Ffynone Bach
Pembrokeshire, United Kingdom
Ffynone Lodge
- Our low price promise from £125 p/n
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Cabin
Sleeps 2
- One small double bed on mezzanine level accessed via a ladder
Overview
You can embrace nature on a magical scale here, surrounded by bird-filled hedgerows, woodpeckers in the forest and organic farmland dotted with sheep and cattle. It’s a chance to forget the humdrum, cook outdoors on a fire if you choose, shower in the handmade willow enclosure, sing, dance, love and immerse yourselves in nature. There are a myriad of little trails and footpaths through the estate, brimming with seasonal stuff to forage, and you’ll discover the waterfalls with its plunge pool, perfect for a wild dip. According to Mabinogion, the ancient Welsh text, these waterfalls were believed to be the entrance to the underworld, a place of pure beauty and joy. If you remember to fire up the hot tub before you venture out it’ll be ready to simmer you when you get back.
Whatever shenanigans the weather gets up to you’ll feel cosy inside your tall-but-little house, the main structure of which is built from a single tree. With the wood-burner being merry and the views through that vast window from a cool sofa it won’t matter a jot if the sun isn’t shining, you’ll still feel lucky to be here. Evenings could be spent cooking indoors or out - you’ll find a little welcome hamper of local produce, Welsh tea and fresh milk from the farm but if you run out of supplies the friendly village shop is just a couple of miles away.
A beautiful 18th-century pub, The Ffynone Arms, is a short mile over the fields or along a small lane. Here you can sip a pint of local real ale while you decide what to eat from a classic pub grub menu, or on some nights they do take away wood-fired pizza. Make sure you get back in time to watch the stars come out one by one from your decking – the light pollution here is minimal so on clear nights the stars put on a stunning show. Later, up the ladder in your very swish bed you’ll be lulled to sleep by the hooting of owls.
Essentials
The important stuff
- Check in: 3 pm
- Check out: 10:30 am
- Please bring flip flops and swimming costumes for the outdoor shower. Slippers are also advisable to bring as no outdoor shoes are allowed in the cabin
- Please note that the double bed is on a mezzanine level and accessed via a steep ladder
- Ffynone Bach is surrounded by the organic farming land of Dioni. Please be mindful that the surrounding fields can be used for cattle and sheep throughout the year and the owners have no control over their farming rotations. At times farmers and their vehicles will be using the fields.
- Please be aware that Ffynone Bach is completely off-grid but with 2 solar panels for lights. They cannot guarantee they will produce electricity all the time and the small amount they do produce should be seen as a bonus. The essentials all work off-gas
- Please be aware that a road runs along the edge of the site. The willow hedges are growing but you will be aware of passing vehicles at times.
- Initial amount of firewood provided. Extra can be purchased on site
- Dogs are welcome, please bring your own bed & equipment and keep them off the beds/mezzanine. Must be kept under control due to livestock.
- EE has 4G, note O2 has very little signal
Sleeping arrangements
- One small double bed on mezzanine level accessed via a ladder
Extra space available
Space for 1 baby no charge. Please bring your own equipment and bedding.
Space for 1 pet from £20 per pet per stay Please bring the dogs bed & equipment with you. Must be kept under control due to livestock.
Cooking
- Oven and gas hob
- Small fridge- efficiency depends on solar outputs. Changeable freeze packs are available on less sunny days to act as a cool box
- Fully equipped kitchen
- BBQ
Washing
- Heated outdoor shower with limited screening to the rear of the cabin accessed by stepping stones
- Small separate area attached to the cabin containing the compost toilet
- Bathroom toiletries provided
Heating, lighting & bedding
- Bed linen and towels provided
- Wood-burner
- Electric lighting
- Solar lighting
Entertainment
- Board games
Getting there
Ffynone Lodge, Newchapel, Pembrokeshire SA37 0HQ
By car
The postcode for the sat nav brings you to the lane that Ffynone Bach is accessed from.
From the North - Take the A487 to Cardigan. Having bypassed Cardigan, at the roundabout take the first exit on the A484 towards Lechryd. At St. Tydfil church, Llechryd, turn right onto an unclassified road and cross the Afon Teifi. Continue on this road until you reach a junction with the B4332. Turn left onto the B4332 towards Newchapel/Abercych/Cenarth. You will pass through the village of Newchapel and the Ffynnone Arms. After leaving the village of Newchapel, at the next crossroads take the turning right sign posted Ffynone Cwm. After approximately 1 mile you will see a lodge house to the entrance to Ffynone Estate. Take the small farm lane on the left before the lodge, and the entrance to Ffynone Bach is immediately on your left.
From the South and East - Take the A40 (the main A road through Pembrokeshire) and join the A478 at Penblewyn roundabout heading towards Cardigan. Having passed through the villages of Crymych and Blaenffos, turn right taking the B4332 towards Boncath. Passing through Boncath stay on this road until you get to Newchapel. Pass the Ffynnone Arms (on your left) and after leaving the village of Newchapel, at the next crossroads take the turning right sign posted Ffynone Cwm. After approximately 1 mile you will see a lodge house to the entrance to Ffynone Estate. Take the small farm lane on the left before the Lodge, and the entrance to Ffynone Bach is immediately on your left.
By public transport
There is a bus stop in Newchapel village approximately 1 mile away, which runs a bus service daily. It would be advised to take public transport to Llechryd which has a more regular service and book a taxi for the remaining 10min journey.
Food & Drink
At Ffynone Lodge
Welsh tea, coffee and milk from the surrounding organic farm.
Local shops
The nearest shop for basics is Boncath Village shop (2.5 miles away) and there is also the local post office selling essentials, local produce and newspapers.
Pubs & restaurants
Ffynone Arms is the owners local pub. A beautiful 18th-century country pub selling real ales from mostly local breweries. Their menu features homemade classics and also provides take away wood-fired pizzas on certain nights. It's only a mile away and can be walked to by the public footpaths across fields or along on the small lane.
The Nags Head is accessed by a beautiful footpath walk that follows the old stone edged bridal paths of the old estate. It is 2-mile walk but very beautiful. It is a family-owned, riverside gastropub providing homemade food or a drink in their riverside beer garden.
For a lovely brunch or late lunch, head to Crwst in Cardigan. Perfect for a stroll around the small market town. Proudly serving local produce and wonderful artisan bakes. Try their famous brioche donuts and you will not be disappointed.
Activities
At Ffynone Lodge
Enjoy exploring the Ffynone estate with its numerous trails and footpaths.
Discover the secret waterfalls with its plunge pool which is perfect for wild swimming.
With little light pollution enjoy stargazing and if you're lucky, you'll see one of the frequent shooting stars.
If you're a keen forager, the surrounding land is bounty full of treats to enjoy.
Slow down with the wood-fired hot tub and enjoy some outdoor cooking over the fire pit.
Places to visit
The Welsh Wildlife Centre is 5 miles away and perfect for a walk through the Teifi marsh nature reserve.
Castell Henllys - Evocative Iron Age settlement set in the rugged, magical landscape of North Pembrokeshire. A visit to Castell Henllys is like stepping back in time to our prehistoric past. You can see how people lived in the Iron Age, what their houses looked like, how they dressed and how they went about their daily life. Enter the roundhouses and step back into the past, soak up the atmosphere of a bygone era and imagine what life must have been like for our ancestors.
Outdoor & active
Endless options of beautiful beaches all within a short drive and of course the famous Wales Coast Path. Closest beach is Poppit sands approximately a 15-minute drive.
A variety of watersports are available locally including canoeing down the river Teifi.
Another option is to head inland to the beautiful Preseli hills where you can visit the newly discovered original standing place of Stone Henge.
Meet your hosts
Meet Hannah and Alex
Hannah and Alex had always dreamed of escaping city life and when the opportunity arose to move back to the magical Ffynone, they took the plunge, sold up and moved. Years later and their love for the area has only grown, however they have been busy raising their young children and the craziness began. The family spend their time playing in the waves of the beautiful coast, foraging the local hedgerows and exploring new walks around the area.
They always enjoy sharing their little slice of heaven with visitors, so always dreamed of building their own bespoke space. They both work for environmental charities, so when they heard about the Tiny House Movement, they knew they wanted to get involved. They set about many family days, preparing the site and creating a space to enjoy the surrounding landscape and relax. Its been a real family labour of love (it's amazing how many games you can create with mud when you need to keep a toddler entertained) and most of the site preparation has been done by hand. Ffynone Bach is kept very separate but if guest want to ask about the surrounding area they would always welcome a knock at the door.
Wildlife & the environment
Ffynone Bach is surrounded by so much wildlife. You will frequently hear the woodpeckers who nest in the adjacent ancient forest and go to sleep to the sound of the owls. Buzzards and red kites are seen on a daily basis and foxes, badgers and rabbits are a frequent visitors. Both hosts are passionate about the environment and work for environmental charities.
Reviews
We had a wonderful time at Ffynone Bach. The hosts were fantastic and really thought out every detail, including recommended places to eat, walks in the local area and the little homely touches to make our stay perfect.
27/05/2022Zanna
What a fabulous place! We had a dreamy long weekend waking up to the sunrise and the sounds of birds and lambs. The house is wonderful and so cosy, our favourite part was lighting the candle chandelier in the evening and snuggling up in front of the fire. We would more than happily stay again, thanks Hannah and Alex!
06/05/2022Kayleigh
We had a wonderful stay at Ffynnone Bach even though it was the coldest weekend in Wales so far this winter! Once the log fire was on the tiny house was perfect and had everything we needed! The hot tub was lovely when we got it warm enough, which is an effort when it’s freezing cold out, but we were happy to spend the time tending to the fire and loved the lack of phone signal, a real technology detox! We were nervous about the outside shower but it quickly became our favourite feature! A boiling hot shower outside in the cold was beautiful. Our hosts were just a hundred yards or so away and were there if we needed anything but left us to experience the tiny house ourselves which was great!
21/01/2022Sophie
What a great stay we had. Ffynone Bach was brilliant, off grid and having no TV, no internet and no phone signal allowed for a great unwind. Great location and was able to completely switch off and relax. Hosts were great in providing information we needed prior to arrival and easily contactable when needed. Even though they were close we didn’t notice.
07/01/2022Michael
Fabulous stay, first time off grid and being remote. Enjoyed the outdoors and great view of the stars. Good walk to waterfall but it was steep climb back. Nearest pub was shut for food as kitchen was being refurbished but only 20 mins from Cardigan and went there for some food.
04/10/2021Helen
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s Group of Companies, a majority employee owned business and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
and
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2.4.2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once a deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who may cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.4.2. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation and Amendment by You
2.1 If you have to, or want to, cancel or amend your Booking this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Guest Experience Team by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Any amendments to your Booking or cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit as per clause 2.4.2. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.3 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Booking. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Booking and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.4 and 2.5 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments. In the event of a cancellation your right to a refund is as per clause 2.4.2 below.
2.4 Owner’s General Cancellation Charges:
2.4.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable. Where a Booking has been taken with a deposit which is less than our standard deposit (25% of the total Booking Fee), the Guest will, upon cancellation, be liable to pay the difference between the reduced deposit and our standard deposit.
2.4.2 In the event of cancellation within 10 weeks of check in the total cost of the accommodation including the deposit is non-refundable. In some circumstances it may be possible to swap the stay to another date as per clause 2.5.5 below. Cancellation should always be in writing to info@canopyandstars.co.uk. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
2.4.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. Refunds will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.4.4 If extreme weather prevents you from reaching your holiday, taking or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.4.2 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.4.5 Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for your holiday including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment. 2.4.6 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
2.5 Owner’s General Amendment Charges:
2.5.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.4.2 above may apply. All amendments are subject to availability and may incur a fee which is at the Owner’s discretion (and is in addition to the Agency amendment fee as detailed in clause 2.2). Generally Owners will charge cancellation and amendment charges, the exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.
2.5.2 Differences in the total amount payable resulting from amendments to your Bookings will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.
2.5.3 In the event that a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
2.5.4 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered via a Gift Voucher. Unless agreed otherwise, this Gift Voucher will only be redeemable with the same Owner as per the original Booking and Agency Booking Terms and Conditions would apply.
2.5.5 If a date swap is offered then normal Agency Booking Terms and Conditions would apply on the new date and Booking.
3. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
4. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 20). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
5. Complaints
Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. We always aim to provide the best possible holiday experience, however, in the event that you have any complaint or problems during your stay, please immediately notify the Owner as during the stay itself, so that the Owner has the opportunity to resolve the given problem at the time. Please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk so we are aware too and can support you and the Owner with resolving anything. If you do not follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced or negated. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It is important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.
6. Pricing
6.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
6.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
7. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
8. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
9. Pets
9.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
9.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
9.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
9.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a Property.
9.5. We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
10. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars will adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
11. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Booking you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
12. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment. Please read your policy details carefully and take them with you on holiday.
13. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
16. Your Responsibilities
16.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
16.2 During the period of Covid-19 or any other pandemic it is also your responsibility to ensure that you are healthy and safe to travel and that you respect the safety of the Owner and any other guests by conforming to social distancing and other government guidelines relating to your stay.
16.3 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits.
16.4 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Any refund for so doing will be at the entire discretion of the Owner.
16.5 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
16.6 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, please contact Canopy & Stars.
17. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
18. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
19. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
20. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
We had a wonderful time at Ffynone Bach. The hosts were fantastic and really thought out every detail, including recommended places to eat, walks in the local area and the little homely touches to make our stay perfect.
27/05/2022