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Reception tent

Larix Lodge Tent - Safari tent in Yorkshire, United Kingdom

Last cache: 18:13:59, Monday 20 August 2018


Suitable for children of all ages

Not suitable for pets

Children are more than welcome. Sorry no pets.

Spacious family lodge tents with little huts inside, in woodland just west of York


Jollydays has been lovingly crafted to combine the natural magic of camping in the woods with plenty of comfortable touches. The tents are scattered through fifteen acres of woodland to give everyone plenty of space, and in the true spirit of glamping, all the kit you'll need for your adventure is already here. Pack a jumper and torch, but that's pretty much it: inside the tent, concealed neatly in two little huts, are your kitchen and bathroom with hot showers and gas hobs. You'll find one dreamily canopied king-sized bed, two singles, a sofa bed for two and plenty of space inside, hung with bunting and softly lit by the candelabra. Jollydays is great fun in all seasons: you'll naturally spend most of the long, summer days outside, but as light levels change through the year, autumn evenings when the season's darker and colder are best spent snuggled up by the woodburner in your slippers.

One of the best things about Jollydays is the freedom to roam the outdoors: put your wellies on and scramble around the woodland, where kids big and small can build dens and swing on rope swings whatever the weather. After a long day getting muddy in the fresh air, come back to a private hot bath - the folk at Jollydays take great care of the environment to the extent that each tent's cooking hut and hot showers and loos use only 7.5kw of electricity altogether. Hot water bottles, blankets and plenty of candles are provided for chillier nights. 

Any extras can be picked up on site, so local charcoal for the outside BBQ and delicious things to grill on it can be ordered from Carolyn and Christian in advance and delivered to your tent 'door'! Mingle with other guests over a cupcake in The Tea Tent just round the corner, meet new friends toasting marshmallows around the big campfire, or fire up the pizza oven and open a bottle of wine...the friendly, relaxed atmosphere is something special. Guests say it's like stepping into a different world!

PLEASE REMEMBER: All the Lodge Tents at Jollydays are equally beautifully equipped. Upon arrival, you will be shown to a lodge tent of the type you requested - the names are just for show!


The important stuff

  • Check in is between 4pm and 7pm
  • Check out is before 10:30am
  • Please note staff are not always present all of the time, often they may be working on the woodland and away from the phone but usually there is someone around in the mornings and if you leave a message on the camp phone they will pick it up.
  • No adult-only groups during school holidays please.
  • Please respect the noise curfew of 11pm to ensure that everyone gets a good night’s sleep!
  • We recommend you bring a good torch, wellies, warm clothing and insect repellent.
  • Towels are not provided but can be hired on site.
  • The tents are not lockable, whilst there will only be other guests, staff or estate workers on site, guests are advised to leave valuables at home.
  • Remember you’re off-grid so this means limited lighting and the tents will often be dark under the tree canopy and after the sun goes down, so best to bring a torch or battery lamp with you.
  • Sleeping arrangements
  • 1 kingsize bed, 1 double sofa bed, 2 single beds

Extra space available

Space for 1 baby no charge.

Kids & Pets

Children are more than welcome. Sorry no pets.


  • Kitchen cabin inside tent with sink
  • 2 ring gas hob and matches
  • BBQ on decking
  • Cooler box
  • Cutlery/crockery
  • All pots, pans and cooking utensils


  • Bathroom with WC and roll-top bath inside tent
  • Shower above roll-top bath
  • Shared hairdryer by ladies’ shower huts

Heating, lighting & bedding

  • Full bedding provided (although you may want to bring a sleeping bag for extra warmth if it is very cold)
  • Towels are not provided but can be hired for £2
  • Wood burner - logs can be purchased on site
  • Hot water bottles
  • Paraffin lantern, tea lights and candles (which are also provided daily if required)

Getting there

Jollydays Luxury Camping, Buttercrambe Moor Wood, Stamford Bridge, North Yorkshire, YO41 1AP

By train

The nearest station to us is York, 20 minutes’ drive away. You can either take a taxi (Carolyn recommends Streamline Taxis) or the bus (see below).

By bus

The nearest bus stop is Stamford Bridge, which is only 20 minutes’ walk away. If you're getting the train, there is a direct bus to this stop from York railway station.

By car

From the A64 (York outer ring road), turn onto the A166 towards Bridlington. About 4 miles down, after passing through Gate Helmsley, you will see the farm shop "The Balloon Tree" on your left. Take the next left towards Buttercrambe. Follow this road round, and the site entrance is the 3rd on the left, with a large oak tree in the hedge and a small sign to Jollydays. The car park is 100m away from the tents to preserve the peace and tranquility of the site, but you can unload all your gear closer to your tent if you wish - drive on to the reception, about 150m beyond the car park.

Food & Drink

At Jollydays

Each tent has its own kitchen facilities and barbecue, and the local Balloon Tree farm shop can provide you with delicious local produce (you can even Pick Your Own). Alternatively, there is a Co-op in Stamford Bridge (20 mins walk), or 2 large supermarkets that can deliver to the site.

Pubs & Restaurants

Talbot Hotel (15 mins) - This country house style hotel has recently undergone a £4 million redevelopment and local boy James Martin is now in charge of the kitchen. The food is always delicious but afternoon tea is a particular favourite - look out for the miniature Victoria sponge!

The Star Inn (30 mins) - If you’re after something special this is Carolyn and Christian's all time favourite pub. It's A 14th century thatched inn with a fabulous restaurant attached, where owner Andrew Pern has created a robust country menu full of the best produce Yorkshire has to offer. The pub is situated in an idyllic village close to the Moors National Park, making it a great place to have a drink after a day in the hills.

The Three Cups (20 mins walk) - The local pub - relaxed, child friendly and usually with a cosy fire roaring. It’s not a gourmet pub so stick to something simple (the fish and chips are tasty!)

Sizzling Plate (5 mins) - The sizzling plate Indian restaurant in Stamford Bridge is the closest and also has a takeaway service.

Jinnah Restaurant (15 mins) - Another good curry house, slightly further away but very easy to get to, on the A64. The Jinnah has more space and has a buffet along with a takeaway service.

The Balloon Tree (5 mins) - As well as being the local farm shop with lovely local produce, there is a nice little cafe open for breakfast, lunch and afternoon tea.

Jamie's Italian (30 mins) Yes we know it’s a chain but the York restaurant is still worth a visit. It’s sited in a really cool building close to the river and has a raw, slightly industrial vibe. It’s always buzzing and great for kids.

Betty's (30 mins) - Betty’s is a Yorkshire institution for lunch or afternoon tea. The service is excellent and the cake trolley is the stuff of dreams. Surprisingly for a posh place they are great with kids and always have activity packs on hand. Don’t be put off by the queues - they move quickly. The shop also sells delicious treats to take away.

JBakers (30 mins) - If you find yourself in York and have something a bit special in mind, head to J Baker. The food is delicious and beautifully presented, and great for romantic suppers.

The Farmers Cart (10 mins) - The Farmers Cart Farm Shop is well worth a visit; the cake is delightful and the setting pretty and peaceful. They have a range of animals to watch and feed on site to entertain the little ones, including their new farm attraction... piglets!


At Jollydays

At Jollydays you are literally surrounded by opportunities for adventure; the woodlands are perfect for building dens and swinging around on rope swings.

You can also try archery and bushcraft with the local, all singing all dancing, "better than Ray Mears", Andrew Middleton. He caters for all types and groups, and will show you how to survive in the English countryside. Think you’re Robin Hood? Then try out his archery courses and take from the rich and give to the poor. If you’re an all adult group he will hang champagne from trees and challenge you to get it down without touching the bottle. Contact Andrew directly on 01751 417 950

Or for a more relaxing break, you can organise for Diane Hammill to set up a basket weaving session to make your own basket. She is also an expert in making beeswax candles, nature walks and wild food expeditions into the woodland. Contact Diane at or on 07561 112831

Outdoors and Active

The North Yorkshire countryside is full of exciting things to do. Some of the following are sure to catch your eye:

A day of polo is always recommended, and you don’t need riding experience or polo talent as the local club provide an expert to guide you through the day.

Go Ape at Dalby forest is absolutely fantastic for a group or family day out. This tree top adventure can take up to 3 hours to complete, it includes being 60ft in the air and zip lining it down. They also do other cool stuff like mountain biking and African drumming.

Set in 50 acres of grounds, Allerthorpe Lakeland Park is great for large groups, with a large range of different water sports and have many team building exercises, like raft building. There's even the opportunity to get a qualification if you do a BCU or RYA course.

A family run business set in 35 acres of rolling Yorkshire countryside, Monkton Shooting ground is a perfect place to try clay pigeon shooting. This family are an informal bunch who will provide a fun and inexpensive day out; it could be for beginners or a corporate do. Specialising in tailoring for any group’s needs, you can be sure that they will provide a great day out.

Places to visit

Castle Howard is a stunning baroque mansion just 20 minutes from the camp. This magnificent house has been used as Brideshead in 2 adaptations of the Evelyn Waugh classic. It makes for a splendid day out, the house and grounds are stunning, there’s a great adventure playground for the kids and the farm shop is amazing too. Other beautiful houses in the area are: Hovingham Hall, Nunnington Hall, Scampston Hall and Newburgh Priory.

York is consistently picked as the best European tourist city and contains many unique attractions including the Jorvik Viking museum, the famous Betty’s Tea rooms, York Dungeons, the Chocolate Story of York attraction, quaint and unique shops, museums, galleries, sightseeing and ghost tours. (And don’t forget the incredible Minster!)

The award winning Eden Camp at Malton is a very comprehensive and dynamic way of telling the story of the Second World War in an Old Italian POW Camp, from battles to rationing, and land girls to rat catchers. It is only 20 minutes drive away.

The North York Moors National Park is wonderful and quieter than her sister the Dales National Park. This is where some highly known TV and motion picture scenes were filmed, from Heartbeat to Harry Potter. On a sunny day the skies seem to stretch across the relatively flat topped moorland, with only wooded valleys and streams distorting the view. The purple heather contrasts with the sea and cliff line creating a picturesque view across the North Sea. There is also the North Yorkshire Moors Railway winding through sheltered valleys nestled in the National Park. You can pick up the train at Pickering and wind all the way to Whitby. Alternatively you can stop off for walks and pub stops on the way!

The coast is just 45 minutes away depending upon where you wish to go - Whitby, Robin Hoods Bay, Scarborough, Flamborough Head - there are cliffs, beaches, bays, the lot, and the climate is apparently warmer and drier than Cornwall! The Yorkshire heritage coast is one of the UKs best kept secrets and a real favourite with our glampers. Whitby, still a working fishing port is best known for its Dracula connection. Scarborough is a classic seaside town which still retains some of its genteel grandeur. Robin Hoods bay is a quaint old smuggling town with a dramatic location and Runswick bay is a tiny village with a sheltered beach.

Flamingo Land is only half an hour away from the campsite, offering the thrills of rollercoaster rides and a famous zoo. It’s a small, quirky family run theme park which has lots of impressive rides but is also great for the little ones. Set on the outskirts of a pretty Yorkshire village you can look at lions whilst on the log flume, or ride over the giraffes on a cable car. A great day out for all the family. 

York Maze is just outside of York and no more than 20 minutes from camp. They create a new maze layout every year, from Big Ben to Star Trek, to give you the best possible experience. Along with the maze they many other activities to do there, so it can turn from a couple hours of fun to an entire days enjoyment.

Meet your hosts

Jollydays was set up by Christian and Carolyn, who were originally trained in fashion and landscape architecture respectively. They were previously “darlings of the design world” and are renowned for redefining the contemporary fireplace and transforming the industry. However by 2008, they were tired and stressed with the pace of urban life in Central London and moved to idyllic North Yorkshire with a dream of setting up an eco-chic glamping business, which would nurture their own family life and support local tourism. Jollydays was born and became an immediate, runaway success. And with four children of their own, your hosts have really thought of everything when it comes to planning a fun-filled holiday for the whole family.

The camp is set within 200 acres of woodland, just 5 minutes from the Yorkshire Wolds and 30 minutes from the North York Moors National Park. Carolyn and Christian promote getting back out into the wild, away from the computer screens and technology that seem to have taken over modern life. As the camp motto says, this is the perfect place for anyone to "Escape, Relax and Enjoy the Magic!"

Wildlife and Environment

The environment is very important to everyone at Jollydays, and Carolyn and Christian are very conscious of their own environmental impact; they plant 7 trees for every 1 they have to take out and try not to take down a healthy tree if at all possible. As much waste as possible is recycled, and each tent has its own recycling bin to encourage guests to do likewise. Minimal electricity (only 7.5kw) is used on site, and they even donate 10% of their profits to environmental and educational projects.

Being set in the middle of woodland, human and animal residents come into contact on a daily basis, so there have to be strict rules to protect the local wildlife. To maintain the ambience of the camp, cars must be parked away from tents in a designated car park so that animals still have safe conduct throughout the woodland area, and pets may not be brought.

  • Overview

Our guests say...

Very comfortable stay. Best of both worlds!! Enjoy both the natural woodland and the luxury of flushing toilet and hot bath in our tent ..



Loved the campsite and the tent. Extremely welcoming hosts. Jim went out of his way to light campfire and pizza oven for us. It made very good pizzas once we got the hang of it. Just a couple of things that would have made the tent easier, an extra self in the kitchen and a shelf in the bathroom would have been helpful. Would love to have a stay in summer and make good use of bbq and decking.



Excellent facilities and welcoming, hospitable staff. Loved the tea tent. Sign on crockery shed would be useful as not told we could help ourselves. Beautiful walks and venue close to other major attractions. So peaceful and relaxing. Den building a must. Thankyou all.



Excellent location and venue very relaxing and lovely accommodation



A group of us came for a hen party and we thoroughly enjoyed our stay.



We had a fantastic stay it was exactly what we hoped for and the staff were Brilliant!



"Group of girls went for two birthdays. Some of them went up first and said they arrived to total darkness. When we arrived it was magical, they had lit up the room with lanterns added extra bunting, had the log fire roaring and champagne poured. Walking through the door it was better than I had even imaged. The whole thing has been impeccably thought out. Spending a day in front of the fire drinking telling stories and playing games, topped off with a singsong around the campfire was a much needed relaxed and fulfilled weekend full of smiles and laughter"



"it was any excellent location and site, very relaxed atmosphere with friendly staff.  Great to camp in a middle of a wood."



"Absolutely superb, great location, set-up and people. Best thing was family fun and relaxation. Worst thing was coming home."



"absolutely fantastic. best thing- toasting marshmallows by the campfire."



Book this place

Step 1: Select check-in date

The calendar shows standard bookings Monday-Friday. Shorter stays are available - please call 0117 204 7830 to enquire. Adult only groups will not be accepted in the school holidays.


x Check-in

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Step 2: Select length of stay

You're booking…

  • Safari tent for 6

Step 3: Who's coming?

Any age

No charge

Not suitable for pets

Booking summary

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Please select your arrival date and length of stay before booking

We'll ask you for your details and secure payment on the next step. Terms & Conditions

Any questions?

+44 (0)117 204 7830

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Booking Terms

Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;


  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.


The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.


1. Booking and payments


1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).


1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email ( Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.


1.3 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.


1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.


1.5 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.


2. Cancellation and Amendment by You


2.1 Any cancellation or amendment request must be sent to us by email ( and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.


2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  


2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.


2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.


2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 


2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.


2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.


2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.


Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.


3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.


4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.


5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.


6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;


(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;


(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.


7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.


8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.


9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.


10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.


11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.


12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.


13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.


14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.


15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 


16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.


17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.


18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.