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Monbazillac in daytime
Romantic welcome at Monbazillac
Monbazillac - entrance
Monbazillac distance
Monbazillac at night 2
Bed in Monbazillac

Monbazillac Treehouse - Dordogne, France

Last cache: 14:43:54, Friday 20 October 2017

Châteaux dans les Arbres

Not suitable for children

Not suitable for pets

A mystical, magical castle in the trees modelled after a traditional French château. Superb cuisine, a pool, and total peace in the treetops

Situated on the same spot as the moat of the old French château, Monbazillac has a sumptuous double, plus bathroom. Its turrets tower amongst the chestnut and oak trees, and you can luxuriate outdoors in the hot tub on the terrace with fantastic views. You also have access to the (ground level) swimming pool during open hours.

Rémi, the owner, is a master - he’s poured into Châteaux dans les Arbres all his skill, passion and eight years of experience building treehouses over the length and breadth of France. The four at Châteaux dans les Arbres are designed to echo the architecture of the traditional French châteaux. They’ve been a year in the making at the headquarters of Nid Perché, Rémi’s company down the road, and are born from a desire to create unusual and luxurious spaces to stay, all while preserving the environment. With the rolling French countryside of the Dordogne surrounding you, a chef on hand if you need one, panoramic views, and the rustle of the wind in the trees - you’re in for a unique, and amazing, stay.

***Please note the swimming pool is only open early May to late September.

Our guests say...

It was perfect, the treehouse is built and furnished to a very high standard and the surroundings are just so peaceful and beautiful.

05/08/2017

Amanda

It was simply wonderful. The accommodation and the grounds were outstanding and immaculately kept. Nothing was too much bother for the staff. 100% perfection.

22/06/2017

Hannah

Amazing stay, could not fault this magical place. The concept is brilliant and the location was remote & beautiful. Amazing condition & service.

28/09/2016

Nicola

This was an utterly fantastic experience . The welcome was great. My wife was reduced to tears at seeing the fantastical cabin, ( so brilliantly executed), the superb vista of the infinity pool , a beautiful walk surrounded by dappled sunlight in the forest, the shimmering waterfall, the delightful hauled-up organic filled breakfaast hamper in the morning, (what fun), which followed the fantastic bursting orange and vibrant yellow of the dawn sunlight , the gorgeous spa, the sumptuous luxury of the tree-house. It was utterly, utterly fantastic and we were so sad to leave. Thank you so much.

01/09/2016

Leonard

Exceptional. The treehouse, the whole site, the incredible breakfasts, the infinity pool looking out over the valley, the welcoming staff, the incredible food delivered in the evening, watching there stars from the jacuzzi......... We celebrated our 10th wedding anniversary and my wife loves tree-houses. The whole experience was beyond our expectations- especially the food and the "romantic package". We went to an incredible restaurant "Les Etincelles" a couple of km away from the site -an absolute must and Michelin star worthy. We will return again.

29/08/2016

gavin

Staying at Chateaux dans les Arbes was totally perfect from start to finish. As soon as you go through the gates and up the driveway there is no detail thats been missed. The whole setting, the walkways, the treehouse itself was simply perfect and perfectly executed. I almost don't want to write too much to spoil the surprise for other people but all i can say is 'Book This NOW - you will not regret it!'

06/06/2016

Sian

Amazing, the Treehouses are majestic. You can see the passion and care that have gone into crafting them. The location is wonderful and quiet. Plenty to see and do, if you want to explore outside of the Treehouse. Jumping in the hot tub, with clear skys and a bottle of the local wine was fantastic. Relaxed and chilled i would recommend visiting. Also easy to get to, great directions, and even if you do get lost its not a bad place to be lost. Staff are wonderful and food is lovely. Would have loved to use the pool but it was slightly cold weather conditions. May be next time.

02/10/2015

Simon

This was a suprise birthday holiday for my wife and she was truely amazed and delighted with the Monbazillac tree house (as was I). We were blessed with a lovely week of sunshine which added to a wonderfully luxurious 4 nights in the tree house. Lying in the hot tub at midnight, drinking wine and looking at the stars was a magical experience!! And the breakfast basket "haul" was great fun. Thoroughly recommended for romantics and fun seekers alike!

07/04/2015

Mike

Incredible! Very relaxing and lovely friendly staff!

05/04/2015

Matt

"It was a fantastic luxury tree house in a wonderful, remote area in France. There were friendly staff, amazing views, fresh and organic breakfast hampers, and a relaxing hot tub on the balcony"

27/10/2014

Nick

"It was the most amazing place we have ever stayed. We were on our honeymoon and we will never forget it. Our hosts were amazing, and helped us out a lot (as we didn't have a car) so we borrowed bikes and they advised around routes and gave us maps etc. - they even picked us up from a nearby village and dropped us off at the train station! We will be back again and thoroughly recommend it."

25/08/2014

Alex

"Our stay was wonderful. The on site staff weren't english speaking, but we quickly made a joke of us not understanding each other and had fun along the way. The staff were excellent, friendly, our phone contact spoke a little French and so translated and accommodated my lack of being able to speak to anyone.    Breakfast was large and wonderful, the gourmet meal was excellent, the grounds are immaculate and wonderful to spend time in. In our particular case we stayed in the Monbazillac treehouse, and glad we did. It was magnificent and being the only treehouse with a view made the mornings (ok, probably early afternoons) wonderful to wake up to. "

20/07/2014

Russ

"Who wouldn't want to stay in a tree house, especially one that looks like a chateau? It was a truly special stay. Beautifully finished, luxurious hot tub and we loved being delivered our breakfast in a basket that we hoisted up on a pully."

26/05/2013

Alex

"It was fantastic fun. Great location for going around and sightseeing. The detail in the tree house was great, plus fantastic and friendly staff."

22/03/2013

Sebastian

"It was a magical stay and one of the highlights of our holiday. The treehouse we stayed in is an absolute work of art...we met the owner, who had built the treehouses and he is an amazingly talented guy! All the staff we met were great, especially the owner's partner.  So many things...the treehouse was just wow. We loved the decoration, attention to detail and craftsmanship. Loved the hot tub. Everything felt very luxurious but not over the top, very tasteful. The pool was like an infinity pool and was just stunning. The way the breakfast was delivered in a basket and you pulled it up into the treehouse was such a good idea. So different, and meant we were totally undisturbed. Loved sitting on the balcony having breakfast."

26/08/2012

Clare and Chris

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There is no minimum stay at Monbazillac and bookings can begin on any day.

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  • Treehouse for 2

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Not suitable for children

Not suitable for babies

Not suitable for pets


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Any questions?

+44 (0)117 204 7830

Special Offer: 20% OFF!! - Book now to receive 20% off of your November stays for 2 nights or more!

Valid from 11/10/2017 till 28/11/2017

Offer applies to new bookings only. Price discounts have been automatically applied unless otherwise stated.

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Essentials

The important stuff

  • Check in is between 5pm-7pm
  • Check out is before 11 am
  • Milandes and Monbazillac are not self-catering accommodation. If you’d like a kitchen, check out Hautefort Treehouse...
  • Sleeping arrangements
  • 1 double

Cooking

  • Breakfast is included at Milandes and Monbazillac
  • Refrigerated mini-bar
  • Dolce Gusto coffee machine
  • Cups & glasses provided

Washing

  • Walk-in showers
  • WC in bathroom

Heating, lighting & bedding

  • Electric heating in case you need it, and electric lights
  • All linen and towels are provided

Entertainment

  • Swimming pool (only open early May to late September)

Activities

At Châteaux dans les Arbres

An amazing hot tub in each place mean you can soak in the bubbles and look up into the trees! There's also a ground-level swimming pool that's shared between the treehouses and floating cabins, if you fancy a more energetic dip. Please note the swimming pool is only open early May to late September. Please supervise your children when swimming.

There's the whole of the 11 hectare park to explore on foot. You can hire bikes on site, play table tennis or pétanque, or just enjoy the terrace and survey your temporary home from on high!

Outdoors and active

There are lovely walks around. There are plenty of active things to do out and about in this beautiful, rural part of the world. Take a canoe down the Dordogne, wander through the trees...there's also horse riding, a nearby lake for swimming (if the pool isn't enough!), tennis, hot air ballooning, and waterskiing.

Places to visit

Guided tours can be organised of the local region focusing on culture, cuisine, or wine tasting. Discover the medieval cities of Monpazier, Beaumont, Issigeac, Limeuil and explore the historic towns and villages of the region for yourself. There are many fascinating châteaux and abbeys locally, all worth a visit... look for Monbazillac, Biron, Castelnaud, les Milandes, and Hautefort to begin with (sound familiar? The treehouses are named after famous local châteaux.)

Parks and gardens nearby include the famous Jardins de l'Imaginaire and the impressive topiary of the Jardins de Marqueyssac.

Don't miss a trip to the vineyards of Bergerac - visit Monbazillac ou Pécharmant and taste the fine wine of the region.

Incredible cave paintings can be found at Lascaux and Les Eyzies - unmissable! The paper mill at Couze, a visit to Brantôme, the Venise of the Perigord, or the Aquarium at Bugue would be great for a rare rainy day out.

Food & Drink

At Châteaux dans les Arbres

Milandes, Monbazillac and Puybéton treehouses and Château Biron and Jumilhac have coffee machines, cups and glasses and a mini bar fridge. Breakfast is included in the stay at Milandes, Monbazillac and Puybéton.

Hautefort treehouse has a kitchen with electric hobs, full size fridge and all kitchen utensils. It's self-catering, so breakfast isn't provided, but can be ordered for €12.

Gourmet menu (only available from June to September) made by Chef Vincent Lucas from Etincelles for €59 a head (minimum of two). 

Bistrot menu (available all year) for €46 head offering seasonal produce (minimum of two).

Both 'Gourmet' and 'Bistrot' menu have to be booked in advance.

A hamper of local delicacies (Panier 'Dégustations du terroir') can be ordered by 6.00pm to be delivered at 7.00pm for €58 for two people. 

Shops

The nearest shop for basics is at Saint-Léon d’Issigeac (10 km)

There are supermarkets (Intermarché) Beaumont (7 km) and Villeréal (11 km).

Recommended restaurants nearby

Etincelles (Sainte-Sabine à 3 km)

Chez Edith (Sainte-Sabine à 2 km)

Chez Girou (Villeréal à 11 km)

La Brucelière (Issigeac à 17 km)

Chez Alain (Issigeac à 17 km)

Au fil de l’eau (Couze à 17 km)

Meet your hosts

N.B. To turn on subtitles, after clicking play please click the CC button on the video above.

The Puybéton estate is set in eleven hectares of park and woodland. A private house, the three treehouses constructed on the site of an old château, and the floating cabin are the only accommodation on the estate.

Rémi has been building treehouses with his company Nid Perché for eight years. These treehouses and the floating cabins are the result of his desire to create beautiful, unusual places to stay whilst taking care of the environment.

Wildlife & environment

Rémi uses locally-sourced, untreated wood to build his treehouses and cabins and these have a very low carbon footprint - they were put together just down the road at Nid Perché. The insulation is made of wood fibres, and waste water is treated using a microfiltration system. Ecological cleaning products are provided and recycling facilities are available.

In terms of wildlife, the estate is peacefully populated with deer, wild boar, birds, squirrels and rabbits, and you can walk amongst the ancient oak, chestnut, hornbeam, ash, and walnut trees...

Getting there

Châteaux dans les Arbres, Domaine de Puybéton, 24440 Nojals-et-Clotte

If you're coming from Agen:

N21 direction Villeneuve-sur-Lot. At Villeneuve-sur-Lot, direction Monflanquin. Then, direction Villeréal. From Villeréal, direction Beaumont-du-Périgord. At Sainte-Sabine-Born (around 10 kilometers before Beaumont-du-Périgord), turn right before the soccer field in direction Rieu-de-Pey - You will see our directing sign. After 3 kilometers, “Châteaux dans les arbres » is on the left after 2 big bends ; there is a sign "DP – Châteaux dans les arbres" and a pebbled path going up the hill. You can see a stone house and a wooden house that is the reception (you can park close to the reception)

If you're coming from Bergerac:

In Bergerac, direction Agen. After leaving Bergerac, around 10 kilometers further; you turn left direction Issigeac. In Issigeac, you go on the Villereal road (near the restaurant “La Brucelière”). Shortly after leaving Issigeac, turn left direction Sainte-Sabine-Born. In Sainte-Sabine-Born, at the stop, turn left, then turn right before the soccer field direction Rieu-de-Pey - You will see directing our sign. After 3 kilometers, “Châteaux dans les arbres" is on the left after 2 big bends ; there is a sign "DP – Châteaux dans les arbres" and a pebbled path going up the hill. You can see a stone house and a wooden house that is the reception (you can park close to the reception)

If you're coming from Périgueux:

In Périgueux, take direction Bergerac. Before arriving in Bergerac direction Agen (left in the roundabout). After leaving Bergerac, around 10 kilometers further; you turn left direction Issigeac. In Issigeac, you go on the Villereal road (near the restaurant “La Brucelière”). Shortly after leaving Issigeac, turn left direction Sainte-Sabine-Born. In Sainte-Sabine-Born, at the stop, turn left then turn right before the soccer field direction Rieu-de-Pey - You will see our directing sign.
After 3 kilometers, “Châteaux dans les arbres" is on the left after 2 big bends ; there is a sign "DP – Châteaux dans les arbres" and a pebbled path going up the hill. You can see a stone house and a wooden house that is the reception (you can park close to the reception)

If you're coming from Sarlat:

Direction Vézac then Beynac-et-Cazenac. Continue to D703. In Siorac-en-Périgord, direction Buisson-de-Cadouin (D25). Then direction Saint-Avit-Sénieur
When you arrive to Beaumont-du-Périgord, direction Villeréal. At the end of Nojals, turn left direction Rampieux/Clotte. After some kilometres, turn right direction Sainte-Sabine-Born/Rieu-de-Pey (intersection with a religious statue) After 3 kilometers, “Châteaux dans les arbres » is on the left after 2 big bends ; there is a sign "DP – Châteaux dans les arbres" and a pebbled path going up the hill. You can see a stone house and a wooden house that is the reception (you can park close to the reception)

GPS : Latitude : 44.7055 (N 44°42’21.7944’’) ; Longitude : 0.7705 (E 0°46’8.0754’’)

Booking Terms

Canopy & Stars low price promise
 
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)

What does ‘from price’ mean?
 
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.

Agency Terms & Conditions

Except where otherwise specified, we Sawday’s Canopy & Stars Ltd Company No 09088366 of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. Sawday’s Canopy & Stars is part of the Alastair Sawday’s Group of Companies. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase (“Booking(s)”) or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking. For all Bookings, your contract will be with the supplier of the Booking in question, and in most cases this will be the owner of the property you’ll be staying at (“Owner(s)”). When making your Booking we will arrange for you to enter into a contract with the Owner of the Booking. Your Booking with us is subject to these Agency Terms & Conditions and any specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.

You may decide to make more than one Booking with us at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.

By making a booking, you agree that:-

  1. you have read these Agency Terms & Conditions and agree to be bound by them;
  2. you consent to our use of your information in accordance with our Privacy Policy;

and

  1. you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.

 

The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. A Booking is confirmed on receipt of a 25% non-refundable deposit for all Bookings with check in dates of more than 10 weeks away. For all Bookings that have a check in date of less than 10 weeks before check in, payment for the Booking will be required in full and the entire Booking will be non-refundable. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.

 

1. Booking and payments

 

1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit as required by the Owner of the Booking in question (or full payment if booking within 10 weeks of the date of your check-in).

 

1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.

 

1.3 We're sorry for any inconvenience, but payments can only be made by credit and debit cards. A 2% surcharge will be applied to credit cards. We do not accept American Express, cheques or cash.

 

1.4 Where a deposit has been paid, full balance payment will be due 10 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your reponsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the balance payment does not successfully go through as there is a problem with your card, such as it expiring, then we will contact you to try and take alternative payment. If we have been unable to take payment after two weeks of the balance due date, then with regret, we will notify the Owner who may cancel your Booking.

 

1.5 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.

 

1.6 Credit Card payments are processed via Alastair Sawday’s Publishing Co. Ltd who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.

 

2. Cancellation and Amendment by You

 

2.1 Any cancellation or amendment request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within one working day of receipt. You are also advised to confirm all changes to our Customer Services Department by calling 0117 204 7830. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.

 

2.2 Amendments and cancellations can only be accepted in accordance with the booking conditions of the Owner of your Arrangements. The Owner may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Arrangements and will normally increase closer to the date of departure). The Owner may charge cancellation or amendment charges in accordance with its own booking conditions, however for the sake of convenience only, we have outlined the Owner’s charges at clause 2.3 and 2.4 below. Please note that these are the Owner’s own cancellation and amendments charges, not Canopy & Stars’, and therefore the Owner may vary their charges as they wish, without notice to us. The correct charges will be notified to you at the time of your cancellation or amendments.  

 

2.3 Owner’s General Cancellation Charges:

2.3.1 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.

 

2.3.2 All monies paid for a holiday (deposit and balance) are non-refundable within 10 weeks before check in date.

 

2.3.3 Cancellation of any holiday after it has been paid in full and at a date 10 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. 

 

2.3.4  Cancellation insurance is available but will be a third party arrangement and not involve Canopy & Stars or the Owner in any way.

 

2.4 Owner’s General Amendment Charges:

2.4.1 Alterations to your Booking can only be made more than 10 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 adminstration fee.

 

2.4.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.

 

Special note: Generally Owners will charge the above cancellation and amendment charges, however we must stress that these are a guide only and charges may differ from those shown here depending on the Owner. The exact charges will be notified to you by the Owner at the time of cancellation and/or can be found in the Owner’s own booking conditions which are available from the Owner on request.

 

3. Changes and Cancellations by the Owner

We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Arrangements or to cancel them. We will also liaise between you and the Owner in relation to any alternative Booking offered by the Owner but we will have no further liability to you.

 

4. Complaints

Because the contract for your Booking is between you and the Owner, any queries or concerns should be addressed to them. In the event that you have any complaint about your stay, please notify the Owner as soon as possible. If you don’t follow this procedure there will be less opportunity for the Owner to investigate and resolve your complaint and so make your stay as enjoyable as possible. Delays may also mean that amount of compensation you may be entitled to may be reduced. Whether or not your complaint is dealt with satisfactorily, please also contact us as we appreciate all feedback. It’s important to us and the Owner to know that you’ve enjoyed your stay or if anything could have been improved.

 

5. Pricing

Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices.Special note: changes and errors sometimes occur.

 

6. Information & Accuracy

The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:

(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;

OR

(2) subject to availability, change your booking dates to dates when the pricing can be honoured ad so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;

OR

(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.

 

7. Our Responsibility for your Booking

Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

 

8. Pets

Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. A nightly charge may be made by the Owner for each pet and additional terms may apply.

 

9. VAT

Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price.

 

10. Visa, passport and health requirements.

Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the Arrangements you chose to purchase. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday.

 

11. Insurance

You are strongly recommended to take out personal travel insurance for all members of your party. It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs. Please read your policy details and take them with you on holiday.

 

12. Special requests

If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.

 

13. Group Bookings

Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of booking is permitted.

 

14. Maximum Numbers

Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy  a property. Most owners reserve the right to refuse admittance or revoke a booking if this condition is not observed and you are unlikely to receive any refund.

 

15. Your Responsibilities

Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners will also require damage deposits. You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you.  Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As agent, we will have no liability to you in these circumstances. 

 

16. Governing Law and Jurisdiction

These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.

 

17. Discrepancies

In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.

 

18. Validity clause

In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.