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Inshriach Beermoth
beermoth-and-chairs
The Beer Moth, Inshriach House, Aviemore
The Beer Moth, Inshriach House, Aviemore
The Beer Moth, Inshriach House, Aviemore
The Beer Moth, Inshriach House, Aviemore
The Beer Moth, Inshriach House, Aviemore
The Beer Moth, Inshriach House, Aviemore
The Beer Moth, Inshriach House, Aviemore
The Beer Moth, Inshriach House, Aviemore

The Beermoth - Truck in Highland, United Kingdom

Last cache: 16:57:04, Friday 23 June 2017

Inshriach House

Not suitable for children

Pets welcome

Pets are welcome at Inshriach but dogs must be kept on a lead in the vicinity of the farm as there are sheep in the surrounding fields - there is a £20 fine if any of them kills a chicken or bites a sheep.

A former Fire Service truck turned into a bizarre two person living space. Confused? We were too, but read on...

Ladies and gentlemen...The Beermoth. This bizarre truck, following a stint as the B&B (Bed & Buckfast) stage at Inshriach's own Insider Festival, has settled in its present location on Inshriach Estate. Walter, the creator of the Inshriach Yurt, has truly excelled himself in his seemingly never ending quest for a renovation challenge. Having liberated this 1956 Commer Q4 from the Manston Fire Museum in Kent and wrestled it back to Inshriach House, he has quite literally raised the roof (by a foot). Then he laid an oak parquet floor rescued from a Tudor mansion, salvaged snooker table slate to make a hearth and a fire escape to make a staircase. The Beermoth now also sports a completely over the top Victorian double bed, the door from one of the (now presumably a little drafty) cottages at the farm, and the former back wall of the doghouse. The mahogany plinth has been replaced with a wood-burner, the inexplicable stuffed squirrel has vacated the premises, and the cutting edge of unusual places to stay has been delighting (and slightly bemusing) guests ever since. Why not pop over to Walter's gin distillery too, recently voted Channel 4's 2015 Shed of the Year!

Our guests say...

The Beermoth was absolutely fantastic. Just a little piece of paradise

06/05/2017

James

Lovely and unique place to get away from it all. Gorgeous location, well kitted out and the sauna was ingenious. Bring wellies and layers! Can't wait to go back

19/10/2016

Lisa

Had a fantastic stay. Walter is very friendly and the whole place is full of interesting things.

10/08/2016

Nick

The Beer Moth is such a fantastic place to stay, so peacefully placed by a river, and so tastefully and thoughtfully kitted out. We had a great time firing up the sauna horse box and jumping into the river, and spending our evenings by candlelight.

29/07/2016

Juliette

I took my boyfriend to Scotland for the first time (to meet my parents) & then I wanted to treat him to a wee romantic getaway. The Beermoth was so beautiful and we really enjoyed living in the wild for two nights. It was very romantic.

24/07/2016

Abigail

The Beermoth lived up to our high expectations, the welcome was friendly, the setting secluded and serene, accommodation cozy, comfortable and fun. Sauna lovely and overall very relaxing weekend.

08/07/2016

Jane

Our second stay at the Beermoth, absolutely perfect again. Brilliant location and complete back to basics. The Beermoth is cosy and quite possibly my favourite place in the world.

30/06/2016

Alison

It was absolutely lovely to stay in the Beermoth. Unique, and cosy. I think that for me the best thing was the quiet. I loved how the couple of other dwellings were well spaced so you felt you had the whole place to yourself despite knowing a few other people might be about. The river was a delight, as was the sauna. We enjoyed the rustic nature of cooking on an open fire/hotplate on the woodstove. We wouldn't mind living there to be honest! A well kitted out space, romantically rustic. Thanks a lot to the organisers for a unique experience. I hope it stays as minimal and quiet.

27/06/2016

Danielle

I think Walter is the real thing - the whole estate is organic and green and re use everything, not in that horrible city kinda organic way, in the way that it was always meant to be - the natural way. The beermoth itself was one of the greatest experiences i have ever had. from the laidback chickens to the walk through the fields to this amazing old truck standing in the middle of nowhere to the wonderful detail like firelighters, little candles to the upcycled old rim barbeque outside. Even the compost loo was thought through - with a bucket of wood splinters to throw into to keep it all smelling fresh. One cannot ever imagine a more romantic and better place for the soul than staying in this truck on this estate.

19/06/2016

karien

It was amazing every little thing about it stunning location with lots of little quirky touches. The weather was good so we took full advantage of it and had a swim in the river and a chill out in the horse box sauna

25/05/2016

Helen

It was perfect! From them having last minute availability on my birthday to the sunshine to sit round the fire and the snow in the morning to make us enjoy the warmth of bed, we really couldn't have asked for more.

22/04/2016

Holly

Beautiful. Serene. Romantic. A stunning location, with the river close by for a dip if you are feeling brave. Went with my partner, we have been twice now and it is just idyllic, lovely falling asleep to the fire burning down and the candles slowly fading. Making a cup of tea and your dinner on the stove is a rewarding feeling. It really is a dream location.

20/04/2016

Rosie

Excellent, gorgeous location, amazing vehicle, lovely people

23/03/2016

Kate

Wonderful, it was just the perfect blend of comfort & rawness for us. We loved carting wood around in the snow & lighting the fire etc.

08/03/2016

Louise

We had a wonderful stay at this unique location and would very much like to book again!

19/02/2016

Sally

We had a fantastic time. So relaxing and wonderful friendly people running the place... very good gin too. We will definitely be back to this magical place. Loved everything about our stay thank you

04/02/2016

Rachel

Fabulous! Perfect in fact. My husband knew nothing about this part of our trip to Scotland. Aviemore loomed on the Sat Nav and he brightened. Then dipped a bit when we got totally lost in Lord Sombody's estate. Then grimaced, then rallied when the Land Rover appeared to take us to The Beermoth and then........ RAPTURE. He was in seventh heaven. What a sight!

25/09/2015

Barbara

We had one of the best weekends away we've ever had. Such a beautiful spot and a lot of hard work has gone into making it a really special place. It was great to be left to it but at the same time everyone was helpful and friendly and available if you needed anything. Will definitely be going back soon.

04/06/2015

Lily

It was wonderful - the best parts of camping with none of the trickier parts. it felt like a rare and unusual thing.

17/05/2015

Matt

The Beermoth was fantastic. Just a cute and quirky place to stay. We loved 'playing house' it made the trip so much more special then staying in a B&B.

02/05/2015

Samantha

Couldn't have been further from our comfort zone and couldn't have been more perfect. Loved every minute in beautiful and serene surroundings. Toilets were a blessing.

19/04/2015

Gordon

Just wonderful. Staying in the Beermoth was so unique and special, in the evening with the lanterns lit and the stove burning it was the cosiest and most relaxing place I have possibly ever been in my life. Exactly what I needed before getting back to the stress of work. Walter, the incredibly likeable owner could easily make twice as much money by having more yurts, tents etc but chooses not to and this means you have seclusion, peace and quiet. The estate has several walks directly from the field you're in, but it's a short drive to others if you would prefer. I genuinely loved this place - it's charming from the location and Walter's wonderful creations right down to Rosie and Monty the dogs. Go there.

07/04/2015

David

A beautiful, quirky, comfy and peaceful setting.

16/02/2015

Susan

The Beermoth was beautiful and it snowed on our first night, which was amazing.

23/01/2015

Lou

"We had a wonderful time at the Beermoth, so cosy and romantic. It was perfect. So much so that we have now booked to go back the moment we arrived home. We were made to feel really welcome and the place is simply stunning."

19/11/2014

Sara

"Blissful isolation. Reading each other stories under candlelight with a bottle of wine and the wood burning stove roaring and the rain beating down on the canvas roof-top above us in the middle of the Cairngorms National Park just can't be beaten.."

11/11/2014

Ben

"Walter was a great host. The beermoth was awesome and the location out of this world. The recommended places to eat and do activities werqe all great. We didn't want to leave."

10/11/2014

Alex

"For our 10 year anniversary, the Beermoth offered a cosy retreat, away from city living and wifi. The weather wasn't on form but it didn't dampen our spirits. It was inviting, had everything we could need in a romantic setting, among beautiful scenery"

01/11/2014

Alisa

"The Beermoth, near Aviemore, Scotland. Stayed in this vintage fire truck which was very well kitted out inside. In a beautiful location that felt really remote but with facilkities at the farm near by. Really enjoyed the unusually accomodation and the fact that we had everything we needed"

14/10/2014

Helen

"Fantastic, warm welcome from the hosts. The beer moth had everything you could need & more. Loved the furnishings, comfiest bed & best nights sleep I've had in a long time. The added bonus of the quirky sauna, most beautiful surroundings. Loved having the option to cook inside& out & that firewood, bathroom facilities etc were easy to reach. It's just an amazing place & Walter the owner is an absolute genius, can't wait to go back"

10/10/2014

KIm

"Our stay far surpassed all of our expectations which were high to being with anyway.   Our gift couldn't have been better chosen as it matched so many of the things we love best from the location to the old fire lorry conversion. Everything was brilliant!   From the warm welcome to the time our hosts took to bid us goodbye, there is not a single negative thing we can bring to mind.  Perfect from start to finish.    Details such as the little vase of meadow flowers and a well-filled log and kindling basket meant a great deal too."

19/09/2014

Sylvia

"It was absolutely incredible! The Beermoth is so cosy, so homely and just perfect! Just the right amount of wilderness for us :) (It's nice to be able to wash in a hot shower after all that walking!) The facilities are obviously well looked after and all the people we met, particularly on the farm, were really accommodating, friendly and helpful. The setting itself is also a treat - the Scottish scenery in Autumn is a must see in my opinion, spectacular skies! And when you have such an amazing base to return to every evening, why wait to go and visit??"

08/09/2014

Rosie

"We loved our stay; were made to feel very welcome, had everything we could have needed, were in a beautiful location and plenty to do in the surrounding areas. Best thing: the unique location, loved exploring and finding the genius projects on site! We felt very comfortable there and had everything we could have needed for our stay. No bad bits!"

28/07/2014

Leanne

"It was amazing, I loved everything about it. Best: totally left to it - felt like we owned it :)  Worst: we don't own it. There was a different stove than pictured but it made no difference to our stay."

14/07/2014

Dana

"We loved the old fire truck we stayed in. The location was so beautiful and quiet. Our host was there but left us to ourselves and there were no do's and don't everywhere! We barbecued and cooked on the stove which took a long time but was great fun. Our only problem was should we stay up late sitting at the barbecue or retire to the cosy, candle and fairylit truck. Slept so well."

05/07/2014

Brenda

"Excellent little hideaway. Completely peaceful and great little wood burning stove"

01/07/2014

Karen

"The bed was really comfy - the best I've ever slept in actually...there were no 'worst' things to mention other than the usual bad luck with the weather!"

23/06/2014

Hannah

"It was the best holiday I can remember! Usually glad to get back to my own bed after camping, but the Beermoth was far cosier. Best thing was the warmth, comfort, of the accommodation.  Worst thing, going back to the big bad real world after our stay."

09/06/2014

Emma

"Perfect beermoth, perfect woodburning stove, perfect fairylights, perfect setting, perfect horsebox sauna, perfect hosts.........PERFECT!!! 

The style of accommodation, the beautiful setting, the private field space, the cosiness of the truck, the riverside sauna, the welcome for us and our dog, the local knowledge of the hosts - just the place to kick your boots off, breathe in the fresh air and enjoy a cheeky drink!!!"

03/06/2014

Jo

"Fabulous time in the Beermoth. Location, scenery, peace and quiet. Accommodation and hosts were wonderful. I would highly recommend it."

17/05/2014

Joanne

"We had an awesome time at the Beermoth! Walter has thought of everything you'd need to make the most of your glamping experience. The Beer Moth was comfortable, cosy and great fun."

15/05/2014

Kathryn

"We all absolutely loved it, dog friendly, amazing location, the feeling of isolation was fab, the hot tub and sauna will have to be tried out on another (warmer) visit but what a wonderful idea. Walter and everyone at Inshriach were really friendly and helpful. Beermoth itself was converted really well - thank you so much for all the blankets. Can't wait to book again."

28/04/2014

Steph

"We had a wonderful stay - it was the peaceful, relaxing and unusual weekend away we were looking for. Everything we needed was there and the hosts were very welcoming. The accommodation was better than we had expected and really made our trip."

04/04/2014

Rebecca

"Thoroughly enjoyed our stay. The Beer Moth is utterly wonderful and was a real treat. Was just perfect. Website states 700m to the bathroom facilities and it did not seem that far at all. Only a short walk through a field."

14/03/2014

Suzanne

"We thoroughly enjoyed our stay at the Beermoth truck. Walter was very welcoming (as well as the family dog) The truck was well stocked with cooking utensils, logs etc upon our arrival. The sauna added such a special touch to the trip. Myself and my boyfriend enjoyed chopping logs, preparing the fire and eating meals made on the stove. The bed was extremely comfortable and despite the windy nights we managed to stay cosy and were utterly content with all the blankets and bottles for warmth! Thanks again Walter for making our stay at the Beermoth so unique and unforgettable! We will be back at some point and will be sure to recommend the truck!"

23/02/2014

Franci

"This has to be one of the most adventurous stays we have ever had. What a magical location and a beautiful old truck. Everything was ticketyboo!"

24/01/2014

Jan, Allana and Floss

"We loved it! Glamping in an old fire truck was as quirky and fun as we expected. It was comfortable, enjoyable chopping our own wood and cooking food on the fire burner plate. Perfect."

28/12/2013

Caroline

"This was simply the BEST weekend away EVER!!! My husband, our dog Gary and myself had a fantastic stay. It was even better than I imagined. No music, TV or mobile phones.......excellent!!! It was so cosy and romantic. Making the fire to have a cup of tea and the porridge bubbling away on a morning.....after the alcohol bubbling the night before ;-) the only form of light on a night was candle light and we lived it.  The bed was soooooooooooooooper comfy and the surprise of the horse trailer converted into a mini sauna was just fantastic!!!!!   Absolutely loved it!!!!!! Thank you so very much xxxx"

18/10/2013

Katie

"The beer moth was a lovely relaxing place to stay. Very peaceful and back to basics. comfortable and cosy accommodation"

13/10/2013

Lesley

"Bbq's by the beer moth looking at the amazing night sky and waking to those misty Scottish mornings ...........wonderful"

21/08/2013

Adrian

"The stay was excellent, welcoming staff and fantastic accommodation."

28/05/2013

Froya

"We loved staying in the Beer Moth. It was the most unique place we have every stayed and we thoroughly enjoyed getting away and relaxing. Best thing- staying in a converted fire truck and using a wood stove for cooking and staying warm. Worst thing - there wasn't one!"

21/05/2013

Lindsay

"We loved our stay! It was a surprise for my boyfriends birthday and it was a greatweekend, highly recommend if you want to get away from it all."

05/04/2013

Joanne

"Amazing experience. Perfect location and very reasonable price. The owners were very friendly and the accommodation was well maintained and cared for. Loved having nothing but fields, a river and mountain scenery around us-felt really isolated."

19/03/2013

Diana

"We really enjoyed it! We both had a great time. It was such a unique experience and a major bonus that we could bring our dog with us. A seriously great place to stay! The best thing was how cozy the Beer Moth was! Plenty of warmth and cosiness as well as plenty of charm. I can't think of anything negative. The weather was quite cold, but that is neither the fault of the Beer Moth, nor was it a hindrance to our enjoyment of our time there."

15/03/2013

Allison

"Loved it. Would definitely go back. Beautiful area and great place to stay."

30/10/2012

Alistair

"We had the best time, it's an amazing set up in an even more amazing setting. The converted truck is so charming and such a unique place to stay and the host was incredibly welcoming and helpful. It was a very relaxing and thoroughly enjoyable experience."

03/08/2012

Emily

"We had a fantastic time in the Beer Moth - quirky and wonderful accommodation."

08/07/2012

Jane

"Loved it, loved it, loved it! The quirkiness and the location were beautiful."

11/05/2012

Caroline

"LOVED IT!! It was a magical and rural and quiet break and beautiful walking around abouts in the mountains of the Cairngorms. Walter, the owner was so friendly and welcoming. There are fresh eggs in the yard that guests can buy, there is recycling for everything and the grounds are beautiful."

07/04/2012

Celia

"Walter was very friendly and went out of his way to make us welcome. We fell for the mountains and very beautiful forest nearby, as well as Monty the dog, who took us on a 10 mile guided walk in the forest on our first day! (sorry Walter)"

11/08/2011

Phil

"During our 2 week vacation in Scotland, the two nights we spent at Inshriach House was the highlight of our trip. Walter was an amazing host and filled us in on what to do while we were in the area and took us to the local pub one night!"

07/04/2011

James

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Bookings at The Beermoth have a 2 night minimum

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  • Truck for 2

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Not suitable for children

Not suitable for babies

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Essentials

The important stuff

  • Check in time is 3pm. 
  • Check out time is 11am
  • Kids cannot be accommodated at the Beermoth. Pets are welcome but dogs must be kept on a lead in the vicinity of the farm and please bring a dog bed with you, so they don't share yours! There is a £20 fine if any of them kills a chicken.
  • There is no electricity in the Beermoth
  • Mobile phone service with most providers but not Vodafone.
  • Gardens around both the house and the cottages are off limits to guests
  • EXTREME WEATHER ALERT! Due to its location the Beermoth can experience a fair bit of snow, icy temperatures and low daylight hours in winter. It can be great fun for hardy campers but you have been warned – consider bringing thermals!
  • Please travel light, you will get a lift out to show you where the Beermoth is but after that you are on your own and you will have to get yourselves back at the end of your stay.
  • Sleeping arrangements
  • 1 double.

Extra space available

Space for 2 pets from £10 per pet per stay

Kids & Pets

Pets are welcome at Inshriach but dogs must be kept on a lead in the vicinity of the farm as there are sheep in the surrounding fields - there is a £20 fine if any of them kills a chicken or bites a sheep.

Cooking

A woodburning stove with a hot plate

A fire outside that doubles as a barbeque

Crockery and cooking equipment

An ordinary kettle and a Kelly Kettle

Washing

  • A hot shower and a flushing loo at the farmhouse 700m away are shared by guests of the Yurt and the Beermoth
  • Find the Horsebox Sauna down by the river...

Heating, lighting & bedding

  • Wood burning stove
  • There are lanterns with tealights and solar fairy lights in the Beermoth but a torch is always handy
  • All bedding and towels provided

Activities

Horsebox Sauna at Inshriach House, Aviemore, Scotland

Around Inshriach

We've heard a rumour there's a brand new sauna-in-a-horsebox tucked away on the estate - find it, sit back, and enjoy. (It moves about, but when it's in the location on the right you can take a dip in the river at the same time!)

Rothiemurchus estate offers all sorts of activities from mountain bike hire to clay pigeon shooting, off road driving and dog sledding.The National Park has something for everyone. Loch an Eilean and Glen Feshie are an easy hike from the house and, for the more determined, the Argyll stone gives spectacular views down Glen Einich and into the Cairngorms.

Sailing, canoeing, kayaking, windsurfing and fishing are available on Loch Morlich and Loch Insh.

Alvie Estate have a riding school and also offer falconry, archery and more.

You can go flying at the gliding school, climbing at the climbing wall (or in the mountains) or to the Kincraig Wildlife Park to see the tigers.

If all of this sounds a bit too much, kick back and go fishing or take a stroll around one of the local museums. Our favourite is the Highland Folk Museum at Newtonmore.

Places to visit

Inverness is a 45 minute drive if you feel the need to do any shopping in its old Victorian Market or new award winning shopping complex.

Loch Ness is only an hour away should you fancy your chances of seeing the monster.

Festivals & events

Inshriach house is home to the Insider Festival, which showcases some of the hottest folk and emerging acts from across Scotland over a LONG weekend in June. The festival is a celebration of local music, crafts and locally sourced food and drink, of course.

Courses & classes

There's plenty to get involved with at Inshriach. Get in touch with Wooden Tom to arrange a woodworking course at the farmyard, where you can carve your own spoons and bowls and even make your own furniture! Walter is also organising various music workshops in association with the Insider Festival held every June.

5th-7th May 2017 - Gin and Foraging weekend course with Inshriach Distillery. A weekend that combines the fresh air, soaring views and botanical mysteries of the Cairngorms with country house living, outstanding food and hand picked cocktails as well an introduction to micro distilling conducted safely and legally in one of the country’s most famous sheds. Price for the weekend £450 per person (£50 off if you book to stay at Bothy or Inshriach Shepherd's Hut that weekend). 

Food & Drink

cake at the nursery

Tea, coffee, oil, salt and pepper is all provided for you, eggs are available in the farmyard and from mid summer onwards salads and vegetables can be supplied from the gardens on the estate. 

Right next door is the well-known Inshriach Alpine Nursery Garden where, as well as plants, there is an excellent cake and coffee shop open every day except Wednesday. Whole cakes to take away can be ordered in advance.

The Old School Shop at Inverdruie sells meat from the Rothiemurchus Estate as well as the best selection of whisky and wine in the area and good local cheeses.

Next to the Old School Shop is the Druie restaurant open in the daytime for soup and sandwiches.  On Thursdays, Fridays and Saturdays, One Pot Borrowed serves evening dinners here cooked by master chef Allan Heaney using locally sourced food – it is very popular so booking is essential.

The Old Bridge Inn, Aviemore. An excellent pub with fine food. Booking for dinner essential.

Meet your hosts

inshriach house

Walter Micklethwait and his mother Lucy run the Inshriach Estate. The Edwardian house (now operating as a self-catering property for holidays and photoshoots) was built in 1906 as a sporting lodge, part of a 5,000 acre estate. In 1970 Walter’s grandfather bought the house and farmland. In 2008 Walter (an antique dealer and king of DIY) and Lucy (an art historian) took over . . .

The whole estate needed restoration and they set about this in a characteristically resourceful style. The main house (all 10 bedrooms of it) is redecorated but retains its original layout and features such as enormous baths, bits of early wallpaper and even a couple of original carpets. Retaining an Edwardian atmosphere was important, but so was the environment. A wood pellet boiler was installed, and solar panels. The use of Ecover washing products is compulsory.

Now Walter has turned his attention to the other buildings on the estate and to running short holiday lets in the Yurt, the Bothy, the Beermoth and the Shepherd's Hut. The Micklethwaits view themselves as being a bit like The Wombles. All over Inshriach you will find resourceful re-use, from stiles to bridges, furniture to fencing, all made from foraged materials. The platform for the yurt is made from discarded fence posts, scaffold planks and timber, the barbecue from a truck wheel and all the furnishings are relics from the house or restored bits from junk shops.

Inshriach is also the scene of the Insider Festival, another exercise in making brass from muck. All the bars and backdrops are made from recycled, donated and reclaimed materials. The festival features some of the hottest folk and emerging acts from across Scotland.

Wildlife

There are 3 separate SSSIs on the river and the estate is working with the RSPB to improve habitats for rare birds. Keep your bacon in the yurt or the badgers or pine martens will have it. Deer come down from the moors in the winter to graze in the garden and, if you’re lucky, you might spot a wild cat or a capercaillie. There are red squirrels in the trees, ospreys feeding from the river, buzzards, eagles and other birds of prey in the sky. Along the river you could meet anything from oystercatchers to goldeneye ducks, otters and voles.  On the farm there are highland ponies, highland cattle and a small dog called Monty.  Oh, and there have even been recent sightings of a panther in the woods. . .

Getting there

Inshriach House, nr Aviemore PH22 1QP

By car - BEWARE SAT NAV, it will take you to the wrong house.

Take the A9 to Aviemore. At the roundabout at the south end of the town turn towards Coylumbridge, then take a right turn to Inshriach on the B970. After 4 miles go past the Inshriach Nursery Gardens and take the next turning on the right marked Inshriach Farm. There is a new car park by the farmyard, park here and walk down.

By train 

Aviemore Station is 5 miles from Inshriach. Taxis or bikes can take you the rest of the way.

By Boat

Come down the Spey. You enter Inshriach waters half a mile from Loch Insh, 2 miles later keep your eyes peeled for a yurt on your right hand side. Disembark.

Booking Terms

Canopy & Stars low price promise

 
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?

 
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;

and

  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.

 

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

 

1. Booking and payments

 

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).

 

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

 

1.3 We're sorry for any inconvenience, but payments can only be made by credit and debit cards. A 2% surcharge will be applied to credit cards. We do not accept American Express, cheques or cash.

 

1.4 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.

 

1.5 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

 

1.6 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

 

2. Cancellation and Amendment by You

 

2.1 Any cancellation or amendment request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

 

2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  

 

2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.

 

2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.

 

2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 

 

2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.

 

2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.

 

2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

 

Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

 

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.

 

4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

 

5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.

 

6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

OR

(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

OR

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

 

7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

 

8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.

 

9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.

 

10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.

 

11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

 

12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

 

13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.

 

14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.

 

15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 

 

16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

 

17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

 

18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.