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Canopy & Stars Gift Card Terms & Conditions

  1. Gift Cards are valid for 12 months from issue date. The booking must be made within this time, but the stay can fall outside of it.

  2. If the total value of your stay at a Canopy & Stars place is greater than the Gift Card, the excess is the responsibility of the Gift Card holder.

  3. If the total value of stay is less than the Gift Card, there will be no cash refund, but the difference will be reissued to you as a separate Gift Card.

  4. Gift Cards will be deducted from the total value of the stay at point of booking.

  5. Costs associated with travel to and from the chosen place are the responsibilities of the Gift Card holder.

  6. If booking online, you must enter the unique reference number into the relevant section of the booking form. If phoning to redeem, please say you are using the Gift Card and quote the unique reference number.

  7. Gift Cards may only be redeemed once, cannot be exchanged for cash and are non-transferable and non-refundable.

  8. If you do not receive email confirmation of the purchase of your voucher, please notify us as soon as possible by email at

  9. Terms & Conditions are subject to change. Our Booking Terms apply.

£50 Gift Card promotion

  1. Promotional £50 Gift Cards are valid until 31 March 2024. The booking must be made within this time, but the stay can fall outside of it.

  2. Only one promotional £50 Christmas Gift Card can be used per booking.

  3. Promotional £50 Christmas Gift Cards cannot be used in conjunction with any other offer or Gift Card.

  4. Our promotional £50 Christmas Gift Card campaign ends on 24 December 2023 at 11.59pm.

  5. After you've bought your Gift Card worth over £200, you'll get two emails: one containing your original Gift Card and another with your complimentary £50 Gift Card.

  6. All other T&Cs are as per Standard Gift Card (see above).

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