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Menu

Essentials

The important stuff

  • Check in any time after 4pm, if you think you might arrive after 7pm, please ring ahead
  • Check out time is 11am, please try to leave your yurt tidy
  • Children under 3 and over 14 are welcome at Chez Devalon, or if you're a group booking the whole site kids of all ages can stay
  • Well behaved Pets will be considered but at Wendy and Matt's discretion because of their own resident menagerie
  • Please bring eco washing products
  • There is no mains power on site, but phones can be charged at the house and broadband is also available
  • Sleeping arrangements
  • 1 double

Extra space available

Space for 1 baby no charge.

Kids & Pets

Kids up to 3 and 14 or over are welcome, or any ages as part of a whole site booking. Pets will be considered but at the owners discretion because of their own menagerie of rather varied animals.

Cooking

  • Gas cooker with oven and hob
  • Gas bbq and outdoor seating space, with lanterns, deckchairs, an umbrella and fairy lights
  • Worktops and plenty of storage space
  • Ceramic sink with hot and cold running water
  • Cool box with ice blocks which can be changed whenever you need them by going to the freezer up at the barn
  • All crockery, cutlery, glasses, mugs & utensils
  • Dishcloths, tea towels & scrubbing stuff
  • Tea, coffee, salt & pepper etc.

Washing

  • Please bring eco washing products
  • The solar shower provides privacy but you still have a great view. There is a gas powered back up.
  • Each kitchen also has a handbasin.
  • As well as the shower there is a hand basin mounted on an old treadle sewing machine stand!
  • DO NOT be afraid of the compost loo. It’s fine. Really.
  • Laundry can be done at the house by arrangement.

Heating, lighting & bedding

  • All bed linen is provided. Towels can be hired at 5 euros per person

Entertainment

  • You may find you need some of the following when you’re relaxing in your hammocks, or on the deckchairs, or the sofa in your yurt....
  • Cards
  • Board games
  • A small selection of books (more are available at the house)
  • Wind up radio

Activities

At Chez Devalon

It can add an extra dimension to your holiday if you want to get involved with work on the farm – in the past people have helped with haymaking, straw baling, cleaning out the chickens, bottle-feeding the orphan lambs, fencing, green woodworking, pole lathe turning, feeding animals, moving sheep.

You will be ideally placed for access to all the beautiful sites in the Dordogne and Charente. There are chateaux to visit, prehistoric caves to explore or pretty market towns to meander around. Not to be missed is market day in Riberac on Friday or you could go to Villebois Lavalette for their modest market on a Saturday morning under an incredible old oak structure, where you can join in with the locals eating oysters with beer, it also has a beautiful chateau up on the hill.

Within easy reach (biking distance) is Brantome, a delightful riverside town with prehistoric caves, a magnificent Benedictine abbey & canoeing along the river, whilst Aubeterre, a beautiful hillside village with its Monolithic church (not to be missed), arty shops & river beach lies SW into the Charente.

The cities of Angouleme & Perigueaux are both within an hours’ drive, offering an abundance of both sightseeing & shopping opportunities. Further afield take a day out to explore Cognac(70km), Bergerac (75km), the vineyards of St Emilion(80km), or visit the city of Bordeaux(120km)

To help you get the most out of the area Matt and Wendy have made a comprehensive guide with leaflets & lists of local events (eg. village festivals, night markets & brocantes).

Outdoor & Active

For the more energetic there are plenty of outdoor activities. Try canoeing along the river from Brantome, the little Venice of the Dordogne, to Bordeilles with its fortified chateau, or explore the quiet but well signed lanes by bike or on foot. Several river beaches are within easy reach – you could cycle to Lake Jemaye situated within a nature reserve, where there’s a beach with a couple of bars & restaurants overlooking the waterfront and lovely wooded walks.

There are two nearby outdoor swimming pools / lidos – one in Verteillac, the nearest small town and one in the middle of the nowhere with a big park and bar/café – it’s perfect for a picnic and swim and has diving boards so you can perfect your high-diving!

Tennis courts are scattered around in many of the villages. Details are available when you arrive but it's not expensive to get a court for an hour or two.

For walkers and cyclists there are plenty of local maps and routes – there are bikes and a tandem that you can hire out. The area really is exceptional for both road cycling and mountain biking.

There is also river and lake fishing locally as well as horse-riding.

Festivals & events

Take part in the leaf-surfing contest.

Courses & classes

Learn to weave willow!

There are one day willow weaving courses each spring on which you can learn how to make a living willow bower or a traditional salmon trap, plant support or a small hurdle. Please enquire for dates if you are interested in arranging a yurt stay that coincides with a course. There may also be green wood working and yurt building courses so if you would be interested please get in touch.

Food & Drink

bean poles

At Chez Devalon

Each yurt has its own small vegetable and herb garden, which comes complete with packets of seeds so that you can keep the place topped up for the next guests. There may be also be a little more to buy up at the house, along with freshly laid eggs.

Breakfast hampers

Hampers of breakfast goodies can be arranged for 5 euros a person and will feature a lovely load of local produce. Just ask Matt and Wendy on arrival or mention it when booking.

Honeymooners special!

A package including champagne, chocolates, flowers and a surprise or two is available for £40.

Local Shopping

There are many local producers within easy cycling distance. Fruit, vegetables and eggs are available from Chez Devalon, and depending on availability, lamb and pork from the freezer. There are local dairy farmers for milk, fantastic ice-cream and occasionally beef. A goat farmer for milk, cheese and occasionally meat (they make excellent sausages – not too goaty!!) The local mayor is a trout farmer and you can go and choose a fish right out of one of his many vast tanks, and an excellent duck and goose farmer is very nearby. The local small town of Verteillac has a boulangerie, butchers and incredibly diverse convenience store, Merlaud's (known, to some, as the Harrods of the Dordogne). There's also a newsagents, post office, bank, bars, and restaurants and the local GP.

There is also local wine (red white and an excellent sparkling white wine) and pineau (a fortified drink a bit like sherry but nicer!!) available from a producer just outside the nearby village of Champagne (not THAT Champagne).

Further afield

The Perigord region is renowned for its quality food and wines and there are numerous good yet affordable restaurants locally. Typically a four or five course lunch costs between around 12 euros, often with wine included. Dinner is usually more expensive but still good value for money and there is a lot of choice both locally and further afield.

For the serious wine lover, Bergerac is just over an hours’ drive away or you could take a day trip to St Emilion (1hr45mins) or Bordeaux (2hrs). Cognac is another interesting day out where you can take a tour around one of several brandy houses and then take a wander around the shops or along the river..

Bars

Chez Didi, Champagne Fontaine – the best bar in mainland europe!! The bar lady (Didi) is 84 but she has spirit and runs the place on her own with a bit of help from whoever is on hand to carry the barrels across the road! Its open all day and everyday (she’s confesses she had to close for a few hours when her mother died) but there’s an unspoken agreement that you don’t stay on much beyond 9pm as she likes to go to bed early!

L’Ecole – Vendoire – the nearest bar and restaurant – just changed hands. Reports of the new offering are not yet in.

La Calice – Verteillac – good for a drink, a great burger and chips and a game of pool. You can sit out on a terrace and read the newspaper (probably an English one). Renowned for its fish and chips on Fridays – thank cod it’s friday!! (I’m sure you’ve guessed by now that its British owned!!)

Le Petit Rossignol, Gouts Rossignol – see restaurant section below. Big screen for watching main sport events.

Cocolicot, St Paul Lizonne - see section below. Occasional bands on Friday or Saturday nights.

Le Licorne, Lusignac - see restaurant section below. Occasional bands. Good bar-type food at lunch time. Pool table and occasional bands playing. Nice terrace.

Meet your hosts

matt at work

Matt & Wendy's story!

They meet....

Wendy and Matt met in Australia in 1989 after finishing their studies, Wendy in business and Matt in agriculture. On arrival back in England after their adventures, Matt worked as a farm manager on a sixty acre fruit and veg PYO farm just outside Oxford and Wendy in sales and marketing for Royal Mail. After three years they left the farm and its’ tied cottage and Matt started his own business growing willow and making woven willow fences and garden products, all whilst renovating a pair of grade two listed cottages in the Cotswolds and having their first baby – a busy time! Luckily Wendy stayed at the Royal Mail doing a proper job (well earning money anyway)!

Brushes with royalty...

The willow business became very successful and Matt undertook many exciting and challenging projects including exhibiting each year at RHS Hampton Court Flower Show, constructed the centre piece (large willow bower) for Prince Charles’ Healing Garden in memory of his grandmother at Chelsea Flower show, ran regular courses at RHS Wisley, and fell out with Tommy Walsh whilst constructing a willow castle on a Ground Force episode!!

The family grows...

Having made a lovely home, had another couple of children and established a viable business some said they were mad to give it all up and start a much bigger and scarier project in France, however having fallen upon their dream farmhouse and smallholding in the north-west Dordogne and never ones to shy away from a challenge, Wendy, Matt, and their three boys moved to France in 2002. They saw the move as a chance to jump off the merry-go-round of their hectic lives, and lead a more fulfilling and relaxed life style ……… little did they know!

Chez Devalon begins...

What followed was a mammoth task of renovating buildings and barns to create their own home and a holiday gite, setting up the gardens and kitchen garden with a polytunnel, orchard and rainwater recuperation irrigation system, land management to include fencing in preparation for the arrival of the chickens, sheep and pigs, and planting 25000 willow cuttings of varying varieties and managing the growing plantation. Alongside all of this Matt still occasionally manages to do willow commissions in peoples’ gardens, teaches willow weaving, does other fencing and landscaping work whilst Wendy runs the holiday gite and does a bit of catering.

The yurts appear...

And now after eight years of hard work they are offering luxury eco holidays in yurts built by themselves from willow grown on their own land. The yurt building all started because they were invited to exhibit their willow business at a French eco festival. At the time they had a lot of willow suitable for yurt building so Matt decided to have a go at building one. It was a big success and they then realised that there was an opportunity to create something really special utilising all of their resources – Matt’s willow and green woodworking skills, Wendy’s seamstress skills from when she was younger, the willow plantation, and their desire to run an ecologically sustainable business and share the beautiful countryside in which Chez Devalon sits.

the bandit

Matt & Wendy's philosophy

Wendy and Matt believe that many (not all) of the environmental problems that we face have practical hands on solutions within easy reach of most people if the will is there to make a difference. They know only too well that it’s not always practical or easy or financially viable to live the way they aspire to, but hope that by setting up the yurts in the way that they have, they are making things much easier for you to have a low impact holiday.

Their hope is that when people leave they will take with them simple, practical solutions that they can apply to their own lives at home (not necessarily buying pigs or building compost toilets, although that would be great!)

The wildlife at Chez Devalon

Chez Devalon is an old dairy farm lying just outside a small hamlet of La Feynie in the commune of Nanteuil Auriac de Bourzac. Although there are no longer dairy cows Wendy and Matt have a small flock of sheep, chickens and a couple of pigs (Smokey and the Bandit).

The surrounding area of rolling limestone hills produces mainly cereals, maize and sunflowers although there are a scattering of dairy and beef farms, along with goats, ducks and geese and our local mayor is a trout farmer! This is very much an agricultural community.

Chez Devalon is a very tranquil place with no light pollution (the night skies are amazing) and the only traffic noise comes from distant tractors in the fields. There is an abundance of wildlife in the area with buzzards and kestrels hovering overhead and the sound of golden oriels and hoopoes in the woods, it is a treat for bird watchers. At night time, occasionally you will hear the calls of foxes and barn owls. On the ground you are likely to see rabbits, deer, brightly coloured lizards and frogs and the occasional badger, fox and maybe even a wild boar.

yurt making

Strong Eco Credentials for the yurts and the farm

Wendy and Matt have always been interested in environmental issues and passionate about sustainability, so wherever possible materials for the yurts and buildings are sourced locally. Matt is restoring a derelict chestnut coppice for a friend, the benefit of which are two-fold: he utilises fallen timber for building the kitchens and bathrooms that would otherwise rot on the ground; the clearing of the dead wood and brash revitalizes the woodland and re-establishes the coppicing cycle.

Much of the furniture and equipment for the yurts and kitchens have been acquired second hand, revamped and re-cycled, even the human waste is made use of! The compost toilet system has been a revelation and all of

the guests deposits are carefully composted to remove any pathogens and then used down at the willow plantation to produce more willow to make more yurts. We have a policy to sell off our oldest yurt in use each year as this ensures that our yurts are always in pristine condition for our guests.

The hot water system is a very basic solar system using black water pipes laid on a black background. On a hot day the water can get very hot, but it is subject to the weather.

the shed of dread

Waste water: guests are encouraged to use bio-degradable products in the shower and the kitchen. When washing greasy pots and pans we ask you to use kitchen towel to remove the worst of the grease before contaminating the water. All waste water is used for irrigation in your own garden.

Food waste: most of the food waste can be either fed to the pigs or chickens – anything not suitable should be composted and bins are provided for this purpose.

Transport: cycling is definitely encouraged. It is beautiful here and the roads are very quiet (French drivers actually like cyclists!) Bikes and a tandem are available for hire. If you arrive by bike (and look sweaty enough to convince us that you really have cycled from England or the nearest train station ) then we’ll give you 5% off the price of the yurt!!

Lighting: candles are supplied (but more can be bought at the Harrods of the Dordogne if you need them) but they must be kept contained within a lantern (also supplied). The kitchen is lit by solar powered lights and there are also decorative (but subtle) fairly lights!! Wind-up solar powered torches are also provided for you in the yurts.

Getting there

Chez Devalon, 24320, Nanteuil, Auriac de Bourzac, Dordogne, France

By train

The nearest TGV is Angouleme, from which you can get a local train to Montmoreau. Pick ups from Montmoreau are free, but there is a charge if you need to get picked up at Angouleme.

By car & ferry

The nearest ferry ports are Caen (Ouistreham) and St Malo (both about a 6 hour drive) and Dieppe and Le Havre 6hr 30mins. Calais and Boulogne are a little further (8 hours) but often the ferry crossing is cheaper. There are extensive directions available, which we will send on booking.

Booking Terms

Canopy & Stars low price promise
 
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?
 
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;

and

  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.

 

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

 

1. Booking and payments

 

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).

 

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

 

1.3 We're sorry for any inconvenience, but payments can only be made by credit and debit cards. A 2% surcharge will be applied to credit cards. We do not accept American Express, cheques or cash.

 

1.4 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.

 

1.5 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

 

1.6 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

 

2. Cancellation and Amendment by You

 

2.1 Any cancellation or amendment request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

 

2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  

 

2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.

 

2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.

 

2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 

 

2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.

 

2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.

 

2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

 

Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

 

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.

 

4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

 

5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.

 

6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

OR

(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

OR

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

 

7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

 

8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.

 

9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.

 

10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.

 

11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

 

12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

 

13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.

 

14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.

 

15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 

 

16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

 

17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

 

18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.