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A stunning cabin with a wood-fired tub perched atop a hill in ancient woodland – a little bubble of luxury and adventure somewhere deep in the Lake District
This Scandinavian cabin wows you from the off, with a large glass wall that lets you soak up the forest. The kitchen is well equipped, with high end utensils and fittings, while the marble clad wetroom has a luxurious thermostatic shower. There is a wood fired hot tub outside for hours of literal forest bathing and stargazing in the unspoilt skies. Although deep in the countryside, there is still a battery pack for charging devices and a Bang and Olufsen Bluetooth speaker, but the much more tempting option is to shut it all down and enjoy the peace of the wilderness. Maybe light the fire pit, toast a marshmallow or two, hunker down by the wood burner for boardgames or to finally settle into that book you’ve never had time for. You’ll feel like the only people in the world, and possibly the happiest too.
The cabin is nestled on top of a hill in an ancient woodland with its sister cabins on the edge of a 6th generation traditional working farm in one of the less-travelled areas of the Lake District National Park. You are a short walk away from the Lake Crummock, the local pub and breath-taking mountains such as Grasmoor and Melbreak, with beautiful Buttermere also within walking distance. The whole of the Lake District as your garden and playground, with endless trails through the hills, wild swimming in bracing mountain streams and the abundant wildlife of England's largest National Park to see and hear.
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Essentials
The important stuff
Check in: 4.30 PM - Self check-in, no need to confirm arrival time.
Check out: 10 AM
Private and gated parking area for guests 25m (approx. a 2-minute walk) from the cabin. A wheelbarrow is provided for luggage
The track from the parking to the cabin from is a short, steep shale path to the woodland of about 50 yards; the paths are not lit, torches are provided
Please bring walking boots/wellies, binoculars, and swimming costumes
Initial amount of firewood provided, extra can be purchased on site
Phone signal varies depending on network, best signal can be found in the parking area
No Wifi
No plug sockets
The cabin is located on the edge of a working farm, with other spaces on site (approx.50m away), each with their own facilities
The cabin is a 20-minute walk to the lake and a 20-minute walk to the local pub (or 5-minute drive)
Use of the wood-fired hot tub is included in your stay. Additional wood can be purchased on site. It will take approx. 3-5hrs depending on external temperature to heat up for use. A pre-heat service (recommended) is available at £45 if you wish for the hot tub to be ready for check in time of 4.30pm unless an alternative time can be arranged and confirmed with the owners - please organise and pay direct to the owner giving at least 24hrs notice
For bookings with children - Fireguard available on request, please contact owner after booking to confirm (not supplied unless requested)
For bookings with dogs - A Pup Package (dog bed, sherpa blanket, water and food bowl) is available free of charge, please contact owner after booking to confirm (not supplied unless requested)
Sleeping arrangements
One small double bed
Extra space available
Space
for 2 children
no charge.
- Sleeping on a pull out sofa bed
Space
for 1 baby
no charge.
- Please bring your own equipment
Space
for 2 pets
from £25 per pet per stay - The cabin is a small space so be mindful of floor space and your dog's size - see Essentials.
Cooking
Kitchenette equipped with a two-ring gas hob, kettle and electric mini fridge
Cooking utensils, crockery and glassware provided
Hot plate on stove and an outdoor firepit/BBQ
Washing
Bathroom with a walk-in shower, sink and compost loo
Shampoo and shower gel provided
Hot water available throughout cabin
Heating, lighting & bedding
Bed linen and towels provided
The main source of heat comes from the wood burner
Electric lighting
Battery pack provided with USB connection
Entertainment
Wood-fired hot tub
Walks
Wild swimming
Visit the farm animals (including pigs, goats and a donkey)
Books
Board games
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Getting there
Cornrow Farm, Loweswater, Cumbria, CA13 9UX
Please use the What3Words to navigate to the parking rather than the postcode, in particular for Hinterlandes (bus) and Little Firs from Passenger, as they are both located on different sites. For guests staying in the cabins, please don't continue down the farm entrance past the car park for Hinterlandes as this is privately owned by a separate party.
What3Words: ///vine.brief.soaps - What3Words is a new more accurate version of a postcode. This will take you directly to the car park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
The closest train stations are Maryport, a 26-minute drive away, or Penrith, a 46-minute drive away.
The nearest bus stop is in Lorton, 5-minute drive.
Guests are advised to pre-book a taxi to the site from the nearest station. Please contact your hosts for more information upon booking.
By car
From Lamplugh Roundabout (junction of A66 and A5086) turn down the A5086 towards Cockermouth. At the second traffic lights, turn right on to Lorton St B5292 and continue to follow. After 3.5 miles take a slight right to B5289. You will arrive in Low Lorton Village.
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Food & Drink
At Hinterlandes
Cooking basics such as salt, pepper, sugar, tea and coffee provided
A selection of Hampers available, payment made direct to owners:
Hunter breakfast Box £40
Lindsay & sons award winning sausages / Dales homemade black pudding / local back bacon / free range eggs / homemade sourdough loaf from Coffee Kitchen / tomatoes / mushrooms
Gatherer Breakfast Box £40
Tomatoes / mushrooms / spinach / homemade sourdough loaf from Coffee Kitchen / free range eggs and avocado / yoghurt and fresh fruit
BBQ Box £60
Lindsay & sons award winning sausages / Full rack of ribs / salt ages local Rib eye steak / 6 oz steak burgers / Monterey jack cheese / Hawkshead relish / sriracha ketchup / homemade bread rolls from Coffee Kitchen
Date Night Box £75
Local cheeses (Eden smokie and Old Appleby) / pot of silver and green olives / Chilli Jam / homemade sourdough from Coffee Kitchen / Hazelnut Chocolate Cannelloni / Fin Wines I’m all ears bottle of Prosecco / Locally brewed IPA ale (1.5L)
Extras
Wines:
Fin Wines I’m all ears Prosecco £35 / Veuve Clicquot Champagne £50
Hard rain Hopped (750ml) £12 / Mosser cider (750ml) £10
Local shops
The nearest shop for basics is the Lorton Village Shop. It's roughly 3.3 miles away and supports over 80 other local businesses, striving to provide the most ethical and quality products possible. It is open from 9am to 6pm during the week and 9am to 5pm on Saturdays
Pubs & restaurants
Fika - Café serving breakfast, brunch, lunch, daily cakes, and fresh coffee. Located in Cockermouth
Kirkstyle Inn (2.2 miles) - Fantastic pub food from local suppliers
The Wheatsheaf - Located in Lorton, walking distance from Hinterlandes
Blocks Steak House - High quality meat dishes with good drink selection, located in Cockermouth
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Activities
At Hinterlandes
Unwind and relax in your very own wood-fired sauna from Out of the Valley, complete with cold plunge baths (only available for Little Firs guests)
Enjoy your very own hot tub surrounded by beautiful landscapes (not applicable to Little Firs)
Sit by the firepit and stargaze in the evening
Read your book by the wood-burner
Places to visit
Keswick
Cockermouth
Whitehaven Harbour
Outdoor & active
2 bikes available to hire at the Hinterlands Bus (one mountain bike and one road bike) - £25 per person per stay
Check the iPad for great walks and maps of the local area
For water sports and boat hire, go to Derwent Water Marina. This beautiful lake has sailing, windsurfing, canoeing, kayaking, stand up paddle boarding and ghyll scrambling, all with taster and refresher sessions offered
Honister pass slate mine has climbing adventures and mine tours for all!
Maryport Maritime Museum is perfect for a rainy day, open every Friday, Saturday and Sunday between November and March. During the rest of the year it is also open on Tuesdays and Thursdays.
Read more
Meet your hosts
Meet John & Hannah
John & Hannah began the business to fill a gap in the market in the Lake District. Their dream was to provide luxury accommodation in breath-taking locations, totally off grid and leaving no footprint. No one lives on site but John and Hannah are 15 minutes away should there be any issues.
Wildlife & the environment
The Lake District is England's largest national park and a World Heritage Site. Home to red squirrel, red deer, grey seals and otters. During your stay, keep an eye out for birds. There are buzzards, kestrels, osprey, peregrine and even England's last remaining golden eagle, although it is normally seen on the other side of the park and so you may have to travel.
This Scandinavian cabin wows you from the off, with a large glass wall that lets you soak up the forest. The kitchen is well equipped, with high end utensils and fittings, while the marble clad wetroom has a luxurious thermostatic shower. There is a wood fired hot tub outside for hours of literal forest bathing and stargazing in the unspoilt skies. Although deep in the countryside, there is still a battery pack for charging devices and a Bang and Olufsen Bluetooth speaker, but the much more tempting option is to shut it all down and enjoy the peace of the wilderness. Maybe light the fire pit, toast a marshmallow or two, hunker down by the wood burner for boardgames or to finally settle into that book you’ve never had time for. You’ll feel like the only people in the world, and possibly the happiest too.
The cabin is nestled on top of a hill in an ancient woodland with its sister cabins on the edge of a 6th generation traditional working farm in one of the less-travelled areas of the Lake District National Park. You are a short walk away from the Lake Crummock, the local pub and breath-taking mountains such as Grasmoor and Melbreak, with beautiful Buttermere also within walking distance. The whole of the Lake District as your garden and playground, with endless trails through the hills, wild swimming in bracing mountain streams and the abundant wildlife of England's largest National Park to see and hear.
Check in: 4.30 PM - Self check-in, no need to confirm arrival time.
Check out: 10 AM
Private and gated parking area for guests 25m (approx. a 2-minute walk) from the cabin. A wheelbarrow is provided for luggage
The track from the parking to the cabin from is a short, steep shale path to the woodland of about 50 yards; the paths are not lit, torches are provided
Please bring walking boots/wellies, binoculars, and swimming costumes
Initial amount of firewood provided, extra can be purchased on site
Phone signal varies depending on network, best signal can be found in the parking area
No Wifi
No plug sockets
The cabin is located on the edge of a working farm, with other spaces on site (approx.50m away), each with their own facilities
The cabin is a 20-minute walk to the lake and a 20-minute walk to the local pub (or 5-minute drive)
Use of the wood-fired hot tub is included in your stay. Additional wood can be purchased on site. It will take approx. 3-5hrs depending on external temperature to heat up for use. A pre-heat service (recommended) is available at £45 if you wish for the hot tub to be ready for check in time of 4.30pm unless an alternative time can be arranged and confirmed with the owners - please organise and pay direct to the owner giving at least 24hrs notice
For bookings with children - Fireguard available on request, please contact owner after booking to confirm (not supplied unless requested)
For bookings with dogs - A Pup Package (dog bed, sherpa blanket, water and food bowl) is available free of charge, please contact owner after booking to confirm (not supplied unless requested)
Sleeping arrangements
One small double bed
Extra space available
Space
for 2 children
no charge.
- Sleeping on a pull out sofa bed
Space
for 1 baby
no charge.
- Please bring your own equipment
Space
for 2 pets
from £25 per pet per stay - The cabin is a small space so be mindful of floor space and your dog's size - see Essentials.
Cooking
Kitchenette equipped with a two-ring gas hob, kettle and electric mini fridge
Cooking utensils, crockery and glassware provided
Hot plate on stove and an outdoor firepit/BBQ
Washing
Bathroom with a walk-in shower, sink and compost loo
Shampoo and shower gel provided
Hot water available throughout cabin
Heating, lighting & bedding
Bed linen and towels provided
The main source of heat comes from the wood burner
Electric lighting
Battery pack provided with USB connection
Entertainment
Wood-fired hot tub
Walks
Wild swimming
Visit the farm animals (including pigs, goats and a donkey)
Please use the What3Words to navigate to the parking rather than the postcode, in particular for Hinterlandes (bus) and Little Firs from Passenger, as they are both located on different sites. For guests staying in the cabins, please don't continue down the farm entrance past the car park for Hinterlandes as this is privately owned by a separate party.
What3Words: ///vine.brief.soaps - What3Words is a new more accurate version of a postcode. This will take you directly to the car park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
The closest train stations are Maryport, a 26-minute drive away, or Penrith, a 46-minute drive away.
The nearest bus stop is in Lorton, 5-minute drive.
Guests are advised to pre-book a taxi to the site from the nearest station. Please contact your hosts for more information upon booking.
By car
From Lamplugh Roundabout (junction of A66 and A5086) turn down the A5086 towards Cockermouth. At the second traffic lights, turn right on to Lorton St B5292 and continue to follow. After 3.5 miles take a slight right to B5289. You will arrive in Low Lorton Village.
Cooking basics such as salt, pepper, sugar, tea and coffee provided
A selection of Hampers available, payment made direct to owners:
Hunter breakfast Box £40
Lindsay & sons award winning sausages / Dales homemade black pudding / local back bacon / free range eggs / homemade sourdough loaf from Coffee Kitchen / tomatoes / mushrooms
Gatherer Breakfast Box £40
Tomatoes / mushrooms / spinach / homemade sourdough loaf from Coffee Kitchen / free range eggs and avocado / yoghurt and fresh fruit
BBQ Box £60
Lindsay & sons award winning sausages / Full rack of ribs / salt ages local Rib eye steak / 6 oz steak burgers / Monterey jack cheese / Hawkshead relish / sriracha ketchup / homemade bread rolls from Coffee Kitchen
Date Night Box £75
Local cheeses (Eden smokie and Old Appleby) / pot of silver and green olives / Chilli Jam / homemade sourdough from Coffee Kitchen / Hazelnut Chocolate Cannelloni / Fin Wines I’m all ears bottle of Prosecco / Locally brewed IPA ale (1.5L)
Extras
Wines:
Fin Wines I’m all ears Prosecco £35 / Veuve Clicquot Champagne £50
Hard rain Hopped (750ml) £12 / Mosser cider (750ml) £10
Local shops
The nearest shop for basics is the Lorton Village Shop. It's roughly 3.3 miles away and supports over 80 other local businesses, striving to provide the most ethical and quality products possible. It is open from 9am to 6pm during the week and 9am to 5pm on Saturdays
Pubs & restaurants
Fika - Café serving breakfast, brunch, lunch, daily cakes, and fresh coffee. Located in Cockermouth
Unwind and relax in your very own wood-fired sauna from Out of the Valley, complete with cold plunge baths (only available for Little Firs guests)
Enjoy your very own hot tub surrounded by beautiful landscapes (not applicable to Little Firs)
Sit by the firepit and stargaze in the evening
Read your book by the wood-burner
Places to visit
Keswick
Cockermouth
Whitehaven Harbour
Outdoor & active
2 bikes available to hire at the Hinterlands Bus (one mountain bike and one road bike) - £25 per person per stay
Check the iPad for great walks and maps of the local area
For water sports and boat hire, go to Derwent Water Marina. This beautiful lake has sailing, windsurfing, canoeing, kayaking, stand up paddle boarding and ghyll scrambling, all with taster and refresher sessions offered
Honister pass slate mine has climbing adventures and mine tours for all!
Maryport Maritime Museum is perfect for a rainy day, open every Friday, Saturday and Sunday between November and March. During the rest of the year it is also open on Tuesdays and Thursdays.
John & Hannah began the business to fill a gap in the market in the Lake District. Their dream was to provide luxury accommodation in breath-taking locations, totally off grid and leaving no footprint. No one lives on site but John and Hannah are 15 minutes away should there be any issues.
Wildlife & the environment
The Lake District is England's largest national park and a World Heritage Site. Home to red squirrel, red deer, grey seals and otters. During your stay, keep an eye out for birds. There are buzzards, kestrels, osprey, peregrine and even England's last remaining golden eagle, although it is normally seen on the other side of the park and so you may have to travel.
Beautiful cabin, equipped with everything I could need, with wonderfully attentive hosts who topped up anything I needed during my stay and answered any questions I had very quickly. They also helped me get the hot tub hot when I was struggling. The hot tub was epic.
07/11/2025
Emma
We have been looking forward to staying in a Hinterlandes cabin for 5+ years, but only recently managed to get round to it. The cabin is small, but cosy. Although we overall enjoyed our time, we were let down by the lack of maintenance and the cabin seemed well worn, and a bit neglected. There were many small things that on their own were not significant, added up to make the experience a bit of a let down. The entire process is contactless, and there’s no service on site, so you can’t even contact the owners even if you had to.
03/11/2025
Jonathan
Response from Canopy & Stars
Many thanks for sharing your feedback regarding your recent stay at Hinterlandes Cabin. We’re pleased to hear that you had an enjoyable time overall. It’s also really helpful to receive your constructive comments, which we’ve passed on to the owners to review. We do note on the listing that phone signal can vary depending on the network, and most guests find they can get a connection in the car park area if it’s limited at the cabin itself and are able to get hold of the owners using the contact details provided in their confirmation email which is sent at the time of booking. That said, we’ve added a further note to the listing to make this clearer for future guests. Thank you again, and we hope we can welcome you back for another Canopy & Stars stay in the future!
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Week of forest bathing. Idyllic spot to sit still for some mindfulness moments.
20/10/2025
Oliver
We thoroughly enjoyed are 3 night stay at the warm, welcoming Hinterlandes Cabin.
Finally got to visit and swim in the Infinity pools at Buttermere ( find on Instagram).
Also took a well deserved swim in Crummock Lake with the most spectacular views.
Good food and drink served at Kirkstile Inn only 20mins walk away or 5 min drive which had plenty of gluten free options.
Enjoyed a night in the cabin playing Lake District Monopoly over a glass of red with logs burning in the log burner.
Slept well in the cosy, snuggly bed and re-charged our batteries after a very busy start of the year.
Our dog enjoyed it too.
26/09/2025
Janice
Fantastic stay, great location, friendly owners.
24/02/2025
Emma
We’re both teachers and after a busy term we wanted somewhere to switch off for the weekend for our 15 year wedding anniversary. The larch cabin was perfect. Hot tub, little signal, no tv. Just what we needed. We walked to the kirkstile for a meal 1 night, amazing pub close enough. As we don’t live far, our teenage girls joined us for the 3rd night. They loved the hot tub and then spent some quality family time playing the games that were in the cabin. So pleased we booked and we’ll definitely be looking to book again.
20/12/2024
Clair
Had a lovely time at Hinterlands.. and will be booking again.
14/10/2024
Wendy
Cosy, back to basics, magical
09/10/2024
Beth
I had a wonderful time, going off-grid for a week was really freeing and relaxing. The facilities in the cabin and the little extras thrown in were really brilliant as well. There's loads to see in the surrounding area, I hiked around and saw loads without having to use the car. And then you can really chill out and decompress back at the cabin. I even managed to get quite a bit of writing done. A wonderful break all round!
08/07/2024
Jamie
Fabulous spot if you are a love of the great outdoors and nature and the quiet life. A great switch off place and space to really reset and chill out. Perfect location with a short walk to Crummock water which was quiet and a perfect place for swimming.
13/05/2024
Nicola
We had an amazing time, the cabin was perfect and the location was fab
19/01/2024
Jade
We like to go away each year for my partner's birthday. This year we picked a cosy looking cabin in the Lake District with a wood stove and wood-fired hot tub. The forecast looked awful but we made the most of it with a few walks in the torrential rain, knowing we had a warm cabin to return to.
13/11/2023
Scott
We had a lovely time! The cabin was cosy with the fire roaring as we arrived.
18/10/2023
Sahara
Perfect stay! Lovely cosy cabin in a woodland setting with Mountain View’s
16/10/2023
Emma
We arrived just after 4pm, the surrounding mountains were stunning. Stepped into the cabin and made dinner straight away. The cabin is well insulated so we were not cold at any point in our stay. The pub they suggested was incredible, roaring fire when you walk in and also met with friendly faces. Because the cabin is located in such a fantastic place, you have so many amazing walks on your doorstep to choose from.
11/10/2023
Hannah
Wonderful cabin in the woods. The cabin is beautifully crafted and bigger inside than I thought it was. Perfect inside for rainy days and charming outside when the sun comes out. Absolute Bliss!
28/06/2023
Katie
Wonderful place - I wish we'd stayed for longer. The cabin is nestled in a stunning part of the landscape with an incredible view of the river from the huge reading window, hidden away from the world (as we wanted to be!) but easy to get to. The log burner was well stocked and kept us toasty through two days of snow. The bed is comfortable and the bathroom very civilised considering it's completely off grid. We were so happy just reading and drinking tea that we didn't even try out the hot tub!
13/03/2023
Matthew
Super relaxing and very warm with the fire making it cosy in the cabin. Explored the beautiful surroundings and took a dip in the freezing river which felt incredible. Lots of reading, eating good food chatting and just taking in the quiet peacefulness.
01/03/2023
Sam
Booked to stay here for a small birthday getaway, and had a fantastic time! It was incredibly peaceful and lovely to just switch off to the outside world for a little while. John and Hannah were fantastic hosts and very prompt to respond to any queries and helpful during the check in process.
19/10/2022
Sasha
Absolutely fantastic facilities in an unbelievably beautiful location.
29/08/2022
Danielle
We celebrated our mini-moon at the cabin - what a romantic spot. Nature, quiet, back-to-basics and just really bloody great cake!! We thoroughly enjoyed our short stay and will be back for a much longer honeymoon - thanks John for being so friendly when we arrived!
03/08/2022
Eleana
Hinderlands delivers on everything promised and so much more.The location although secluded allows access to some wonderful mountain walks and lakes.The cabin is finished to a high standard and had everything you need. The outside bath is a lovely addition, we spent so much time in there.
Hannah and John are very helpful.
Fantastic stay 5/5
27/05/2022
Jennie
We had the most idyllic stay at Hinterlandes. We all squeezed in - 2 adults and 2 kids - felt so peaceful in the woods with a waterfall and river in our reach. The outdoor bath was fantastic too, though leave 2 hours to warm it fully. Lovely equipment to use inside the cabin and great to be out of signal for a little while...
13/04/2022
Rosie
We had such a beautiful stay at the Hinterlandes Cabin - John and Hannah really have created such an incredible escape from modern life here! All the fixtures, fittings and interiors are top quality, we had a really memorable time here and really hope to be back soon!
25/03/2022
Natalie
We had a lovely stay in the cabin, perfect get away from reality enjoying long walks and cosying up around the fire.
We enjoyed it that much we have booked to stay again, this time in the old school bus, cant wait.
04/03/2022
Mark
The most magical two days in this stylish, perfectly crafted cabin. Incredible location in the most beautiful valley in the lakes, right on a river and walking distance to crummock water, buttermere, some good pubs and some high fell/ridge walks. Listening to the river at night and watching the sunshine come through the trees on the morning was just magical. We were there in February but we didn’t see a living soul, and the cabin was so cosy with the log burner - everything you need to cook some hearty dinners and breakfasts, and drink red wine in the out door tub under the stars all evening!
09/02/2022
Olivia
This was a surprise weekend for my partner's birthday. The instructions to get there were easy to follow and we were met by our host as planned who made us feel welcome. The cabin was just as photographed/described on the website so didn't disappoint.
28/01/2022
Wendy
We booked Hinterlandes Larch Cabin after we saw it on Instagram. We needed a weekend away from it all and that’s certainly what we got. The location is stunning, even with a lot of winter mist and fog, and being off grid was the perfect way to get away from it all. Phone signal was a few minutes walk away so that kept our anxious city minds reassured but we needed have worried, being out of contact contributed to us feeling recharged and refreshed by the time we checked out. The cabin itself is small but has all the essentials you’ll need. The wood burning stove kept us warm and learning how to use it and being absolutely over the moon when the next log caught is a happy memory I’ll keep for years. John met us and showed us the ropes when we arrived, staying late because of our long journey. We didn’t need anything else from him or Hannah during our stay but John made it clear they were only a phone call away.
17/12/2021
Paul
Best weekend away in a very long time. No TV. No phone signal and no people. Left totally refreshed emotionally, mentally and physically.
06/11/2021
Kayleigh
It was amazing! Fantastic scenery and the cabin itself was beautiful.
02/11/2021
Issy
We enjoyed a perfect stay at Hinterlandes! The cabin is situated in a peaceful woodland with a river rushing below, and mountains in the distance, which made for a beautiful view from every window. The fire kept us lovely and cosy, and the cabin had lots of other thoughtful touches like books and games, as well as blankets and hot water bottles for chillier nights. Having a little kitchen was great for cosying up with a cuppa too! One of our favourite things was the outdoor hot tub surrounded by fairy lights. A truly magical place, with the kindest hosts. We hope we can visit again before too long!
18/10/2021
Suze
We had a wonderful time. The cabin was secluded and private away from everything. We met John once we arrived and he was helpful showing how to use certain things so we wasn't struggling. The location couldn't have been more idealic, 10 miles or so away from Keswick which we visited on the second day of our stay. There wasn't anything noise other than the river running below which was relaxing to say the least! Couldn't recommend staying here any more.
13/10/2021
Liam
Beautiful second stay in the Hinterlandes Cabin. Once again the hosts were very accommodating, the cabin tidy and equipt and cosy. We did not move from the cabin for the 2 nights we were there. Very accessible and beautiful views.
04/10/2021
Charlie
Cracking holiday in a beutiful location.
01/10/2021
Harry
We had an amazing 4 nights in the cabin, which is in the most incredible location and felt totally relaxed amongst the trees and the river.
20/09/2021
Sarah
Lovely location and beautiful cabin. A nice off-grid location to unwind and enjoy the lovely scenery.
13/09/2021
Chloe
Peaceful, secluded, greeted by owners, obviously proud of the cabin, enjoyed nearby walks, and pubs
16/08/2021
Andrea
Fantastic place, great hosts, will definitely be going again!!
13/08/2021
Sophie
Beautiful cabin! So well finished. Perfect for one - or a little romantic getaway.
19/07/2021
Lucy
Thank you so much, so exceeded our expectations. The cabin and location were just perfect!
12/07/2021
Lucy
The cabin is the perfect place for a total switch off - a lovely gladed outdoor area with hot tub and a river to explore or you could sit inside looking out at the large feature window. It's in the perfect location to explore the north lakes on foot, bike or by car
02/07/2021
Debbie
Wow! We had such an amazing time at the cabin. No mobile phone signal/WiFi was absolute bliss. You feel as though you are in your own little world. On the inside the cabin is so beautiful but also practical and is equipped with everything you need. The only thing we forgot to bring but wish we had was a pack of cards. Can’t wait to come back again!xx
16/06/2021
Jessica
The Cabin was such a great space to stay and be 'off grid' in incredible surroundings. The cabin itself was finished to a high standard and had everything we needed to enjoy our stay in comfort. The hot tub and firepit were great extras!
14/06/2021
Adam
Fabulous, great location
04/06/2021
Elena
The most wonderful stay in the lake district. Words cant even describe how beautiful this cabin is!
31/05/2021
Evangeline
The cabin was immaculately finished. The interior providing a cosy and warm environment particularly after the long relaxing soak in the outside wood fired hot tub.
12/05/2021
John
We booked the spot for our honeymoon - an intended four days spent in a hot tub isolated from the world. While not our major focus, the cabin is well situated for a walking/cycling/fell running holiday.
01/05/2021
Dick
It was amazing. John & Hannah were flexible when we arrived an hour late, and so helpful in getting our bags to the hut and showing us around.
The hut itself was stunning and comfortable, looking true to the photos. The location was even better than expected, nestled in a glade above a stream.
It was a beautiful, private break where we had everything we needed to unwind and relax. A truly magical stay.
26/04/2021
Jenny
Perfect antidote to lockdown in London. So lucky to have fantastic weather for some epic hikes near the Cabin and the hot tub was the perfect place to retreat to with aching legs at the end of a long day out. Slept like a log in the cosy bed. Surrounded by so many lovely birds and other wildlife. Beautiful clear sky for star watching. Fantastic trip.
23/04/2021
Jenny
We loved our stay at hinterlands and couldn’t have asked for a better experience
21/04/2021
Rachel
We're super excited to be adding John and Hannah's latest space. A wonderful addition to the collection. The feedback for Hinterlandes should give you a good feel for what it will be like. Book a stay and be the first to write a review!
09/12/2020
The Canopy & Stars Team
Reviews
Beautiful cabin, equipped with everything I could need, with wonderfully attentive hosts who topped up anything I needed during my stay and answered any questions I had very quickly. They also helped me get the hot tub hot when I was struggling. The hot tub was epic.
07/11/2025
Emma
We have been looking forward to staying in a Hinterlandes cabin for 5+ years, but only recently managed to get round to it. The cabin is small, but cosy. Although we overall enjoyed our time, we were let down by the lack of maintenance and the cabin seemed well worn, and a bit neglected. There were many small things that on their own were not significant, added up to make the experience a bit of a let down. The entire process is contactless, and there’s no service on site, so you can’t even contact the owners even if you had to.
03/11/2025
Jonathan
Response from Canopy & Stars
Many thanks for sharing your feedback regarding your recent stay at Hinterlandes Cabin. We’re pleased to hear that you had an enjoyable time overall. It’s also really helpful to receive your constructive comments, which we’ve passed on to the owners to review. We do note on the listing that phone signal can vary depending on the network, and most guests find they can get a connection in the car park area if it’s limited at the cabin itself and are able to get hold of the owners using the contact details provided in their confirmation email which is sent at the time of booking. That said, we’ve added a further note to the listing to make this clearer for future guests. Thank you again, and we hope we can welcome you back for another Canopy & Stars stay in the future!
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Week of forest bathing. Idyllic spot to sit still for some mindfulness moments.
20/10/2025
Oliver
We thoroughly enjoyed are 3 night stay at the warm, welcoming Hinterlandes Cabin.
Finally got to visit and swim in the Infinity pools at Buttermere ( find on Instagram).
Also took a well deserved swim in Crummock Lake with the most spectacular views.
Good food and drink served at Kirkstile Inn only 20mins walk away or 5 min drive which had plenty of gluten free options.
Enjoyed a night in the cabin playing Lake District Monopoly over a glass of red with logs burning in the log burner.
Slept well in the cosy, snuggly bed and re-charged our batteries after a very busy start of the year.
Our dog enjoyed it too.
26/09/2025
Janice
Fantastic stay, great location, friendly owners.
24/02/2025
Emma
We’re both teachers and after a busy term we wanted somewhere to switch off for the weekend for our 15 year wedding anniversary. The larch cabin was perfect. Hot tub, little signal, no tv. Just what we needed. We walked to the kirkstile for a meal 1 night, amazing pub close enough. As we don’t live far, our teenage girls joined us for the 3rd night. They loved the hot tub and then spent some quality family time playing the games that were in the cabin. So pleased we booked and we’ll definitely be looking to book again.
20/12/2024
Clair
Had a lovely time at Hinterlands.. and will be booking again.
14/10/2024
Wendy
Cosy, back to basics, magical
09/10/2024
Beth
I had a wonderful time, going off-grid for a week was really freeing and relaxing. The facilities in the cabin and the little extras thrown in were really brilliant as well. There's loads to see in the surrounding area, I hiked around and saw loads without having to use the car. And then you can really chill out and decompress back at the cabin. I even managed to get quite a bit of writing done. A wonderful break all round!
08/07/2024
Jamie
Fabulous spot if you are a love of the great outdoors and nature and the quiet life. A great switch off place and space to really reset and chill out. Perfect location with a short walk to Crummock water which was quiet and a perfect place for swimming.
13/05/2024
Nicola
We had an amazing time, the cabin was perfect and the location was fab
19/01/2024
Jade
We like to go away each year for my partner's birthday. This year we picked a cosy looking cabin in the Lake District with a wood stove and wood-fired hot tub. The forecast looked awful but we made the most of it with a few walks in the torrential rain, knowing we had a warm cabin to return to.
13/11/2023
Scott
We had a lovely time! The cabin was cosy with the fire roaring as we arrived.
18/10/2023
Sahara
Perfect stay! Lovely cosy cabin in a woodland setting with Mountain View’s
16/10/2023
Emma
We arrived just after 4pm, the surrounding mountains were stunning. Stepped into the cabin and made dinner straight away. The cabin is well insulated so we were not cold at any point in our stay. The pub they suggested was incredible, roaring fire when you walk in and also met with friendly faces. Because the cabin is located in such a fantastic place, you have so many amazing walks on your doorstep to choose from.
11/10/2023
Hannah
Wonderful cabin in the woods. The cabin is beautifully crafted and bigger inside than I thought it was. Perfect inside for rainy days and charming outside when the sun comes out. Absolute Bliss!
28/06/2023
Katie
Wonderful place - I wish we'd stayed for longer. The cabin is nestled in a stunning part of the landscape with an incredible view of the river from the huge reading window, hidden away from the world (as we wanted to be!) but easy to get to. The log burner was well stocked and kept us toasty through two days of snow. The bed is comfortable and the bathroom very civilised considering it's completely off grid. We were so happy just reading and drinking tea that we didn't even try out the hot tub!
13/03/2023
Matthew
Super relaxing and very warm with the fire making it cosy in the cabin. Explored the beautiful surroundings and took a dip in the freezing river which felt incredible. Lots of reading, eating good food chatting and just taking in the quiet peacefulness.
01/03/2023
Sam
Booked to stay here for a small birthday getaway, and had a fantastic time! It was incredibly peaceful and lovely to just switch off to the outside world for a little while. John and Hannah were fantastic hosts and very prompt to respond to any queries and helpful during the check in process.
19/10/2022
Sasha
Absolutely fantastic facilities in an unbelievably beautiful location.
29/08/2022
Danielle
We celebrated our mini-moon at the cabin - what a romantic spot. Nature, quiet, back-to-basics and just really bloody great cake!! We thoroughly enjoyed our short stay and will be back for a much longer honeymoon - thanks John for being so friendly when we arrived!
03/08/2022
Eleana
Hinderlands delivers on everything promised and so much more.The location although secluded allows access to some wonderful mountain walks and lakes.The cabin is finished to a high standard and had everything you need. The outside bath is a lovely addition, we spent so much time in there.
Hannah and John are very helpful.
Fantastic stay 5/5
27/05/2022
Jennie
We had the most idyllic stay at Hinterlandes. We all squeezed in - 2 adults and 2 kids - felt so peaceful in the woods with a waterfall and river in our reach. The outdoor bath was fantastic too, though leave 2 hours to warm it fully. Lovely equipment to use inside the cabin and great to be out of signal for a little while...
13/04/2022
Rosie
We had such a beautiful stay at the Hinterlandes Cabin - John and Hannah really have created such an incredible escape from modern life here! All the fixtures, fittings and interiors are top quality, we had a really memorable time here and really hope to be back soon!
25/03/2022
Natalie
We had a lovely stay in the cabin, perfect get away from reality enjoying long walks and cosying up around the fire.
We enjoyed it that much we have booked to stay again, this time in the old school bus, cant wait.
04/03/2022
Mark
The most magical two days in this stylish, perfectly crafted cabin. Incredible location in the most beautiful valley in the lakes, right on a river and walking distance to crummock water, buttermere, some good pubs and some high fell/ridge walks. Listening to the river at night and watching the sunshine come through the trees on the morning was just magical. We were there in February but we didn’t see a living soul, and the cabin was so cosy with the log burner - everything you need to cook some hearty dinners and breakfasts, and drink red wine in the out door tub under the stars all evening!
09/02/2022
Olivia
This was a surprise weekend for my partner's birthday. The instructions to get there were easy to follow and we were met by our host as planned who made us feel welcome. The cabin was just as photographed/described on the website so didn't disappoint.
28/01/2022
Wendy
We booked Hinterlandes Larch Cabin after we saw it on Instagram. We needed a weekend away from it all and that’s certainly what we got. The location is stunning, even with a lot of winter mist and fog, and being off grid was the perfect way to get away from it all. Phone signal was a few minutes walk away so that kept our anxious city minds reassured but we needed have worried, being out of contact contributed to us feeling recharged and refreshed by the time we checked out. The cabin itself is small but has all the essentials you’ll need. The wood burning stove kept us warm and learning how to use it and being absolutely over the moon when the next log caught is a happy memory I’ll keep for years. John met us and showed us the ropes when we arrived, staying late because of our long journey. We didn’t need anything else from him or Hannah during our stay but John made it clear they were only a phone call away.
17/12/2021
Paul
Best weekend away in a very long time. No TV. No phone signal and no people. Left totally refreshed emotionally, mentally and physically.
06/11/2021
Kayleigh
It was amazing! Fantastic scenery and the cabin itself was beautiful.
02/11/2021
Issy
We enjoyed a perfect stay at Hinterlandes! The cabin is situated in a peaceful woodland with a river rushing below, and mountains in the distance, which made for a beautiful view from every window. The fire kept us lovely and cosy, and the cabin had lots of other thoughtful touches like books and games, as well as blankets and hot water bottles for chillier nights. Having a little kitchen was great for cosying up with a cuppa too! One of our favourite things was the outdoor hot tub surrounded by fairy lights. A truly magical place, with the kindest hosts. We hope we can visit again before too long!
18/10/2021
Suze
We had a wonderful time. The cabin was secluded and private away from everything. We met John once we arrived and he was helpful showing how to use certain things so we wasn't struggling. The location couldn't have been more idealic, 10 miles or so away from Keswick which we visited on the second day of our stay. There wasn't anything noise other than the river running below which was relaxing to say the least! Couldn't recommend staying here any more.
13/10/2021
Liam
Beautiful second stay in the Hinterlandes Cabin. Once again the hosts were very accommodating, the cabin tidy and equipt and cosy. We did not move from the cabin for the 2 nights we were there. Very accessible and beautiful views.
04/10/2021
Charlie
Cracking holiday in a beutiful location.
01/10/2021
Harry
We had an amazing 4 nights in the cabin, which is in the most incredible location and felt totally relaxed amongst the trees and the river.
20/09/2021
Sarah
Lovely location and beautiful cabin. A nice off-grid location to unwind and enjoy the lovely scenery.
13/09/2021
Chloe
Peaceful, secluded, greeted by owners, obviously proud of the cabin, enjoyed nearby walks, and pubs
16/08/2021
Andrea
Fantastic place, great hosts, will definitely be going again!!
13/08/2021
Sophie
Beautiful cabin! So well finished. Perfect for one - or a little romantic getaway.
19/07/2021
Lucy
Thank you so much, so exceeded our expectations. The cabin and location were just perfect!
12/07/2021
Lucy
The cabin is the perfect place for a total switch off - a lovely gladed outdoor area with hot tub and a river to explore or you could sit inside looking out at the large feature window. It's in the perfect location to explore the north lakes on foot, bike or by car
02/07/2021
Debbie
Wow! We had such an amazing time at the cabin. No mobile phone signal/WiFi was absolute bliss. You feel as though you are in your own little world. On the inside the cabin is so beautiful but also practical and is equipped with everything you need. The only thing we forgot to bring but wish we had was a pack of cards. Can’t wait to come back again!xx
16/06/2021
Jessica
The Cabin was such a great space to stay and be 'off grid' in incredible surroundings. The cabin itself was finished to a high standard and had everything we needed to enjoy our stay in comfort. The hot tub and firepit were great extras!
14/06/2021
Adam
Fabulous, great location
04/06/2021
Elena
The most wonderful stay in the lake district. Words cant even describe how beautiful this cabin is!
31/05/2021
Evangeline
The cabin was immaculately finished. The interior providing a cosy and warm environment particularly after the long relaxing soak in the outside wood fired hot tub.
12/05/2021
John
We booked the spot for our honeymoon - an intended four days spent in a hot tub isolated from the world. While not our major focus, the cabin is well situated for a walking/cycling/fell running holiday.
01/05/2021
Dick
It was amazing. John & Hannah were flexible when we arrived an hour late, and so helpful in getting our bags to the hut and showing us around.
The hut itself was stunning and comfortable, looking true to the photos. The location was even better than expected, nestled in a glade above a stream.
It was a beautiful, private break where we had everything we needed to unwind and relax. A truly magical stay.
26/04/2021
Jenny
Perfect antidote to lockdown in London. So lucky to have fantastic weather for some epic hikes near the Cabin and the hot tub was the perfect place to retreat to with aching legs at the end of a long day out. Slept like a log in the cosy bed. Surrounded by so many lovely birds and other wildlife. Beautiful clear sky for star watching. Fantastic trip.
23/04/2021
Jenny
We loved our stay at hinterlands and couldn’t have asked for a better experience
21/04/2021
Rachel
We're super excited to be adding John and Hannah's latest space. A wonderful addition to the collection. The feedback for Hinterlandes should give you a good feel for what it will be like. Book a stay and be the first to write a review!
09/12/2020
The Canopy & Stars Team
Special Offer
10% OFF!! -
book now to receive this offer on all remaining stays in December 2025 and January 2026!
Valid from 02/12/2025
till 01/02/2026
Offer applies to new bookings only. Price discounts have been automatically applied unless otherwise stated.
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
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Beautiful cabin, equipped with everything I could need, with wonderfully attentive hosts who topped up anything I needed during my stay and answered any questions I had very quickly. They also helped me get the hot tub hot when I was struggling. The hot tub was epic.
07/11/2025