Oakdown Treehouse
Wiltshire, United Kingdom
- Our low price promise from £175 p/n
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Treehouse
Sleeps 2
- 1 kingsize bed
Overview
Down a pretty willow walkway through Kate and Peter’s cottage garden, the treehouse sits on the edge of a working farm so you'll be living in leafy luxury amid real countryside life with the occasional passing farmyard animals and the gentle murmur of tractors starting work for the day. Rural bliss.
Everything inside was made for comfort – from the Egyptian cotton-clad king size bed to the leather armchairs nestled in front of the log burner. The luxury wet room has underfloor heating with a huge skylight above making you feel as if you’re showering in the trees - without the cold draft! The tea making area is a miniature marvel in itself, built into a curious vintage wardrobe complete with frothy coffee and a fridge for the wine. Everything outside is green as far as the eye can see. The outdoor kitchen is an extension of the outside so you can light the BBQ and cook alfresco under the cover with a cold beer from the fridge. Sit on the balcony and have breakfast with a backdrop of rolling hills or relax in the covered hot tub with a glass of prosecco or two.
Peter and Kate are farmers, so there is home-reared meat available, delivered to the Treehouse for you to cook on the BBQ, if you order in advance - Can be best eaten on the private deck overlooking the Wiltshire countryside. Use the customised OS map to pick one of the many woodland walks (or the 25 minute walk to the pub!), or jump in a taxi to the honey-hued city of Bath for a dip in the rooftop pool.
Essentials
The important stuff
- Check in: 4 pm
- Check out: 10:30 am
- Please bring wellies/boots
- Please be aware that this is a working farm and there will be tractors and cows around! Shoots may also be taking place on a Tuesday October - January
- The hot tub is electric and included in the price of your stay - no need to heat up, it will be ready for when you arrive!
- No smoking
Sleeping arrangements
- 1 kingsize bed
Cooking
In the treehouse:
- Electric kettle
- Coffee machine
- Fridge
Outdoor bbq kitchen:
- Covered area with gas BBQ and single gas hob
- Fridge
- Sink with running hot and cold water
- Basic bbq equipment plus pan and frying pan
Washing
- Walk-in rain shower
- Flushing loo
Heating, lighting & bedding
- Towels and bedding provided - also extra slippers and outdoor towels for the hot tub
- Electric lighting
- Wood burner
- Central heating
- Plug sockets available
- Mobile signal and WiFi available
Entertainment
USB port in the TV, DVD player, a Bluetooth speaker and books
Getting there
Oakdown, Rode Hill, Colerne, Wiltshire, SN14 8AR
By train
The nearest train stations are Chippenham or Bath - both 6 miles away
By bus
There is a bus stop 1/4 of a mile away
*The Owners are happy to pick up guests from Chippenham train station if they are available. Alternatively the Owners can organise for a local taxi to do pick up. Both must be arranged with the Owners in advance.*
By car
Oakdown is 6 miles from Bath, situated between the villages of Batheaston and Colerne (15 mins from the M4, junction 17 or 18). Main roads that approach this area are the A4 or A420, depending on direction you are coming from.
Sat Nav postcode of SN14 8AR should bring you right to the gate, however, the postcode is shared with 4 other houses, so it may be helpful to know what you are looking for...
Oakdown is part of Oaks Farm, so you may go past other barns and buildings nearby which say Oaks Farm. The Sat Nav will turn you off the B road down a tarmac single track, dead-end lane - there are 3 houses down this lane and Oakdown is the SECOND. Carry on past the first house 'The Oaks' and if you get to 'Westwood House' at the end of the lane you've gone too far. There is a sign saying 'Oakdown' on the stone gateposts and a gravel driveway. When you enter the driveway, there is a little wooden gate in the top right corner, with an 'Oakdown Treehouse' sign on it. You can park right next to the gate on the driveway.
It is now all self-check in at Oakdown Treehouse and more details will be passed on following booking confirmation.
Food & Drink
At Oakdown
Breakfast will be waiting for you when you arrive - a selection including cereals, seasonal fruit (homegrown where possible) and yogurt. Tea, coffee and milk supplied.
The owners can supply their own meat for the BBQ as they run a Meat Box delivery scheme at the farm. Their full range can be seen on the Farm Facebook page @oaksfarmcolerne. You can order ahead to be sure of availability, or order on arrival.
With a bit of notice you can request a home cooked casserole for reheating in the outdoor kitchen, with vegetables supplied to cook alongside in the steamer. Kate and Peter use home-reared meat and homegrown vegetables where possible and they can rustle up a cake for a special occasion!
£10 per person for supper
£7 for homemade cakes (carrot cake is Kate's speciality!)
Please contact Kate after booking to request these delicious extras, and please be sure to let the owners know of any food allergies!
Local shops
There is a shop 2 miles away - you will need a car to get there
Pubs & Restaurants
The Northey Arms, Box
Methuan Arms, Corsham
Lucknam Park Brasserie, Colerne
The White Hart, Ford
Takeaways
The Bengal Bear, Box Robbie's Plaice (Fish and Chip shop and cafe), Batheaston
Activities
At Oakdown
Spot wildlife from the deck or go for a wander. The farm is situated on the three shires border of Wilts, Somerset and South Glos, so there are lots of footpaths to choose from!
Places to visit
- World heritage city of Bath: Roman Baths, Bath Abbey, Museums. Do like the Romans did and visit the new Thermae Spa - the UK's only natural thermal spa with a rooftop spa pool in the centre of the city. Or visit The Jane Austen Centre.
- Bath shopping - lots of independent and niche shops as well as the usual.
- Bath Christmas market: Thursday 23rd November - Sunday 10th December 2023. An extremely popular, huge German-style Christmas market
- Amazing Market at Green Park Station (Saturday morning is best!)
- In addition to the Georgian sights in Bath, there are lots of pretty Cotswold villages to explore, the best are probably Castle Coombe and Lacock. Wiltshire is a county of timeless landscapes where you can discover ancient wonders. Walk around ancient sights like the standing stones at Avebury and Stonehenge, mysterious Silbury Hill or prehistoric West Kennet Long Barrow. Discover the inspiring and impressive legacy of Wiltshire's industrial past at Wilton Windmill, Crofton Beam Engines, Caen Hill Locks and STEAM - Museum of the Great Western Railway. Explore traditional country towns like Bradford on Avon and stately homes like Wilton House, Stourhead and Bowood House & Gardens.
- Longleat House and Safari park
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Small and relaxed group day tours of historical sites and surrounding area - Stonehenge, Cotswolds, Wells, Glastonbury etc
Mad Max Tours - that will collect and drop off at the Treehouse. They use local guides with detailed knowledge - Open top bus tours around the city - hop on and off as you want.
Outdoor & Active
- National Trust Bath Skyline walk
- Stonehenge or Avebury stones
- Two Tunnels Bike circuit
- Riverboat tours of city on River Avon
- Day hire boats between Bath and Bradford on Avon
- Lots of footpaths from your door
Meet your hosts
Meet Kate & Peter
"Our family has been farming here for over 50 years; we feel so lucky to be living in such a special spot and love sharing it with other people. We are situated slap bang around the historic Three-shire stones of Wiltshire, Gloucestershire and Somerset. We have a large mixed farm so there's always something going on, keeping up with the all year round farming calendar. It is tranquil and peaceful here with stunning views, but only 15 mins from the M4, or 10 mins into the historic Roman City of Bath", Kate
Wildlife & Environment
Stunning, tranquil, packed to the gunnels with nature, farmlife and wildlife...yet only 10 mins from the refinery of Bath - the best of both worlds! Cows graze in the field below and roe deer, red kites, guinea fowl and sparrow hawks, and swallows are all regular visitors. Spot this wildlife from the deck...or from your hot tub!
Reviews
Oakdown Treehouse was absolutely fantastic. Every single detail was so thought out.
20/11/2023Carly
Had the most amazing minimoon at the Oakdown Treehouse. Everything is thought about from the softest sheets to the smaller touches like plastic glasses for the tub and coffee pods. We absolutely loved our stay! For those who don´t have a car, there is an hourly bus from Bath center with a short walk. Great walks around and the farm dogs were a welcomed good morning.
06/11/2023Sarah
We had the most amazing stay at Oakdown Treehouse. Come rain or shine, this is a magical and luxurious place to stay perfect to switch off. The hosts Kate and Peter were so accommodating and have thought of everything, I highly recommend pre ordering food from them to cook on the bbq. It was some of the best meat we'd ever tasted. Location wise it's very easy to get to by car, and it's a 20 min uber into Bath city with lots to see and do. If you don't fancy cooking in the outdoor kitchen then there is a great pub listed in the recommendations called The White Hart which did delicious food and had a cosy atmosphere. A lot of the reviews mention it being a place to return to, and we couldn't agree more. The farm dogs were also very friendly and cute, bonus points!!!
03/11/2023Abby
An amazing location, view and accomodation
22/09/2023Debbie
Was a fantastic stay at oakdown tree house. Despite the weather we made the most of everything and was the venue to propose my partner. Was so private when in the hot tub and the tree house was well kitted out.
20/09/2023Daniel
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Oakdown Treehouse was absolutely fantastic. Every single detail was so thought out.
20/11/2023