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Prudence

Devon, United Kingdom

Panson Mill

Gypsy caravan for 2 from £85 £85 per night (read our low price promise)
One double bed

Suitable for children of all ages

Pets welcome

Extra space for 2 children

A beautiful wagon in the shade of oak trees, with a hammock in the woods, a firepit overlooking the meadow, and nobody else around

Overview
Essentials
Location
Food & Drink
Activities
Your Hosts

Overview

The meadow and woods of this old flour mill have become the perfect place to escape the daily grind. Prudence, an old gypsy wagon rescued and restored from among the ferns and flowers, is your bedroom. She's been simply kitted out, with a little wood-burner, sliding storage drawers and a kids den under the main raised bed. Inside you'll find a photo of the former owner of the wagon and the land (as well as some of her writing), for whom Prudence was named. She and her husband St John moved away after 40 years of self-sufficient living and current owner Ginnette still sends them updates on life at the mill. As well as fixing up Prudence, Ginnette and Keith, who live 100m up the track and are the only people who will pass by, have added an outdoor kitchen space, with gas hobs and seating, as well as the firebowl just off the deck that overlooks the meadow. The shower is at the back of the kitchen unit and the compost loo just up the hill. Fairy lights, solar lanterns and torches will guide you round the site, but leave them all off and you'll see stunning night skies and hear the hoots of owls, the scurry of badgers and an enormous amount of other wildlife activity.

On a walk down through the mown paths in the meadow you'll see even more evidence of the area's biodiversity. The field ripples with butterflies, you might spot roe and red deer moving through the valley and kingfishers and otters are rumoured to live along the river. You can swing gently in the hammock in the woods or scramble the tree swings and nets before going for a paddle in the stream. A slightly longer stroll takes you down to the perfect pooh sticks bridge at the bottom of the hill and there are all the attractions of rural Cornwall on your doorstep too. The 10 miles of the Granite Way run nearby and Roadford Lake, just six miles off, is great for cycling, gentle walking and watersports. For the more adventurous, Dartmoor offers all sorts of climbing and hiking, while the coast is near enough to take on the surf at Widemouth Bay. For more chilled days out, there's plenty to do as well, with numerous historic sites, gorgeous gardens and sleepy market towns to explore before you head back to your private patch of Cornish countryside.

Essentials

The important stuff

Check in: 2 pm
Check out: 10 am
Please be aware that the size of the double bed is 5 ft 9 x 4 ft 6 in comparison to the den which is 5 ft x 4 ft 6
Please bring torches, wellies or suitable walking boots and if you're bringing children remember to bring sleeping bags as bedding is not provided for the children's den
There is space for a small tent sleeping between 2 or 3 if you wish to bring extra guests. Please contact the owners to find out more
Mobile phone signal dependent on service provider
Initial supply of firewood and kindling provided, extra can be purchased if needed
Please note, the owners run a Forest School in the woods below the caravan. They are 2-3 hour sessions once per week
Dogs are welcome but must be looked after and with the owners at all times

Sleeping arrangements
One double bed

Extra space available

Space for 2 children no charge. Sleeping underneath the main double bed. Bedding is not included so please bring sleeping bags.

Space for 1 baby no charge. Please bring your own equipment

Space for 1 pet from £20 per pet per stay The owners welcome dogs but do ask that you're responsible and respectful.

Cooking

The camp kitchen is located just a few steps from the caravan
Two ring gas hob and grill
Evaporator fridge
Fully equipped kitchen
Fire pit with grill

Washing

The shower is located just a few steps from the caravan accessed from the back
Compost loo 15 metres from the caravan
Bathroom toiletries provided

Heating, lighting & bedding

Bed linen and towels provided for double bed
Floor matresses and pillows for children's den
Wood-burner
Solar lanterns and path lights
No plug sockets

Entertainment

Board games and cards are located in the storage seating in the caravan
Books, wildlife information, maps and tourist information is on the shelf and in the whiker basket in the caravan

Getting there

Panson Mill, St Giles on the Heath, Nr Launceston Cornwall, PL15 9SQ

By car

M5 to Exeter then A30 past Okehampton. 10 miles after Okehampton take the Roadford/Broadwoodwidger exit and head North. After 6 miles – at the end of the road – turn left and then after 1 mile turn right – signposted Virginstow. Go through the village, into the valley and up the other side and just as the road levels Panson Mill is down a lane by a concrete block wall on the left.

The space is Panson Mill NOT Panson Mill Farm.

PL15 9SQ on the satnav will get you, in a roundabout way, to the East Panson junction on the A388. Head through East Panson farm and just before the road dips into the valley Panson Mill is down the lane on the right.

Parking is 5 metres from the space or alternatively 200 metres at the top of the lane. The lane – there is space to turn around down by the cottage on your return or on the way out. If you would prefer to park at the top of the lane please do so by the concrete wall parallel to the road.

By public transport

The nearest train station is in Bodmin (20 miles) but there's also a station in Plymouth (25 miles) and Exeter (40 miles )

The nearest bus stop is Launceston and Holsworthy both 7 miles away

Food & Drink

At Panson Mill

A small amount of tea, coffee, sugar, pint of milk and marshmallows for the fire

Local shops

The nearest shop is St Giles Village Shop and post office ( 2 miles away )

Pubs & restaurants

Arundell Arms Hotel, Lifton (4 miles) - Offering fine dining as well as hearty pub classics

The Rydon Inn, Holsworthy (8 miles) - Freshly cooked delicious meals alongside locally sourced ales

The Rising Sun, Five Lanes (14 miles) - Serving fresh and delightful meals in a traditional pub

Activities

At Panson Mill

Situated in one of the least light-polluted areas in the South West the night skies will take your breath away whilst the owls hoot in the tress overhead.

Places to visit

Dingles Fairground Heritage Centre, Nr Lifton (9 miles) spend the day trying out the fairground rides, games, stalls and displays

Take the family to Hidden Valley, Nr Launceston (7 miles) where you can walk around the discovery park and gardens

The historic market town of Launceston (7 miles) has plenty of things to do such as visiting the museums, castles or the steam railway. There are also lots of independent shops too

Outdoor & active

Just a short drive (25 minutes) to explore the Dartmoor National Park, Bodmin Moor and within easy reach of the spectacular North Coast.

Visit Roadford lake, Broadwoodwidger SX 42 90 - 6 miles where you can try out water sports or take a lovely walk/cycle

There are plenty of beaches nearby such as...

Crackington Haven (19 miles) - a beautiful small cove great when the tide is out, lots of rock pools, the beach can vary but often there is plenty of sand through the middle. No dogs from Easter to October.

Trebarwith Strand (25 miles, near Tintagel) – a huge sandy beach for 2 hours before and after low tide, lots of caves to explore. Be careful as the tide returns up the beach. Dogs allowed all year. Pub and beach shop – 25 miles

There are a few beaches off the beaten track. If you fancy packing a picnic and taking a walk along the coastal path you with find some quieter spots to enjoy the salty sea and sunshine such as...

Tregardock, Delabole 200 SX 048 838 – 27 miles.

Bossiney, Tintagel SX 06 88 – 24 miles

Strangles, Trevigue, SX 132 952 near Crackington Haven - 23 miles

Bedruthan Steps 200 SW 84 69. A dramatic coastal walk. Beach quiet but only accessible at low tide – and a long walk down.

Meet your hosts

Meet Keith and Ginnette

Panson Mill was once a small flour mill built in the early 18th century to serve the local estate farms. Keith and Ginnette think the mill closed in 1883 and may have been because of worldwide crop failures after the Crakatoa volcanic eruption.

They bought Panson Mill in 2016 when the previous owners made the heart-wrenching decision that it was time to leave after 40 years of living simply and self-sufficiently. The lovely lady is a writer and kept very detailed accounts of life here, you'll find a few pieces of this in the caravan. Keith and Ginnette still correspond regularly keeping her up to date with life at the mill.

Prudence was in a sorry state after years of sitting peacefully in the shade of the oak trees and cushioned by the spring daffodils, bluebells and uncurling woodland ferns. A complete renovation was carried out to restore her to former glory and they named her Prudence in honour of the lady who had owned her for the past 60 years (photo in caravan). A photo book has been made to show their renovation journey.

Wildlife & Environment

Keith and Ginnette regularly see roe deer and at times red deer travel along the valley. Foxes and badgers follow a nature highway through their ham field. There is a wildlife camera that they often set up and capture some great images and videos. There is also barn owls and tawny owls all year round. Keith and Ginnette often hear the tawny during sunny summer days in the trees above the camping site. There are daily birds around the garden and woodland, spotted woodpecker, lang tailed tits, tree creeper, nuthatch, gold finch, wrens and much, much more!

Down by the river they have had very short glimspes of a kingfishers. They also have been told that their river is populated with otters however they are yet to see these illusive creatures - they are hoping to capture them on the wildlife camera. Keith and Ginnette don’t use any chemicals on the land and manage their ground in a rotational cycle of grazing and cutting late in the summer. Wild Spaces has mains water, natural soak away, LPG gas, wood fire from their site and solar lighting.

Overview

The meadow and woods of this old flour mill have become the perfect place to escape the daily grind. Prudence, an old gypsy wagon rescued and restored from among the ferns and flowers, is your bedroom. She's been simply kitted out, with a little wood-burner, sliding storage drawers and a kids den under the main raised bed. Inside you'll find a photo of the former owner of the wagon and the land (as well as some of her writing), for whom Prudence was named. She and her husband St John moved away after 40 years of self-sufficient living and current owner Ginnette still sends them updates on life at the mill. As well as fixing up Prudence, Ginnette and Keith, who live 100m up the track and are the only people who will pass by, have added an outdoor kitchen space, with gas hobs and seating, as well as the firebowl just off the deck that overlooks the meadow. The shower is at the back of the kitchen unit and the compost loo just up the hill. Fairy lights, solar lanterns and torches will guide you round the site, but leave them all off and you'll see stunning night skies and hear the hoots of owls, the scurry of badgers and an enormous amount of other wildlife activity.
On a walk down through the mown paths in the meadow you'll see even more evidence of the area's biodiversity. The field ripples with butterflies, you might spot roe and red deer moving through the valley and kingfishers and otters are rumoured to live along the river. You can swing gently in the hammock in the woods or scramble the tree swings and nets before going for a paddle in the stream. A slightly longer stroll takes you down to the perfect pooh sticks bridge at the bottom of the hill and there are all the attractions of rural Cornwall on your doorstep too. The 10 miles of the Granite Way run nearby and Roadford Lake, just six miles off, is great for cycling, gentle walking and watersports. For the more adventurous, Dartmoor offers all sorts of climbing and hiking, while the coast is near enough to take on the surf at Widemouth Bay. For more chilled days out, there's plenty to do as well, with numerous historic sites, gorgeous gardens and sleepy market towns to explore before you head back to your private patch of Cornish countryside.

Read more
Essentials
The important stuff
- Check in: 2 pm
- Check out: 10 am
- Please be aware that the size of the double bed is 5 ft 9 x 4 ft 6 in comparison to the den which is 5 ft x 4 ft 6
- Please bring torches, wellies or suitable walking boots and if you're bringing children remember to bring sleeping bags as bedding is not provided for the children's den
- There is space for a small tent sleeping between 2 or 3 if you wish to bring extra guests. Please contact the owners to find out more
- Mobile phone signal dependent on service provider
- Initial supply of firewood and kindling provided, extra can be purchased if needed
- Please note, the owners run a Forest School in the woods below the caravan. They are 2-3 hour sessions once per week
- Dogs are welcome but must be looked after and with the owners at all times
Sleeping arrangements

One double bed
Extra space available

Space for 2 children no charge. Sleeping underneath the main double bed. Bedding is not included so please bring sleeping bags.

Space for 1 baby no charge. Please bring your own equipment

Space for 1 pet from £20 per pet per stay The owners welcome dogs but do ask that you're responsible and respectful.
Cooking
- The camp kitchen is located just a few steps from the caravan
- Two ring gas hob and grill
- Evaporator fridge
- Fully equipped kitchen
- Fire pit with grill
Washing
- The shower is located just a few steps from the caravan accessed from the back
- Compost loo 15 metres from the caravan
- Bathroom toiletries provided
Heating, lighting & bedding
- Bed linen and towels provided for double bed
- Floor matresses and pillows for children's den
- Wood-burner
- Solar lanterns and path lights
- No plug sockets
Entertainment
- Board games and cards are located in the storage seating in the caravan
- Books, wildlife information, maps and tourist information is on the shelf and in the whiker basket in the caravan
Location

Getting there

Panson Mill, St Giles on the Heath, Nr Launceston Cornwall, PL15 9SQ

By car
M5 to Exeter then A30 past Okehampton. 10 miles after Okehampton take the Roadford/Broadwoodwidger exit and head North. After 6 miles – at the end of the road – turn left and then after 1 mile turn right – signposted Virginstow. Go through the village, into the valley and up the other side and just as the road levels Panson Mill is down a lane by a concrete block wall on the left.
The space is Panson Mill NOT Panson Mill Farm.
PL15 9SQ on the satnav will get you, in a roundabout way, to the East Panson junction on the A388. Head through East Panson farm and just before the road dips into the valley Panson Mill is down the lane on the right.
Parking is 5 metres from the space or alternatively 200 metres at the top of the lane. The lane – there is space to turn around down by the cottage on your return or on the way out. If you would prefer to park at the top of the lane please do so by the concrete wall parallel to the road.
By public transport
The nearest train station is in Bodmin (20 miles) but there's also a station in Plymouth (25 miles) and Exeter (40 miles )
The nearest bus stop is Launceston and Holsworthy both 7 miles away
Food & Drink

At Panson Mill
A small amount of tea, coffee, sugar, pint of milk and marshmallows for the fire
Local shops
The nearest shop is St Giles Village Shop and post office ( 2 miles away )
Pubs & restaurants
Arundell Arms Hotel, Lifton (4 miles) - Offering fine dining as well as hearty pub classics
The Rydon Inn, Holsworthy (8 miles) - Freshly cooked delicious meals alongside locally sourced ales
The Rising Sun, Five Lanes (14 miles) - Serving fresh and delightful meals in a traditional pub
Activities

At Panson Mill
Situated in one of the least light-polluted areas in the South West the night skies will take your breath away whilst the owls hoot in the tress overhead.
Places to visit
Dingles Fairground Heritage Centre, Nr Lifton (9 miles) spend the day trying out the fairground rides, games, stalls and displays
Take the family to Hidden Valley, Nr Launceston (7 miles) where you can walk around the discovery park and gardens
The historic market town of Launceston (7 miles) has plenty of things to do such as visiting the museums, castles or the steam railway. There are also lots of independent shops too
Outdoor & active
Just a short drive (25 minutes) to explore the Dartmoor National Park, Bodmin Moor and within easy reach of the spectacular North Coast.
Visit Roadford lake, Broadwoodwidger SX 42 90 - 6 miles where you can try out water sports or take a lovely walk/cycle
There are plenty of beaches nearby such as...
Crackington Haven (19 miles) - a beautiful small cove great when the tide is out, lots of rock pools, the beach can vary but often there is plenty of sand through the middle. No dogs from Easter to October.
Trebarwith Strand (25 miles, near Tintagel) – a huge sandy beach for 2 hours before and after low tide, lots of caves to explore. Be careful as the tide returns up the beach. Dogs allowed all year. Pub and beach shop – 25 miles
There are a few beaches off the beaten track. If you fancy packing a picnic and taking a walk along the coastal path you with find some quieter spots to enjoy the salty sea and sunshine such as...
Tregardock, Delabole 200 SX 048 838 – 27 miles.
Bossiney, Tintagel SX 06 88 – 24 miles
Strangles, Trevigue, SX 132 952 near Crackington Haven - 23 miles
Bedruthan Steps 200 SW 84 69. A dramatic coastal walk. Beach quiet but only accessible at low tide – and a long walk down.
Your Hosts

Meet Keith and Ginnette
Panson Mill was once a small flour mill built in the early 18th century to serve the local estate farms. Keith and Ginnette think the mill closed in 1883 and may have been because of worldwide crop failures after the Crakatoa volcanic eruption.
They bought Panson Mill in 2016 when the previous owners made the heart-wrenching decision that it was time to leave after 40 years of living simply and self-sufficiently. The lovely lady is a writer and kept very detailed accounts of life here, you'll find a few pieces of this in the caravan. Keith and Ginnette still correspond regularly keeping her up to date with life at the mill.
Prudence was in a sorry state after years of sitting peacefully in the shade of the oak trees and cushioned by the spring daffodils, bluebells and uncurling woodland ferns. A complete renovation was carried out to restore her to former glory and they named her Prudence in honour of the lady who had owned her for the past 60 years (photo in caravan). A photo book has been made to show their renovation journey.
Wildlife & Environment
Keith and Ginnette regularly see roe deer and at times red deer travel along the valley. Foxes and badgers follow a nature highway through their ham field. There is a wildlife camera that they often set up and capture some great images and videos. There is also barn owls and tawny owls all year round. Keith and Ginnette often hear the tawny during sunny summer days in the trees above the camping site. There are daily birds around the garden and woodland, spotted woodpecker, lang tailed tits, tree creeper, nuthatch, gold finch, wrens and much, much more!
Down by the river they have had very short glimspes of a kingfishers. They also have been told that their river is populated with otters however they are yet to see these illusive creatures - they are hoping to capture them on the wildlife camera. Keith and Ginnette don’t use any chemicals on the land and manage their ground in a rotational cycle of grazing and cutting late in the summer. Wild Spaces has mains water, natural soak away, LPG gas, wood fire from their site and solar lighting.
Reviews

Our guests say...

We had a wonderful stay in Prudence. Our 5 year old girl was completely enchanted and loved every minute. It was a very cold weekend but we managed to keep warm inside the caravan by using the wood burner. Keith and Ginnette were very friendly and helpful and the location was idyillic. We'd love to return in the summer.
04/12/2020

Rosemary

Me my husband, our 2 and 6 year old stayed for 3 nights. Prudance was everything we hoped she would be and more; exactly like the photos. We didn’t leave the site as there was so much exploring to do dispite the weather, and when it really rained we retreated back to play games, colouring, drawing and make dens under the bed. It was lovely to get away from Technology for a couple of days. Highly recommend! Hosts where lovely. We’ve booked to go back in the summer.
26/10/2020

Sarah

Lovely quiet, idyllic situation. Lovely owners, on hand for anything we may need.
12/10/2020

Lindsay

Staying in Prudence was absolutely stunning and very peaceful. She is very well maintained and although being off-grid, Keith and Ginnette's brilliant attention to detail means that you have everything you need to be comfortable, while still feeling close to nature. Keith and Ginnette are great hosts and although we never met Ginnette, Keith was incredibly friendly and welcoming and their communication, directions and information sheets about the use of the wood burner etc were fantastic and clear. We could not be happier with our stay and will be regular visitors from now on. It was so perfect, I chose to propose to my girlfriend there (she said yes!).
07/10/2020

Chris

Great stay even in the rain. Beautiful setting, everything i could need. Propper relaxation stay!
02/10/2020

Sinead

We had a wonderful stay in Prudence, had everything we needed and great for the dogs.
30/09/2020

Sarah

We had a great stay at Prudence! the setting was ideal for us, quiet space but some exciting areas to explore for the children. A great welcome from Keith who helped us settle in and pointed out a few local hot spots. The gypsy caravan was a delight to stay in, very unique, and very comfortable. The kitchen area was very well stocked with everything you need to make that lovely alfresco meal! We would definitely reccomend ths place and would be looking to return in future.
27/07/2020

Ben

We had a brilliant stay at Prudence and loved every minute of it. It was such a unique experience and so magical for our children... and us! We absolutely loved getting away from it all - no electricity of wifi yey! - and loved being in such a lovely enchanted setting. It was fun just to explore the nature of the grounds and our children loved the rope swings and toasting the marshmallows that the very welcoming and friendly owners left for us in the kitchen.
25/07/2020

Lucy

Beautiful setting, so quiet and peaceful. Prudence is beautiful and the owners have thought of everything. At night the fairy lights made it look magical. We would love to stay again.
17/07/2020

Linzi

We had a lovely time at Prudence for our stay over the Christmas period. the place was even better than I expected it to be. Very easy to find thanks to the instructions sent prior to our trip. Set in a private location with plenty of outside space perfect for 2 children and a dog to play in. The kids loved the nets to climb in, stream to paddle in and hammock. We were supplied with plenty of wood for burning, the children loved learning how to use the fire pit and toasted marshmallows. The hut itself was plenty big enough for all 4 of us the adults bed was comfy and the girls enjoyed sleeping In the kids den. The log burner kept us all warm at night. The kitchen was extremely well equipped containing everything you could possibly need and more. What a luxury to have a full size shower with hot water. The compost loo was very clean. Keith and Ginnette were very welcoming and friendly. We Will definitely be staying here again. Thank you for such a lovely experience
31/12/2019

Heather

We had a wonderful stay at Prudence. We were in complete privacy and the children were able to run free and enjoy themselves. It was the perfect opportunity to unwind between Christmas and New Year and give the children 100% attention. Family time is so important and we have created memories at Prudence that will last a life time. Don't hesitate in booking. You will not be disappointed.
27/12/2019

Lauren

We spent two nights in Prudence and loved it. The log burner kept us nice and warm in the chilly evenings, the bed was comfortable and the surroundings were peaceful.
28/10/2019

Lucy

We’ve just returned from two nights spent in this gorgeous little caravan with our two children and dog. And what a wonderful two nights they were (despite heavy rain and high winds!). We had a very warm welcome from lovely Ginnette, Elspeth and Myrtle. The caravan and accompanying kitchen, washroom and toilet have everything you could possibly need for a comfortable stay, and more! Our children and dog loved the outdoor space, complete with rope swings and stream to explore. We loved the peace and quiet - no WiFi, no phone signal and an escape from the humdrum of day to day life. The beds were comfortable and everything was lovely and clean with lots of attention to the little details - marshmallows for toasting, marshmallow forks for example. The location of Prudence is also very convenient for exploring Cornwall and Devon. We are so keen to return in Spring/summer and enjoy the outside space even more!
24/10/2019

Kate

Absolutely beautiful little caravan in a hidden gem of a location with great hosts who are super helpful.
13/09/2019

Edward

What a perfect little place. Me, my partner and two kids aged 5 and 6 had a wonderful time. We wished we could have stayed longer. A quiet spot in the woods with lots to explore and a wonderful old fashioned caravan with attention to detail to make our stay beautiful!
19/08/2019

Zoe

We loved out stay at Prudence. Beautifully decorated, cosy, comfortable and immaculately clean, nestled in a wild flower meadow. The owners Keith and Ginnette made us feel so welcome. Two nights was not long enough snuggled in this cute little caravan. The location is fantastic easy reach of shops and food if required. Also ideal for longer days out to Dartmoor, or the beautiful rugged Cornish coast.
12/08/2019

Julia

A beautiful enchanted break... one for the memory bank!
03/08/2019

Claire

Myself, my girlfriend and our two dogs recently spent two nights in Prudence in St Giles on the Heath. The location was peaceful & idyllic. Prudence was absolutely beautiful in such a charmful & quaint way, a real testament to the owners taste and attention to detail. We would all wholeheartedly recommend a stay to anyone!
29/07/2019

Daniel

Super location. Beautiful property. Great hosts. Perfect!
25/07/2019

Jeremy

Really enjoyed this break. Great set up and the kids loved it. The owners were great hosts and our children loved playing with their daughter. As first time glampers, we were a little unsure of what to expect but this far exceeded our expectations and we would love to return again soon. A great place to get away from it all.
21/07/2019

Chris

Fantastic 3-night stay we would have loved to stay longer. A warm welcome with homemade elderflower ice-lollies wS the perfect start. Spent our time doing very little enjoying the peace and quiet of our own meadow. Spent the first morning at the Pooh stick bridge and then couple hours perfecting stone skimming technique in dappled sunlight completely undisturbed. We lay in the tree net and hammocks reading and snoozing. Cooked on fire pit, perfecting our smores and after board games enjoyed a fabulous view of the partial eclipse. Second day visited the lake and hired paddle boards/kayaks and walked around the lake before more s’mores and board games. All came home very relaxed and rejuvenated. Keith and Ginette were excellent hosts and even brought a baby rescue hedgehog for our daughter to see and hold. We were made to feel very welcome.
14/07/2019

Louise

Our guests say...

We had a wonderful stay in Prudence. Our 5 year old girl was completely enchanted and loved every minute. It was a very cold weekend but we managed to keep warm inside the caravan by using the wood burner. Keith and Ginnette were very friendly and helpful and the location was idyillic. We'd love to return in the summer.

04/12/2020

Rosemary

Me my husband, our 2 and 6 year old stayed for 3 nights. Prudance was everything we hoped she would be and more; exactly like the photos. We didn’t leave the site as there was so much exploring to do dispite the weather, and when it really rained we retreated back to play games, colouring, drawing and make dens under the bed. It was lovely to get away from Technology for a couple of days. Highly recommend! Hosts where lovely. We’ve booked to go back in the summer.

26/10/2020

Sarah

Lovely quiet, idyllic situation. Lovely owners, on hand for anything we may need.

12/10/2020

Lindsay

Staying in Prudence was absolutely stunning and very peaceful. She is very well maintained and although being off-grid, Keith and Ginnette's brilliant attention to detail means that you have everything you need to be comfortable, while still feeling close to nature. Keith and Ginnette are great hosts and although we never met Ginnette, Keith was incredibly friendly and welcoming and their communication, directions and information sheets about the use of the wood burner etc were fantastic and clear. We could not be happier with our stay and will be regular visitors from now on. It was so perfect, I chose to propose to my girlfriend there (she said yes!).

07/10/2020

Chris

Great stay even in the rain. Beautiful setting, everything i could need. Propper relaxation stay!

02/10/2020

Sinead

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Gypsy caravan for 2

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Any age

Babies

No charge Please bring your own equipment

Pets

per pet per stay The owners welcome dogs but do ask that you're responsible and respectful.

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0117 204 7830

Special Offer

20% OFF!! - Offer applies to stays of 2 nights or more until the end of March!

Valid from 22/12/2020 till 28/03/2021

Offer applies to new bookings only. Price discounts have been automatically applied unless otherwise stated.

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Booking Terms

Canopy & Stars low price promise

Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?

Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.

We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).

Canopy & Stars is part of the Sawday’s Group of Companies, a majority employee owned business and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.

When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:

You have read these Agency Terms & Conditions and agree to be bound by them;
The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
You consent to our use of your information in accordance with our Privacy Policy;

and

You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2.4.2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

1. Booking and payments

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

1.3 Once a deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who may cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.4.2. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.

1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

2. Cancellation and Amendment by You

2.1 If you have to, or want to, cancel or amend your Booking this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Guest Experience Team by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

2.2 Any amendments to your Booking or cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit as per clause 2.4.2. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.

2.3 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Booking. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Booking and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.4 and 2.5 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments. In the event of a cancellation your right to a refund is as per clause 2.4.2 below.

2.4 Owner’s General Cancellation Charges:

2.4.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable. Where a Booking has been taken with a deposit which is less than our standard deposit (25% of the total Booking Fee), the Guest will, upon cancellation, be liable to pay the difference between the reduced deposit and our standard deposit.

2.4.2 In the event of cancellation within 10 weeks of check in the total cost of the accommodation including the deposit is non-refundable. In some circumstances it may be possible to swap the stay to another date as per clause 2.5.5 below. Cancellation should always be in writing to info@canopyandstars.co.uk. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.

2.4.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. Refunds will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.

2.4.4 If extreme weather prevents you from reaching your holiday, taking or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.4.2 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.

2.4.5 Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for your holiday including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment. 2.4.6 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.

2.5 Owner’s General Amendment Charges:

2.5.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.4.2 above may apply. All amendments are subject to availability and may incur a fee which is at the Owner’s discretion (and is in addition to the Agency amendment fee as detailed in clause 2.2). Generally Owners will charge cancellation and amendment charges, the exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

2.5.2 Differences in the total amount payable resulting from amendments to your Bookings will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

2.5.3 In the event that a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.

2.5.4 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered via a Gift Voucher. Unless agreed otherwise, this Gift Voucher will only be redeemable with the same Owner as per the original Booking and Agency Booking Terms and Conditions would apply.

2.5.5 If a date swap is offered then normal Agency Booking Terms and Conditions would apply on the new date and Booking.

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.

4. Cancellations due to events outside of Owner’s control

An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 20). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.

5. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. We always aim to provide the best possible holiday experience, however, in the event that you have any complaint or problems during your stay, please immediately notify the Owner as during the stay itself, so that the Owner has the opportunity to resolve the given problem at the time. Please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk so we are aware too and can support you and the Owner with resolving anything. If you do not follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced or negated. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It is important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

6. Pricing

6.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.

6.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.

7. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

8. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

9. Pets

9.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.

9.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.

9.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.

9.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a Property.

9.5. We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.

10. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars will adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.

11. Visa, passport and health requirements

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Booking you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.

12. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment. Please read your policy details carefully and take them with you on holiday.

13. Special requests

If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

14. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.

15. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.

16. Your Responsibilities

16.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.

16.2 During the period of Covid-19 or any other pandemic it is also your responsibility to ensure that you are healthy and safe to travel and that you respect the safety of the Owner and any other guests by conforming to social distancing and other government guidelines relating to your stay.

16.3 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits.

16.4 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Any refund for so doing will be at the entire discretion of the Owner.

16.5 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.

16.6 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, please contact Canopy & Stars.

17. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

18. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

19. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.

20. Events beyond an Owner or Agency’s control

If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.

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Panson Mill, St Giles on the Heath, Nr Launceston Cornwall, PL15 9SQ

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