do enough for you

28/06/2015

Charlie

The stay was fantastic. It was for my wifes birthday, and she describes it as her best birthday. The hosts, Simon and Jaq were fantastic, being always available if needed but never intusive. Everything was perfect, from the hottub to sleeping in the camper van. Our 2 daughters loved the wide open space to run around in and hunt for bugs in the wood. Simply magnificent

17/04/2015

Andy

"Absolutely loved it, set up was excellent, owner was extremely helpful and welcoming."

14/04/2014

Nick

"Yes we had a brilliant time. Facilities were excellent. Loved the camper van and the hot tub. Simon the owner was helpful and very friendly. Really looked after us."

06/04/2014

Charlotte

"We had a great stay despite last-minute worries that camping in December may not have been the wisest choice!. Simon, the owner, provided us with extra blankets and lots of extra wood for fires and to stoke the hot tub (perfect in the depths of Winter!). The gramophone in the compost toilet was a novelty too! A perfect base from which to explore Cambridge."

21/12/2013

Jenny

"We had a great time - it was cold, but they looked after us really well, and helped us light the burner for the hot tub, and they gave us a bottle of prosecco because they thought we were so mad to be camping in November."

08/11/2013

V

"What a lovely, peaceful, getaway. Completely private and surrounded by gorgeous red and yellow leaves, blackberry bushes and endless stars. We loved the camper van, the wood fires and the decadent hot tub.  We didn't venture out much, just enjoyed cooking, reading and relaxing."

25/10/2013

Ashish

"Wonderfully relaxing, very peaceful and everything ran incredibly smoothly."

04/09/2013

George

"Absolutely loved it, hosts were fantastic and we had every thing we could possibly want :) The accom was quirky and fun and the facilities were brilliant, quiet and secluded"

17/08/2013

Elizabeth

"We had a lovely time! The weather was brilliant and there was so much to do in the surrounding area- a nice farm shop and lots of great days out. The camp was very well equipped."

14/07/2013

Adrienne

"We really enjoyed our stay at the Coppice Woodland. It was super relaxing from the hot tub to the hammocks we just felt so chilled out. We slept like babies in the VW Camper as it was also amazingly comfy :) "

01/07/2013

Paul

"Yes we enjoyed our stay very much. The place was amazing, very relaxing. The hot tub was a amazing bonus. The hosts couldn't have been more helpful. All round a lovely stay"

15/06/2013

Alison

"Our stay at the Coppice Woodland was fantastic, a quirky yet peaceful site. The highlight has to be the 70's orange hot-tub and the open fire cooking."

23/04/2013

Rhiannon

"The site is well laid out, everything we needed was there, including the Italian coffee pot   the worst thing was the cold at night - not much can be done about that, it was sub zero - part of the adventure"

19/04/2013

kathryn

"All good. Really nice 'back to nature' experience... We cooked all our meals on the campfire, which the kids loved. Great to have comfy beds and a lovely spacious compost loo as well, so not roughing it totally. We all loved the wood-fired hot tub; needs quite a long time to get hot though."

13/04/2013

Simone

"Absolutely brilliant holiday! Even with the winter weather! Our hosts were really nice and more than happy to help with the slightest thing. They kept us fully stocked with plenty of wood for the fire/hot tub and plenty of duvets for snuggling up in. The camper van didn't lose any heat during the night which was perfect for this time of year. The location was amazing, secluded in the coppice but close enough to all the local attractions. A great site for couples or families. We will definitely be going back!"

09/11/2012

Joanne

"Our stay was beautiful! It was a surprise for my boyfriend and he loved it!"

20/10/2012

Charlie

"Our hosts were über friendly and helpful which made our stay really enjoyable. We were also really lucky with the weather and managed to go punting in Cambridge and used the hot tub on one of the evenings too. The camper and yurt were perfect for us and we had lots of fun toasting marshmallows on the campfire, and accidentally burning our shoes too!"

08/10/2012

Niki

"As a group of city girls we fully embraced the 'camping life' A few firsts were encountered by individual members, e.g. compost loo, solar shower, sleeping in a tent, hot tub under the stars and marshmellow munching snails. We have returned feeling full of bubbles and very proud at cooking every meal over a camp fire! The owners of the site couldn't have been more helpful, our welcome bottle of home made elderflower sparkling wine went down a treat. Clear instructions on how to use the hot tub - and endless supply of wood meant this became a firm favourite activity on the site. The gramaphone in the loo caused some hysteria (you had to choose an appropriate record to play whilst using the facilities - camp rules!) and the hammocks meant everyone had a quiet place to enjoy the sunshine."

01/08/2012

Karen

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  • Camp for 4

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Not suitable for babies

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Essentials

The important stuff

  • Check in time is from Midday
  • Check out time is 10:30am
  • There is no power at the site
  • VW Camper vans are cosy - for clarity, the main double bed is 195cm x 145cm
  • Sleeping arrangements
  • 1 double and 1 bed suitable for small children (up to 6 years old) in camper, 1 double in bell tent

Kids & Pets

Children of all ages welcome but parents must take responsibility for their children around fire. Sorry, pets cannot be accommodated

Cooking

  • Campfire cooking (wood provided for sensible usage)
  • Camping gas stove under cover if required
  • Handcrafted Lebanese cedar dining table and oak benches
  • Undercover kitchen area with butler sink
  • Pots, pans, utensils, cloths provided
  • Fridge 100m away

Washing

  • Wood burning hot tub (wood provided for sensible usage), solar shower
  • Beautiful compost toilet – as per 'Grand Designs'. Please sit down to use, both ladies and gents!
  • A sink in a covered area for washing up or washing hands.

Heating, lighting & bedding

  • No heating other than the camp fire and hot water bottles!!
  • Lighting - Candle lanterns and torches. There is no electric power at the camp site
  • All bed linen provided

Entertainment

  • Books
  • Solar and wind up torches
  • Playing cards and board games
  • Boules
  • Football goal and kick-around area
  • Two hole par three rustic golf course!
  • Some bikes to borrow

Activities

At Guilden Gate

An opportunity to see a working organic smallholding where guests are welcome to take part in and ask us about any areas of our work; vegetable and fruit growing, chicken and bee keeping, meadow upkeep and orchard and woodland management. Simon and Jacqueline are also happy to answer any questions you may have about their ecologically sound self built house, domestic wind turbine, rain water harvesting, reed bed water recycling, solar panels and bore well water supply.

All within 20 mins drive

Guilden Gate, the turbine

South Cambs has 105 villages all brim filled with pubs and some great walks – there is an ever expanding file of village walk/tour information for your use.

Wimpole Hall – wonderful national trust property with magnificent garden walks – really good day out 5 minutes drive. A working estate still guided by the seasons, with an impressive mansion and Home Farm.  

Bassingbourn Airfield Museum – a walk away and small but interesting.  

Fowlmere Bird Sanctuary

Duxford – Imperial War Museum – international important aircraft museum - WM Duxford is set within the spacious grounds of the famous former First and Second World War airfield. Lose yourself for a whole day wandering under and around some of the most iconic aircraft in the world and get hands-on with award-winning interactive exhibitions. IWM Duxford is home to an impressive collection of over two hundred aircraft as well as tanks, military vehicles and boats.  

Cambridge – an amazing array of wonderful days out – everything from world class museums and punting along the college backs to strolls through the dreaming spires of the university and colleges. Also regional shopping centre and fine dining. There is an ever expanding file of information about things to explore in Cambridge (14 miles).

Good swimming pool in Royston (4 miles) which is also home to the nearest butchers, bakers, supermarkets and a range of other shops.

Within 40 mins drive

Anglesey Abbey, Gardens and Lode Mill – Really wonderful! 

Shuttleworth Collection - A unique flying collection showcasing the first one hundred years of flight. 

Hatfield house - proud to be one of the Treasure Houses of England, ten of the most magnificent palaces, houses and castles in England.  

Knebworth House – A fine Stately home, Knebworth House is famous worldwide for its rock concerts and as the home of Victorian novelist Edward Bulwer Lytton - author of the words "The pen is mightier than the sword" - a beautiful gothic mansion   

Or swing through the woodlands at Go Ape! Woburn Safari Park!

Food & Drink

For basic supplies

Guilden Gate archway

The village shop, post office, hairdressers, small cafe and bakery are a 10 minute walk away in Bassingbourn.

The Belle: Two minutes' walk down the road (turn left), a brand new pub that's already a firm favourite with your hosts. 

The surrounding villages have endless pubs to explore and there are lots of restaurants and cafes in Royston, 4 miles away

Yuva – Really good Indian restaurant in village 20min walk (1.2 miles)

Pig & Abbott – Abington Piggots –1.8 miles (easy bike ride, nice energetic walk)

The Bushel and Strike - Ashwell - 6.2 miles

The Willow Tree – Bourn -  9.8 miles

Huge number of restaurants etc in Cambridge – 14 miles

Meet your hosts

Simon and Jacqueline Saggers (Britain's Greenest family 2016!) are the current generation of the Saggers family who have lived and worked in Bassingbourn since the 1600s.

Having drawn up various plans and thrown numerous ideas around the real hard work began in October 1998 when Simon and Jacqueline bought two hectares (five and a half acres) of farmland and embarked on the lifelong task of creating Guilden Gate.

 a mixed mosaic of native hedging, wild flower Their vision is to create an integrated, sustainable smallholding. To achieve this they have created

Their design plan for Guilden Gate has sustainability as its guiding principle and aims to close as many resource cycles as possible. The cottage they have built is at the 'heart' of both the smallholding and the sustainable design.meadows, coppice woodland, vegetable fields and fruit orchard that yield organic vegetables, herbs and fruit. They planted a vineyard in 2012 with the purpose not to produce a huge yield of one crop but to create a rich, diverse and interconnected smallholding 'eco-system'.

The smallholding meets its water requirements through rainwater harvest and a borehole.  They have also installed a complete recycling system for grey-water. This comprises of straw and bark filters, vertical and horizontal flow reed beds as well as a solar pond and a willow trench soak-away. The Saggers are not on mains sewerage as they have a dry twin vault compost toilet.

Guilden Gate independently generates its own net energy needs from renewable resources. The sun, when it shines, heats the water and the wind turbine meets electricity requirements. The woodland, planted in 1999, will provide all wood for heating, but please use carefully! The energy conservation when combined with the provision of their own energy, means, Guilden Gate is a net zero C02 emissions site.

The holding aims to keep external inputs to a minimum and minimise the creation of waste. The family re-use and recycle as much as possible on site.

The two acre woodland at Guilden Gate was planted in 1999 and is a haven for wildlife. The arrival of the first swallows has been noted since 1998.

During your stay, you'll probably hear owls hooting and foxes barking as well as see badgers, rabbits, munjac, pheasants and many types of insects, birds & butterflies. The smallholding has been designed to encourage bio-diversity.

Britain-s-Greenest-Family

Getting there

Guilden Gate, 86 North End, Bassingbourn, Royston, Herts, SG8 5PD

By public transport (35 minutes on the train from London)

The nearest bus and train station are both in Royston (4 miles). Simon or Jacqueline are happy to pick up guests from Royston bus or train station. There is no charge for this.

By car

Sat Nav with SG8 5PD will get you to within viewing distance of Guilden Gate's wind turbine!

But just in case.... once you have turned into North End at the war memorial you will pass the parish church on your right and The Belle pub on your left. Once past the pub, start to look to your right and you should see the wind turbine. As the houses stop and you have fields on either side - slow down and look right. When you see the wooden ‘Guilden Gate’ sign (near the street lamp / small 30mph sign) turn right over the ditch and up the drive. If you get back into housing you have gone too far. We have a black weatherboard cottage with terracotta clay roof tiles which is set back from the road – we are number 86.

Booking Terms

Canopy & Stars low price promise
 
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?
 
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;

and

  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.

 

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

 

1. Booking and payments

 

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).

 

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

 

1.3 We're sorry for any inconvenience, but payments can only be made by credit and debit cards. A 2% surcharge will be applied to credit cards. We do not accept American Express, cheques or cash.

 

1.4 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.

 

1.5 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

 

1.6 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

 

2. Cancellation and Amendment by You

 

2.1 Any cancellation or amendment request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

 

2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  

 

2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.

 

2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.

 

2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 

 

2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.

 

2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.

 

2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

 

Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

 

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.

 

4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

 

5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.

 

6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

OR

(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

OR

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

 

7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

 

8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.

 

9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.

 

10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.

 

11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

 

12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

 

13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.

 

14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.

 

15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 

 

16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

 

17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

 

18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.